Bank of Baroda Complaints & Reviews

i have applied for the study loan for my abroad study in Canada from Bank of Baroda sector 22 Branch and i have the loan sanction letter as well from the bank

i have to do the post graduation for 1 year in Canada and the total fee was around 5 lac in Indian rupee i sectioned the loan amount of around 7.5 lac from the bank of Baroda

further i need the loan because the Canadian government has the scheme under the educational loan for the international students in Canada and i was also very relax that my loan was approved and now i can do well in my further study

but the real thing was that when i asked bank to release the fee for my second semester (as first i have paid on my own) they refuse to release because they said that i have not signed on of the document so they can not release the fee

they never told me about the signature on my document where as i asked them after completing all my documentation that is all the formalities are cleared

and now i am in Canada and my parents can not afford the fee for the second semester and now i am in such a big mess and don't know what to do now as this thing is spoiling my future

please help me in this and request you me and my parents are in lot of trouble

Ankit

respected sir
This is my humble request to u that sir iam acount holder in this bank and my ac. No. Is[protected] and my name is gyan chand morning i went bob branch and submit 10000 above money i have a five month old ac. When i request to issue a cheque book mr.rk meena through my pass book and his office staff started to shout on me sir by some reason i was.nt able to active my acc. To day i reach bijolia and deposit that amount and give him a request form sir before me a old uncle came their to deposite money and he ask him for a pen with politly but he abuse him sir if he is boss of bank kindly inform us so we will close our acc. Frome this bank my email id is deepak.[protected]@yahoo.com

Respected Sir,

I had applied my ATM when my account has opened.But i didn't receive my ATM card.Then i applied for second time,till date i have not received my ATM card.there is no proper information in the bank also.

ACCOUNT NAME: RAMPRASAD.BHATTU

ACCOUNT NO. [protected]

BRANCH: KADIPIKONDA

BANK: BANK OF BARODA

maine bank of baroda se net banking ke liye form bhar diya bad me bank se muse user id aur password diya gaya, mene user id se net baking chalu karne ki kosis ki lekin vo kuch open nahi ho raha he.

Dear Sir / Madam....
Jay Hind..

My self Bhavesh Rathod, from Limkheda, dist-Dahod (Guj.), presently i am working with SSA Education Project of gujarat govt. I am a new employee.Now all my salary will come through ur local bank, Limkheda.

I HAVE OPEN A SAVING ACCOUNT IN BANK OF BARODA BRANCH LIMKHEDA. AND BANK HAVE ISSUE TO ME SB ACCOUNT NO. BUT ATM NOT ISSUE UP TILL. I HAVE FILL THE FORM FOR ATM 3 TIME. AND NOW ITS BECOME 4TH. AND THIS TIME I HAVE A MASSAGE ON MY CELL ON 28TH MARCH 2011. THAT
"Dear Custumer your debit card is sent to BOB(Limkheda) Branch on 17/3/2011. Plz contact branch with satisfactory Proof of identity.Bobcards."

SO I HAD TO GONE AND ASK ABOUT IT...SO I HAVE RESPONSE ONE NEW YOUNG EMPLOYEE WITH RESPECT THAT " Please CONTACT AFTER FOUR DAY FROM WHEN YOU HAVE GET MASSAGE." THEN I WAS COME AT HOME. BUT AFTER 10 DAYS I GO THERE AND ASK ABOUT IT AGAIN I FILL LIKE AN OFFICE-OFFICE. THEY R CHECKED REGISTER AND TELL ME ITS NOT RICHE YET." AT LAST I KNOW ABOUT SOME RELABEL SOURCES THAT THE NEW PARCEL WAS REACH HERE ALREADY AND THESE ARE NOT OPENED IT TILL YET.

AND WHEN I TELL TO ITS RESPOSIBLE PERSON,THEN HE TOLD ME " AARAM SE 10 TARIKH KO AANA...." SO I TOLD HIM "MENE DO BAR DHAKKE KHAYE HE AB NAHI KHAUNGA"

SO KINDLY HELP ME ISSUING AN ATM CARD.


