Bag It Today — received defective product & want the refund

Address:Maharashtra

I had ordered diamonds & blackberry storm 9530 mobile phone at Rs 24,999.00 from bag it today, order number Order Id.[protected]. On the second day of placing the order i requested for the cancellation but the company did not cancel the order & they sent me defective blackberry handset without bill & diamonds without the certificate. I checked with the authorized service center of blackberry,they said this model is not made for India & can not be serviced & diamonds are without any certificate so their value is negligible. I asked their customer care representative about this, he said reverse delivery will be taken within a week but till today no call has been received. I am ready to courier it back at my own cost, only request is that the company shall refund the money. Many times their representatives make false statements & no senior person from the organisation,if any, talks with the customers. I am fed up with this.its been one & half months since i placed the order. I request for an immediate action.

Shivaji Sarvade
[protected]
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Bag It Today — Defect Product

Iamordered thro online 1 Reabok Watch on 20-11-10, and i recd. the same on[protected], but it is defective one, so i returned the same to them, and i contact them thru their customer care, but they kept telling me wil get in one week, still i not got the replacement, kindly guide me.
Sir,
As you suggested by Sonu Kumar from Bag It Today i had returned the product by BlueDart AWB no.-[protected] at my own cost, BUT BAG IT TODAY COMPANY REFUSED TO TAKE THE PRODUCT. I want Bag It Today to immediately arrange reverse pick up & take the product back at the earliest & refund my money. I am very very disappointed with the treatment i have received from Bag It Today.,
I request anyone who has similar complaint please contact me & guide me to deal with the problem. My e-mail is shivaji.[protected]@gmail.com

Shivaji M Sarvade,
[protected]

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