Bajaj Fans — worst servicing

Address:

Khordha, Odisha

Sir,with due respect
I want to state since a month I had lodge a complaint against my wall fan and my stand fan for a default,I contacted the service centre(they responsed us by sending a servicemen,he checked and told that the nub of the wall fan is not working and they have to change it and repair and the stand fan motor and capacitor both are corrupted and that’s why fan is not working.He told us that he will report it to the office and if the parts are available then only he can repair it.But after that I contacted to the service centre Bhubaneswar,the madam who received the call told that the parts are not available and when the parts will be available in 5-7 days they will repair it.But after 7 days I contacted again,she respond telling that in some few days the parts will reach as the puja of Viswakarma and the Ganesh puja the parts is delayed.So then after 12-15 days again i called the same mam responded and asked me the complaint number which she didn’t gave me and ignored disconnecting the phone.Again when I asked her she told that you complaint number is 5348 and that day they lodge another complaint in the name of pankaj mishra.Again after few days when I called and asked they refused to say anything and after few days the servicemen asked me the address and I told the same address(as the previous servicemen had visited and knows the defect)and told him about the defect,he told that in few days he will solve my problem.since now I hadn’t got the service(one of worst service I have got ever in my life)In future I won’t never I will buy any product from bajaj. so sir,what profit i have got purchasing from Bajaj,it would have been better if had purchased it from other company”s fan.we purchased thinkng that we will get better service since we have warranty period but now we are realising that every staffs of bajaj service centres are irresponsible. so politely we think that some steps would be taken regarding my complant.


So sir I beg you to kindly solve this problem which I have lodge several times but no one is responding.

“ Awaiting for your kind response”
Pankaj Mishra