AND THE OTHER THING ABOUT THIS MAN IS THAT

When i suffer this situation,,,a one new young student has standing in front of him after given his filled account form to that man...I heard on that time how rude response to that new young school boy by that BOB employee. I feel very badly after watch this... Muje hua k Woh Employee khud Ma ki kokh se form bharna sikh k ayye honge kya? After all unhe bhi kisine guide kiya hoga na?

The employee ask her with temper " Ye aap log kis tarah se sign karye ho?, Kahi par English me Kahi Gujrati me ...? Apko kaun sa sign chahie guj. me ya eng. me?"

Unke bolne kuchh jyada nahi tha magar unki Chasme se bahar annewali najare unka gussa baya kar rahi thi....After all Woh usse thoda pyar se bhi samja sakte the..Kah sakte the ki Sabhi jagho par Same sign karo. Mere kahene ka matlab he k unko guide karne me badi mussqat aur mahenat lagti he kya?

if this is a behaviour of bank of baroda in this high competition then u will be no there in indian market 2-3 years down the line.Because i know what are the pshychology of indians so i suggest u yo review ur policies.

I AM WAITING YOUR SOLUTION ABOUT THESE TWO THINGS....

I purchased the policy for my family in Oct 2010 from BOB koparkhairane, Navi Mumbai and after multiple followups with the bank, the policy document was delivered. However the policy booklet and the ID cards did not come. On again contacting the bank branch, they directed us to contact the insurance company directly. For almost 3 months continuously, we tried calling the insurance company branch at Thane but either the phone would not be picked up or after picking up it will be kept on hold 'looking for the right person'.

When I contacted the BOB branch yesterday, they could talk to someone at Andheri branch (I think !) and the feedback was that since the photographs were not received by them, the ID cards are pending (No mention of why policy booklet could not be sent). The insurance company or the bank were not even bothered that they haev done an incomplete job after receiving full money.

The bank manager asked us to resubmit the photographs, again with a mention that the bank has no role in it and the insurance company is asking for it. All this was sublitted at the brach in Oct itself and they otherwise (rightly) were not willing to accept the proposal itself.

Six months have passed and we are not in possession of full documents and in case unfortunately a claim arises, we would have nowher to go. All of them including the TPA would wash their hands off that we do not even possess the ID cards.

Dear sir,
I have given E-banking activation request on 3rd January, 2011. I have not received any post communication regarding User ID and branch also not received the user ID. I am following up with Mulund Branch since last one anf Half month. But i have not received any update.
Today i visited the Mulund Branch. I received the password from mulund branch which they received on 15th January,2011. Still i have not recived User ID for my Ibanking account.

not getting any reply from head office also.

Respected Sir,

I Jigish M Shah residing at Khadia Pole No. 2, Rajmahel Road, Vadodara
having an account with Bank of Baroda, Raopura Branch A/c No. [protected] since 7 years., I have activated my online account since 2 years.

This letter is with regards to bring to your notice about the online fraud happened with me on[protected] and[protected] of the total amount of 42600/- in the above stated account. Which was noticed by me on[protected], I have never shared my account id and password with anyone and I immediately reported to the bank regarding the same on the same day and bank relationship manager convinced me not to contact police and they will get back to me with a positive reply within 48 hours but I could not get proper response from bank in this regards within the speculated time. Hence I want to register a complaint against bank and against the person who did this fraud.

The transaction details are as follows:-

Sr. No. Date Description Amount
1 02/03/2011 eBanking : 3142633/MBBR[protected] 1,870.00
2 02/03/2011 eBanking : 3142635/MBBR[protected] 1,530.00
3 02/03/2011 eBanking : 3142638/MBBR[protected] 2,300.00
4 02/03/2011 eBanking : 3142639/MBBR[protected] 1,830.00
5 02/03/2011 eBanking : 3142641/MBBR[protected] 2,820.00
6 03/03/2011 eBanking : 3149412/MBBR[protected] 11,700.00
7 03/03/2011 eBanking : 3149414/MBBR[protected] 18,060.00
8 03/03/2011 eBanking : 3149417/MBBR[protected] 2,490.00
Total 42,600.00

I would request you to please take appropriate action on this case as I am not getting proper reply from the bank as well as I am not getting a proper channel to approach the appropriate person.

