[Resolved] BagItToday — Not received the items offered after almost a month also not received the free gift as promised | |||
I had placed 2 order s: 1. For SANSUI DVD Player with free gifts worth Rs 5449 order number is [protected] Billing Id:[protected] Date:[protected]:40:03.0 Mode of payment: Credit Card/Debit Card Total transaction amount: 2098.0 2. Reebok Premium Sunglasses @ 80% off Quantity: 1 Free Gifts: 1 . Reebok Classic Watch worth Rs 2599 Billing Id:[protected] Date:[protected]:43:21.0 Mode of payment: Credit Card/Debit Card Total transaction amount: 1198.0 I have not received both the orders till date. They are asking me to visit www.bookstoday.in/promos.htm within 60days of the invoice date but to my surprise the said site does not exist. When the remittance was already credited to India Today Book Club, why the Holiday Voucher was not send alongwith the CD & Tracksuit. In this scenario, if you are not able to log on to the site, one is sure to loose the holiday voucher. This simply seems to be eyewash. There are already 637 complaints against this company. Has the company ever thought how this in turn going to affect the reputation of the company? It's one kind of cheating. You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum, media coverage and definately it's going to affect the reputation. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
I just wanted to share that I've got my orders, it took nearly a month and half but I got them. I haven't ordered anything big(like tv/mobile/lcd), and I've used COD(Cash-on- delivery) service.
I can understand everyones problem when they haven't got something valuable that they ordered that even through credit card, but try to collect as many information as possible before paying a huge sum through a credit card.
I've been to the courier place to get my package where I've seen a large collection o[censored]ncollected items by those who've ordered. It is our duty also to verify, keep a check on it once in a while instead of whining, complaining and getting confused. After all they are human too, its not fair to blame them alone.
I've seen people complained but none of them wrote back once they received their package, thats bad, that leaves a bad impression on the company among others who read these web pages. There are people working in the company just like us and they might have families on their own too, they will get affected by their behaviour as well as our mistakes. So try to think in a point of humanity too not just money.
They are doing a good job of offering nice deals, just like ebay, it is helpful for people like me. If you want something urgent, then I would advice not come here, this is for those who can confide and be patient.
Thanks for listening, god speed everyone.
Raghav.
P. S. I agree to the concern of this consumer, I would like to request the ITBC to make necessary calls to not repeat their mistakes again, we have respect on your concern and try not to shake it. The faster You guys act the faster reputation grows.
@every dear ones: Don't take my words personally, its just my opinion. Thank you.