[Resolved]  Bajaj Auto Limited — Fault in New Vehicle

To Whomsoever it may concern

This is to state you that I, Tushar Arora, am a resident of Amritsar Punjab. I would like to
tell u poor technology used in Bajaj's high end bikes. I bought a new pulsar 150 cc DTSi
UG-3 on 30th Mar'09 from our Local Auth Dealer in Amritsar. When I drove bike to my place I
could hear a noise coming from the rear wheel. The bike had to visit service station for 9
days (9 times). Atlast the bike was sold out before 1 month of purchase.
Now, again I have bought a new Pulsar 150 cc DTSi (UG-4) on 30th April'09. I had
thought that this bike wont trouble me anymore but to my utter surprise the same noise is
coming from the rear wheel. The Noise from the rear wheel comes when the bike is in running
mode. Let me clarify on this. When the bike is in running at 40 kmph and is in any gear lets
say 4th gear. Now by pressing the clutch lowers the engine noise and then the rear wheel
noise could be easily heard which is very irritating.
I took my bike for 1st service on 27th May 09 and i pointed the problem to service
manager. He immediately actioned upon the matter. He did test rides of the bike with the
servicemen and concluded that the noise is unignorable. He did some paper work and informed
me that he is going to replace the chain set of the bike. Can I ask is it fine to replace a
part of a bike which is bought 1 month back ?? Still, I accepted his decision and allowed the
replacement. But the problem is still persisiting.
May I ask How is Bajaj surviving with lower quality products used in manufacturing
of the bikes. I chose Bajaj Product as it gives an undoubted comfort to mind because we have
been using Bajaj Products since past 20 years. But for me it was my first and the worst
experience. I would never and never recommend Bajaj Product to anyone ever.
I work approx 20kms away from my place and I need to drive bike on all workdays. I
however donot have time to take bike to Service station everyday. And why should I take a
new bike to service station ? What is Bajaj's promise towards maintenance and product
effeciency.
I can be contacted at [protected] on all days 9 am to 9 pm and [protected]@rediffmail.com