[Resolved]  B.S.N.L — Over Billing

I have a lanadline connection of No:[protected] along with Broadband connection. I had activated Home500c plan for my connection whch includes zero fixed monthly charge and 175 free calls. but from Sept 2008 I recived bill with 180 rupees fixed monthly charge along with 500 combo charge and i got only 50 free calls. I sumbit a written complaint to Commercial Office in B.S.N.L Bhiwandi (Dist:Thane) on 26/02/2009 and they assured that caplaint will be resolved and in next bill over amount will be adjust and bill will be free from abnormalities but I reiceived a bill on 18/03/2009 with same abnoramlities and no amount is adjusted in the bill.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

DEAR SIR / MADAM
I AM THE CUSTOMER OF BSNL (PH NO.[protected] )PRE PAID SERVICE, THEY OFFERED A PLAN TO GET UR PH. RECHARGE BY 111 AND ALL YOUR OUTGOING CALLS TOTALLY FREE FROM BSNL TO BSNL IN BIHAR AND JHARKKHAND BETWEEN 11PM TO 6 AM, ON THAT PERIOD THEY HAD DEDUCTED MY BALANCE, WHE I COMPLANIT IN CUSTOMER CARE, HE WAS ALWAYS GIVING ME ASSURANCE TO SOLVE MY PROBLEM FOR LAST TWO MONTHS, BUT TODAY THEY TOLD ME WE CANT DO NOTHING BECAUSE U DIDNT CALL ME REGULARLY EVEN I HAVE GIVEN SAME COMPLAINT ALMOST FIVE TIME, THIS IS NOT FIRST TIME, EACH AND EVERY DAY I HAVE FACE PROBLEM, I CAN CHANGE IT BUT I WANT TO KNOW THAT WHY ARE THE DOING SUCH TYPE OF CHEATING WITH THIR CUSTOMER, ITS A HUMBLE REQUEST TO YOU PLZ TAKE PROPER ACTION AGAINST IT.
YOUR SINCERE
ROHIT MAURYA
RANCHI
[protected]
dear sir

i application for your bsnl office(bhiwandi) in dated 2nd may 09, reason for change a my general borandband scheme i want a home 750 plan so this time our officer told plan are changed to within one month for a application. till date my broand band plan are not change.
so please request you look into the matter and urgnet solved this case

thanking your
mukeshkumar jain
222068
OVER BILLING

Respected sir,

My name is shijeesh apputty.I have a lanadline connection of No:[protected] along with Broadband connection and 175 free calls.I had activated Home500c .but from[protected] I recived bill with 5072 rupees.I complaint to Commercial Office in B.S.N.L kozhikode.they assured that caplaint will be resolved and in next bill over amount will be adjust . but I reiceived a bill on from[protected] with 4371 rupees with same abnoramlities and no amount is adjusted in the bill.what should i do? if bsnl is continuing irresponsible Behaviour.i have to disconnected bsnl connection.i am expecting from top official level immediate action for solving the problem.i am waiting for you co-operation.

thanking you
shijeesh apputty
phone no ';[protected]
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint