[Resolved]  Bajaj Finance Ltd — 1) insurance related documents not received

Address:South 24 Parganas, West Bengal

I have purchased one AC from Great Eastern Trading Com. Behala Kolkata. on August 2012 in finance from bajaj finance. The Amount is Rs. 19800, & I down payment Rs.6600. They confirmed EMI 1650 for 8 months.But one message was received of Rs1999. One insurance was done by the bajaj through phone, & they committed to sent the insurance details by post. While confirming my address it was found that my address was wrongly recorded at their ends. They confirm me that they have rectified my address. But today while I checking my profile I found that they have not rectified my address. And till now I didn't received insurance related documents though I have to pay the EMI of Rs.1999.
Name : Subhanjan Basu
Address : 429, Bachar Para, Road No. 2
Thakurpukur, Kolkata-700063
Cont. [protected]
Customer ID 6162302
Insurance Loan A/c No. 410BAL00326555
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Subhanjan,

Thank you for sharing your Loan Account Number.

We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours.

During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Dear Subhanjan,

We would like to inform you that we will require 4-5 days to provide the insurance certificate.

With regards,

weCare
Bajaj Finserv Lending

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