[Resolved]  Bajaj Instant Water Heater — Gas water Heater not working

Address:

West Delhi, Delhi

I purchased the bajaj instant water heater model no aquatherm gwx 04 (lpg) on 23/10/2010 from m/s taneja gift house, 20, rohtak road nangloi, delhi-110041 vide cash memo no.8414.
when the same was installed at the complainant house, the gas geyser did not work. the complainant approached the above mentioned dealer i.e.Taneja Gift house. the Did not pay any attention. After several visits, The dealer provided a service centre number and asked to approach the service centre. But he did not replaced the product.
The complainant tried to contact the service centre on the phone no. given by dealer. but the phone was always engaged. After many days the complainant managed to contact the service centre on phone. A complaint was lodged.
A few days after on 01/12/2010 the service engineers approached the residence of complainant to check the water heater. After many tries he could not fix the problem. He said that a vital part is needed to be replaced and he will come tomorrow with the part. The complainant waited for the service engineer, but he came after a few days with the part. But even after changing the part he could not fix the problem. The he took the product with him saying that the same would be repaired at the service centre.