[Resolved] Bajaj Electrical Limited — Products are not good and no customer service

SowmyaManur

from Pune, Maharashtra

Address:

Bangalore, Karnataka

Dear sir,

We had purchased the bajaj aquatherm instant gas geyser (GWX 04) on 26th July 2011 with 2 yrs of warranty in Bangalore. It did not even worked for 3 months. We lodged the complaint and the customer care ppl told that it'll take 2 working days. Till 5th day nobody turned up. On repeated calling one person came and told the water tank should be 16 feet high, but it our case it is more than that. He told he'll check with his supervisor and let us know. But later he is not answering the call itself.

Bajaj is having a very pathetic service and product. These ppl will not even understand customers time which is very valuable.

Please help us to get the product replaced or to get our money back.

Thanks in Advance

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Bajaj Electricals reviews

View all 1119 Bajaj Electricals Reviews

Comments

jhoona

from New Delhi, Delhi

I purchased a ceiling fan product C/F 1200 MM, Sr No of the product: 066523 with GC Sl No.0974007 on 05/04/2010 from csd canteen mall road Delhi Cantt. The fan did not worked since installation.we made the complaint in bajaj cell and their reprensentative 'Vipin' having mobile no.[protected] came to attend the problem. He told us that the motor of the fan is defective and assured us that he would replace it within a week. afterwards it has been four months since we are reminding him about the complaint but of no avail.

jhoona

from New Delhi, Delhi

bajaj electrical limited — ceiling fan not working since 1st day

I purchased a bajaj ceiling fan from the Mall road CSD canteen on 05/04/10, Product PRIDE C/F 1200MM, Sr No. of the product. 066523, Gc Sl No. 0974007. The fan did not work since Installation. We made the complaint in bajaj consumer cell, Najafgarh and their representative Vipin having mobile no.[protected] came to the our residence at D-4/59 ,Vidya Bhawan, Kunwar singh nagar, nilothi more nangloi, Delhi-41 mobile no-[protected]. he told us that the motor of the fan is defective and assured us that it would be replaced within one week. Afterwards we made several calls for about four months to remind him about the replacement but of no avail. This has caused us lot of discomfort during whole summer days. I hope my problem will be solved at earliest.

Anand lal Singh