[Resolved] Bajaj Pulsar 150 DTS - I — Worst Customer Service

[Resolved] Bajaj Pulsar 150 DTS - I — Worst Customer Service

D Dinesh p from Madurai, Tamil Nadu

Hi I am Dinesh from Madurai, Tamil Nadu.I bought a pulsar 150 the last year(september).I am really unsatisfied with the services done for my bike...During this past one year i have changed my Clutch Plate and Brake shoe...I really don't know the reasons why my bike s getting some problems periodically and i am the only person handling my biket...Instead i am getting many problems...the answers were not given properly by the service center...I am really unsatisfied with my bike's performance..But i am sure the services done here are worst worst and worst...There was not proper response from the service center...And now here is another major problem, my engine gets heated even after crossing 2 kms to a very high temperature inlcudin My Rear alloy wheel also gets heated even after changing the brake shoe as said by customer service to a new one..But my problem remains the same...I have proof for what all i spend unnecessarily for my bike...Please i don't want other customers to face these kind of problems in Madurai...I am really unsatisfied with the service center...I surely hope this compliant would solve my problem...I please you to take steps...Please.. Service Center: Susee Bajaj, Kalavasal, Madurai. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

MASROORUL HAQUE

from Mumbai, Maharashtra

Yes i have so complain about service. There is only one service in Ranchi and poor service.

MURALI

i bought Pulsar 150 dtsi @ jai bajaj, west mambalam. Initially when step into the show room, they treated me very well until i made the payment :-). i was very happy for such a great care they shown towards customers.

But i came to know their original face only when i went there for the 2nd service. Then not even look at my face and moreover they were not worried about whatever complaints i raised.

venky

from Pune, Maharashtra

its wrong with the clutch cable man ...
its just been toooooo tightend ...
when it is tightend by an amature technician the byke roars and u will get no pick up n it goes very heated...
go to a near by mechanic and loose ur clutch cable...
it will solve ur problem...
and for the service centres problem...
hei man may b u just change the service center...
y dont u try the castroll bike zone...
the fore men is good there ...
and shoorely he will help u up ...

varunkumargumma

from Delhi, Delhi

HI . I M VARUN FROM VISAKHAPATNAM . THE COMPLAINT IS ABSOLUTELY CORRECT . I ALSO BOUTH MY BIKE LAST YEAR(2008) BUT THE CLUTCH PLATES ARE ALREADY CHANGED . I BOUGHT IT FOR 900RS . NO WARRENTY IS PRESENT FOR PULSAR BIKE PARTS . ALL HAVE TO BUY SEPERATELY . WASTE BIKE . WE CANT USE THIS BIKE ROUGHLY LIKE CBZ XTREME . SO, USERS PLEASE DONT BUY PULSAR 150, GO FOR XTREME, IT IS STRONG AND GOOD NOT LIKE PULSAR . SHAME ON BAJAJ .

Rengarajan K

Dear all,

Last week I serviced my 150 DTSI pulsar at Jai bajaj west mambalam. The main reason i went for the service is to correct the black smoke, mileage and other small adjustments as well. When i went to take my bike back, i was shocked on seeing the bill. It was 1300 rupees and none of the problem was rectified. They are telling stories that the smoke gets reduced after 1000 KMS and all.. Also right now the mileage is only 33 where it was 43 before service. I had requested for a teflon coating, but the bike had its old dull state at the time of service delivery. They started doing the other works like painting, idling, only during the time of delivery. I have never seen such a poor customer delivery in my life.

I have all the proofs and bills with me seeking justice.

saminkc

hi im samin from kathmandu.im also unsatisfied with the services of BAJAJ pulsar...i bouth my bike last year(2009) but my bike is full of problems and BAJAJ service is unable to maintain/repair it. SAME ON BAJAJ...