[Resolved]  Bajaj Fin Lending — Collection Executive Abuse

Address:

Ernakulam, Kerala

I'm a subscriber of Bajaj Fin Serv, and my relations with you are nearing to 4 years, and i have taken 4 products (3 closed only 1 Current left) loan towards the home appliances purchase. Since i have been your customer, I have a very clear payment track my loan account. I have lots email offers with preapproved loans of INR 300,000 and two EMI Cards worth INR 50,000 each.

Here I'm including few of the recent Loans Accounts i have subscribed with:
Bajaj Finserv Ltd. Loan No: 4150CD00043148, 4150CD00043145, 4150CD00058130
While, I'm sending this email to report a serious crime, your Collection Executive Mr. Ayyappan Mob: [protected] and his Manager [protected], Office no 4D, 4th Floor, KG Oxford Business Center, Srikandath Road, Ravipuram. Cochin- 682016 had committed today 17/07/2012.

Since i was out of station, I could not manage to remit the current month EMI of INR 2034/- towards the loan account 4150CD00058130 . With regard to the current due, I and my family members received call from the Collection executive on 14/07/2012 and i agreed for the repayment by this week.

Since i was traveling back to my home, today, i called up the Executive Mr. Ayyappan Mob: [protected] and reported that, I will be late to reach home and promised the re-payment by 18/07/2012 without fail. Even though i reported minor delay, the Executive Mr. Ayyappan Mob: [protected] and the Manager [protected] gave me repeated calls [ Over 40 calls in an hour ] and warned me to remit the payments with in 18 hours he also used very abusive language in his conversation. While i was driving, my phone was attended by my Advocate and he asked them not to call repeatedly for a minor delay, and Mr. Ayyappan defamed my advocate's respect barking at him with his uncultured language.

The Executive, also came to my locality, and shouted before my locked house and spread false fame towards my neighbors, he commented to the people about the loan disputes and made them misinterpret me as frequent defaulter. He also warned me that, he shall use his political influence to assault me.
These act of him affected my self respect and dignity in my society. This a was very insulting act by your executive, who created this scenario for just a default of INR 2034/-.

My Son, Nathen had logged a Complaint addressing with the Police Station Kadavanthra, Cochin City on behalf of the misbehavior of your collection agent.The petition shall be further escalated to the Commissioner of Police and a Criminal proceeding shall be initiated against the agent and your Company, for the brutal acts and false recollection procedure.

Being a retired govt School Teacher, it was an unlawful act your Company Representative has done, and i will make sure that, your Company will never troubles any of the people in future with your false re-collection procedure. I shall wait for the reply to your email, and check if you taken any corrective measures to my Complaint. The Case, shall move against the agent and Company and this would enroll the Agent and your Manager under the Gunda List in the Town, and shall move a non-bailable offense against the guy.

If you plan to stay idle, the issue shall be further escalated to the RBI, Media and Political level and all the people who have been assaulted by your criminal acts in the City, shall unite and move against your finance racket.

Your Quick Response with be appreciated to avoid further complications.

Vijayamma Muraleedharan
Loan4150CD00058130
Cochin