Yours Sincerely

--
JIGISH SHAH
M. : [protected]

Dear Sir,

I Mr. Jigish Manubhai Shah am the customre of Bank of Baroda A/c No.
[protected] at Raopura branch, Vadodara. As it is been noticed by me from e-banking that thetransaction from 02-03-11 to 03-03-11 are not been done by me. How can it possible ? Total amount rs. 42600/- debited from my account. I am
not given my id & password to anyone. Kindly check your system and
help me to get my balance amount soon. I am not doing any transaction
from the same period.

Statement attached herewith for your kind reference.

I hope you will co-operate on the subject.

I went to BOB ATM mau on 03/03/11 and withdrew 14400 from my ICICI account[protected], but it seems received only 13400 and my account has been debited 14400. The SEQ NO. are 5986, 5987, 5988

Sir,

GRAMIKA India is a registered voluntary organization working for upliftment of poor (BPL) families especially SC and ST.GRAMIKA India is working in Giridih district of Jharkhand state activities of SHG is focused in Deori block.

As per the norms GRAMIKA India is organising self Help Groups (SHG) but in time of opening of savings A/c the branch of Bank of Baroda doesn’t open the account.

Since last one and half year there is no bank account is opened of SHG promoted by our organization in Bank of Baroda. A PIMP (Dalal) Mr. Premchand Rai supported by Branch Manager and staff of Bank of Baroda, Deori is always sitting in the branch and he takes money to open the account of SHG members and giving commission to the Bank staff.


The Bank staff (especially Branch Manager and Mr. Singh) takes money in disbursing the loan sanctioned by block and DRDA in SGSY programme. Old groups are not getting loan without concent of the said PIMP. Any body can see the Branch Manager or Mr. Singh is moving with him on his M/cycle.

This is my request to see the matter at your level or observe the records of last one and half year. Now a day Premchand Rai is forming SHG and with help of bank staff getting and disbursing the commission. Now they take 50% commission on getting revolving fund.

Wishing your quick and positive response,

Sincerely yours’



Dr. Naveen Kumar
Chief Executive Officer
GRAMIKA India

i have given application for net banking before a month i did not recieved any reply nor bob main branch nadiad is able to say that when it will be donefor a/c no.xxxxxxxxxxx4/218

I own a atm card of bank of baroda. On night of 18/02/2011 , I lost my atm card in pune. I immediatly called atm helpline and blocked my card, next day i came to know about illegal use of my atm card by unknown person, and a total amout of around 4500 Rs. was fraudly withdrawn from my account even when I had my card blocked.


I have informed my home branch. I request to look into the matter and ensure that illegaly withdrawn money is credited back to my account at the earliest.


I have contacted bank of baroda helpline and customer care but have not got any fruitful result till now.

I HAVE A SAVING ACCAUNT IN BANK OF BARODA , BHARUCH BRANCH , I OPENED IT BEFORE 3 MONTHS , AND I HAVE ALSO SUMBIT APPLICATION FOR THE ATM REQUESITION , BUT STILL I AM NOT RECEIVEING THE ATM CARD ,

Sir, I Ravi Teja Kanuri saw the recupment of Bank of Boroda home site i.e,
http://www.bankofbaroda.com/recruitment.asp
in that bank says clearly firstly download challan and pay the chalan in nearest bank and they will give the transaction id and fill the online application in link below
http://registration.sifyitest.com/bobcl/registration.php
I payed money in Bank Of Boroda In Gudivada Branch and they gave me transaction id .By taking that transaction id i go to registration page link gave above but in that registration page in date of birth column year option was not working from 7-Feb-2011
with out entering that date of birth form can not be submitted by seeing that i was shocked and called the sercive number but, they told we can not do any thing till the last date 10-feb-2011 it was not corrected but they made money with out my submission of challan what should i do?

