[Resolved]  Bank of Baroda, Bharuch — DELAY FOR PAYMENT TO SEND TO INSURANCE CO

DEAR SIR,
I HAD SAVING ACCOUNT WITH BANK OF BARODA STATION ROAD BRANCH BHARUCH-392001 IN GUJARAT AND AS PER BANK IF WE WANT MEDI CLAIM POLICY THEY ARE TIDE WITH NATIONAL INSURANCE CO, AND I HAD MADE PAYMENT BUT DUE TO NIGLANCE OF BANK I HAVE NOT ABLE TO MAKE CLAIM UNDER POLICY DETAIL AS ENCLOSED I HAVE ALREADY SUBMITTER DETAIL LETTER TO THEM BUT THEY HAVE NOT RELIED TO ME. I AM ENCLOSING HERE WITH COPY OF LETTER FOR YOUR READY REFERNECE. PL HELP ME AND PROVED ME BANK SHOULD SETTEL MY CLAIM AROUND RS. 150000/- AS DUE TO DELAY OF BANK RS.100000/- MEDI CLAIM I CAN NOT GET FROM INSURANCE CO AND NOW SINCE LAST MAY 2011 I AM INCURRING EXPENSES RS. 5000/- PER MONTH AS MEDICAL EXPENSES ETC.
I SURE THAT YOU WILL HELP ME TO GET MY CLAIM DUE TO NIGLANCE OF BANK.

WITH REGARS

THANKING YOU
YOURS FAITHFULLY

OMPRAKASH GUPTA
3028 AYUDHYA NAGAR
LINK ROAD
BHARUCH-392001
MOBIL NO [protected]
E MAIL ID [protected]@yahoo.co.in


Date:28/06/2011
The Senior Branch Manager
Station Road Branch
Bharuch-392001


Dear Sir,

I have an S/B account no. [protected] with you and regarding my medi-claim policy which was issued by your associated Insurance Company i.e. National Insurance co. In the connection on 13/6/2011submit my claim of Rs.100000/- as due to niglancy my medi-claim policy was not treated continuaction of last 4 years. I my letter I have already submitted all the relevant papers to you and original papers also shown to you. Now till date I have not received any reply from you. As since last 2 to 3 month every 5 days I am incurring medi claim expances around Rs. 450/- to 500/-. Delay of settlement my claim putting over burden of finance on me. Now if I will not get settlement of claim before 10/07/2011 I will proced to put my complain to conumer foram.

Hence I request you to look to the matter and reimburse me the amount of loss of Rs. 100,000. I hope that you will settle my claim at the earliest.

Hoping for the favorable response at the earliest.

Thanking you,

Yours truly,

Omprakash Gupta
3028, Ayodhya Nagar,
Link Road,
Bharuch – 392001
M – [protected]
E-mail ID [protected]@yahoo.co.om


The Senior Branch Manager
Station Road Branch
Bharuch-392001


Dear Sir,

I have an S/B account no. [protected] with Station Road, Bharuch Branch. On 17/06/2007, I requested and gave details to your branch for getting Medi-claim policy with your associated Insurance Company i.e. National Insurance co. In the connection on 21/6/2007 my account was debited towards the amount of premium of medi claim policy. As per the rules of the Insurance Company the medi-claim policy is issued within 15 days from the date of debit of the amount of premium but they issued the medi-claim policy dated 17/7/2007 vide policy no 310602/48/07/[protected]. Hence due to delay of submission of my Medi-claim request to the insurance company by your branch, my policy was issued dated 17/07/2007 though the amount towards the premium was debited from my bank account on 21/06/2007.

When I talked with TPA regarding the procedure for claiming the amount towards the knee operation of one of the policy holder Mrs. Deepa Gupta my claim got rejected for the reason that the policy should be in existence for more than four years. Due to the lack of proper communication or coordination between your branch and The National Insurance Company or lack of timely submission of my medi-claim request by your branch, my policy got delayed and hence now I cannot claim the amount towards the Knee operation of Mrs. Deepa Gupta, and I am put to the loss amounting to Rs.100,000/-.

If my account is debited on 21/06/2007 for the amount of premium than why should I suffer or bear this loss as the delay by your branch and the insurance company.

