| Address: East Delhi, Delhi |
Dear Sir,
I m Ankit Raghav ,i have pulsar 150 UG-4 byke no DL 5S AE 3306,first of all i would like to tell you that i purchesd my byk last year in aprl and after running only 18000 km. there was a major issue wid piston, so i want to know that if i m spending 70,000 rs at 1 tym then why am i supposed to pay again and again for the same thing istead of warranty, there is a problem with your product you are using the low quality material then why should i pay you r giving only piston warranty bt your service center people says in piston work there are more things are required to change and customer have to pay for that bt its not my fault. if there is problem wid other parts of byk due to piston then its your fault not mine even then i had to pay and the most importantly thing is that , i always leave my byk for service at RajivRaj Service station situated at durga puri . shahdra but each and every time i get disapointed with their services they just rob the customer on the name of services, they only charge us for services bt serve us nothing, they just make fool of customer. as far as management is concerned this is shame full . after cammiting mistakes insted of apologies they argue with customer. there is no one to hear the complaint they just try to avoid the complaints. i want to know only one thing if we are paying you service charge then why dont you serve us the relible services . and the the manager Dinesh he such a frestrated person. he thinks customer is a thief or what he has no shame , no sense, hw to handle customer. he think custmor has no idea that hw to ride a byke. if we complaint about the performance he sweetly repleid that " Sir hamari byk mei th kabhi aisa nahi hua hm toh itne tym se chala rahe hai". its mean we r bloody fool only you guys know to drive. now i m tired of this stupid replies . i want you to take strict action against this as soon as possible. i am still facing the same problem each and every tym in my byke and RajivRaj's Services.
thank you
Ankit Raghav.
[protected].
[protected]@yahoo.com
Aug 13, 2020
Complaint marked as Resolved 
