[Resolved]  Bajaj Discover 135cc Dtsi — complain against service centre Bajaj Auto

I have bought one BAJA Discover 135cc on 10th October 2008 in the name
of my father Mr. Gurupada Hazra. On 29th of September 2009, we have
found, it was not starting. The kick was locked and the self starter
was not working. We took it to the nearest service center. Now they
are saying that some valve in the head has been broken and it is due
to petrol problem. They are charging Rs 4500/- to fix it. They are
behaving like a goon and arguing that as it is due to petrol problem,
so they won’t provide the warranty for it (though it is under warranty
period). We have requested them for a written document mentioning that
they won’t give the warranty. If we have that document we can verify
that from the Company . But they are denying giving any such written
document. They are saying that they are not authorized to give such
document. They told my father to contact Bajaj Auto Ltd. Now it is not
possible for us to contact Mr. Rahul Bajaj or his company. I think
they are lying of the reason of the malfunction.
My question is whether they are liable to fix this problem free of
cost or not? If not, then on which case I should have got the
warranty?
Please advise me what do I do now? Whom should I complain against it?
Please find below is the name of the dealer cum service centre and my
vehicle details:
Dealer Name: BANERJEE AUTO CORPORATION
(Registration No# 10484)
Address SURI ROAD, , RABINDRA PALLY,
Pin- 731101
Phone Nos [protected]
E-Mail [protected]@baldealer.com
Sold On 10th Oct,2008.

Hope to hear from you soon.