[Resolved]  Bajaj Auto — NOC, RC, duplicate Key not yet received

Dear Sir,

Proposal No: 39448


I Naresh Kumar K has availed the auto finance facility through your esteemed organization vide the above-mentioned proposal # & has cleared all the EMI’s with out any chq bounce in the month of December 2006. In spite of this I have not collected my NOC, RC & duplicate Key.


June 2006

I have visited your branch office at Kachiguda to pre close the loan & spoke to a person (who does not value the customers time) at reception He made me to wait for more than 1hr & then gave me wrong information. I lost my temper by that time & shouted than another person pitched (culture less & very attitude person) with the manager DP Rao (Person who does not know how to deal with the customer especially when they are annoyed with the services) & asked me to get the bank statement as the supporting document for the reversal of penalty. Immediately I went back to my bank (Oriental bank of commerce), which was GTB earlier & requested them to pull the 1& ½ year old data and came back with the bank statement & submitted the same & got the conformation that once EMI’s are cleared penalty (chq returned with the reason: bank confirmation required) will be reversed. Hence I left the place (This happened from 10:30 Am to 1:45 Pm) I could not attend to office for that half day.


Jan 2007

This time I interacted with new person from Accounts Department Mr. Srinivas who asked me to clear the 2 EMI’s that were pending so that he can forward the information to Pune Office for the reversal and also get the NOC, RC & duplicate key & the relevant settlement document hence I cleared 2888/- by cash ( Rec No:[protected] & also submitted the bank statement again. This time it is being Saturday (my week off) I could spend 30 Mints.

Mar 2009

After 2years 9 months Problem is still existing.. Kindly do the needful.