Hence I request you to look to the matter and reimburse me the amount of loss of Rs. 100,000. I hope that you will settle my claim at the earliest. I am enclosing herewith the copy of relevant request letter for medi-claim policy duly signed and sealed by bank and copy of Medi-claim policy for your reference.
Hoping for the favorable response at the earliest.

Thanking you,

Yours truly,
Yours truly,

Omprakash Gupta
3028, Ayodhya Nagar,
Link Road,
Bharuch – 392001
M - [protected]







Date:28/06/2011
The Senior Branch Manager
Station Road Branch
Bharuch-392001


Dear Sir,

I have an S/B account no. [protected] with you and regarding my medi-claim policy which was issued by your associated Insurance Company i.e. National Insurance co. In the connection on 13/6/2011submit my claim of Rs.100000/- as due to niglancy my medi-claim policy was not treated continuaction of last 4 years. I my letter I have already submitted all the relevant papers to you and original papers also shown to you. Now till date I have not received any reply from you. As since last 2 to 3 month every 5 days I am incurring medi claim expances around Rs. 450/- to 500/-. Delay of settlement my claim putting over burden of finance on me. Now if I will not get settlement of claim before 10/07/2011 I will proced to put my complain to conumer foram.

Hence I request you to look to the matter and reimburse me the amount of loss of Rs. 100,000. I hope that you will settle my claim at the earliest.

Hoping for the favorable response at the earliest.

Thanking you,

Yours truly,

Omprakash Gupta
3028, Ayodhya Nagar,
Link Road,
Bharuch – 392001
M – [protected]
E-mail ID [protected]@yahoo.co.om


The Senior Branch Manager
Station Road Branch
Bharuch-392001


Dear Sir,

I have an S/B account no. [protected] with Station Road, Bharuch Branch. On 17/06/2007, I requested and gave details to your branch for getting Medi-claim policy with your associated Insurance Company i.e. National Insurance co. In the connection on 21/6/2007 my account was debited towards the amount of premium of medi claim policy. As per the rules of the Insurance Company the medi-claim policy is issued within 15 days from the date of debit of the amount of premium but they issued the medi-claim policy dated 17/7/2007 vide policy no 310602/48/07/[protected]. Hence due to delay of submission of my Medi-claim request to the insurance company by your branch, my policy was issued dated 17/07/2007 though the amount towards the premium was debited from my bank account on 21/06/2007.

When I talked with TPA regarding the procedure for claiming the amount towards the knee operation of one of the policy holder Mrs. Deepa Gupta my claim got rejected for the reason that the policy should be in existence for more than four years. Due to the lack of proper communication or coordination between your branch and The National Insurance Company or lack of timely submission of my medi-claim request by your branch, my policy got delayed and hence now I cannot claim the amount towards the Knee operation of Mrs. Deepa Gupta, and I am put to the loss amounting to Rs.100,000/-.

If my account is debited on 21/06/2007 for the amount of premium than why should I suffer or bear this loss as the delay by your branch and the insurance company.

Hence I request you to look to the matter and reimburse me the amount of loss of Rs. 100,000. I hope that you will settle my claim at the earliest. I am enclosing herewith the copy of relevant request letter for medi-claim policy duly signed and sealed by bank and copy of Medi-claim policy for your reference.
Hoping for the favorable response at the earliest.

Thanking you,

Yours truly,
Yours truly,

Omprakash Gupta
3028, Ayodhya Nagar,
Link Road,
Bharuch – 392001
M - [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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AS BANK SHULD MADE PAYMENT AND SENT PAYMENT TO INSURANCE CO IN TIME WITHIN THEIR NORMS WITH INSURANCE CO ONLY DURING THE YEAR[protected] AND IN SECOND YEAR THEY SHOLD MADE PAYMENT TO INSURANCE CO AS THAT WAS RENEWAL BUT DUE TO NIGLANCE OF BANK INSURANCE CO TREAT NEW POLICY AND THEY HAVE RENEWAL BEFORE ONE MONTH AND SAME WITH NOT INFORM TO ME FOR[protected] AND DUE TO THIS REASON DURING THIRD YEAR FOR RENEWAL I DO NOT KNOW THE DATE WHEN I SHOULD RENEWAL[protected] FOR THIS TOTALY NIGLANCEY OF BANK. HENCE NOW I WANT BANK SHOULD SETTLE MY CLAIM WITH DELAY IN THE MATTER

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