Bajaj Otg 2800tmc — Defective piece delivered

Had purchased a Bajaj OTG 28 ltrs TMC and gifted to my niece, to be delivered to Bandra, the piece had many scratches on its body...Approached the retailer several times but only heard that it would be delivered..The unit was purchase on 14th October but till date no replacement has been done...on the first instance the retailer asked me to complaint to the dealer who in turn sends a mechanic..The customers are just taken for granted...

The product was purchased from Roopam Trading at Lower Chawl, Crawford Market...

Such retailers should not be given products to sell.

Can the company instruct the retailer to replace the product the earliers

The name of the retailer is Sanjay and Harish and their contact number is: 22033087.

You could contact me on 26408884 or [protected].
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Bajaj — Defective Piece Delivered

I Purchased a Air cooler of Bajaj Model NO. RC2007,
last weak. And it is defective from the day one. I told the vendor to
change it, he denied. The defect is not yet rectified. And no one from the
vendor side or customer care of bajaj side are bothering about this issue.
Kindly do the need full as I had paid the price for new cooler and why
should I have in my hand a defective one.

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