Pls contact me on:
email:[protected]@gmail.com
contactNo:[protected]

From: Dilip B Patel
C/118Janpath societ.Ghodasar
Ahmedabad:380050
Ec. No 32537
E-mail- [protected]@yahoo.com
Dt-4th Dace 2009
To,
The Chairman
Bank of Baroda
Mumbai
Respected Sir,
Re: Circumstances which compel me to resign
Name_ Dilip B Patel Ec No 32537
With reference to above I would like to inform you that I was actively interested in bank job and was full conversant with latest technology of CBS implementation. I have also tried my best for benefit of our institution. But one complain event of customer in respect of KYC norms violation has created the adverse position in the bank and then after non-cooperation of Regional Manager Rajkot. Ro Ahmedabad, Zonal Office and Head office and frequently instruction to obey the customer instruction to open the current account though customer was not in a position to provide necessary documents for opening new current account. We have also threatened by another customer of S.M Road Branch. Ahmedabad that if his relative account not opens in Patdi Branch, I will be transferred within two days. Then after all superior authority instructed us to open current account only to avoid complain and resolve the issue .At the last we have opened his account. Details of which are as under.
Name Of firm: Vishvakarma Construction
Account No [protected]
Address : Vanod. Ta- Patdi
Sir on 15th June 2009 R.O has arranged meeting in branch at Patdi to strictly comply the KYC Norms at the time of opening all new accounts not only this they have also warranted us for violating of KYC norms. On 18th june2009 at the time of initial current account opening in branch level. My Special Asst has asked the customer to provide necessary documents to open account and as a acting Br head at Patdi I have to attend this issue. At last, after long discussion and pressure from all higher authorities such as Zonal Office Ahmedabad, Ahmedabad City R.O. Rajkot Region Office,Sr Manager S M Road Branch and H.O Baroda ,we had to open a/c on 20/06/09ignoring the KYC norms but then after I became victim of anger of Regional Office Rajkot as it was previously threatened by Ahmedabad base party of S. M Road Branch. I was immediately transferred to Proposed Branch Babra as a acting branch manager with some special drama of kidnapping me on 27/06/2009.
-At 12.15pm I was advised by HRM Rajkot to come to R.O office Rajkot for some important work, while I was dealing with customer meeting in Patri Branch relating to Mutual fund Business Development in Bank. I have asked the reason for immediate unexpected circumstance which made it compulsory for me to approach at R.O.Rajkot,Then I again was advised to go to Surendranagar on Bank Motorcycle (appro) 60K M from patdi and again through private luxury vehicle from surenranagar to Rajkot(appo 150K.M) At he last I had to approach at Rajkot . During the journey more then three time instructions from HRM Dept, AGM Rajkot and other Senior Manager from Rajkot Office, I have received in different tone of threatening not to ask for any reason, only to approach at Rajkot.. At 5.15.pm when I approach at Rajkot, again AGM Rajkot was waiting for my arrival out side the S.T Bus stop. Then I with AGM Mr. Patel Sir , arrived at Babra at 6.15 pm (appro 130K.M) At the time Mr. Dholakiya Sir was addressing the meeting at Babra. Suddenly Mr. Dholakiya Sir declared my name as a Branch Manager of proposed Babra Branch. Sir, you understand my situation how unexpected circumstance has played a role under which I was quite help less. Even though I had also addressed the meeting for our institution at Babra village. After completion of this drama I again relieved from this picture at 5.00A.M on 28/06/2009.Again at 8.30P.M on 28th June again I had asked our AGM for reconsider the decision, but he was firm in his decision. They ware of the opinion that they ware to surprise me to declare me as a Branch Manager. He only asked me it is the management decision I had to obey. After lot of discussion with Patel Sir I was not satisfied with the circumstances and the style of kidnapping my self for searching of new Br manager
- Meanwhile R.O. Rajkot has issued my transfer order on 23/06/09 which I have received on 29/06/09.During the time, due to mental pressure on my mind and approach of local Bank management level of Rajkot has inspired me to tender my resign from bank on 29th june2009.
Then after again on 1st july2009 they had transferred me from Patdi to Lunidhar Branch, as a acting branch manager far from Patdi (appro) 250 K.M for which they have neither paid TA/DA nor Transfer Traveling allowances for more then 94 days. Even though I have also carried out entire process of migration activities from BIBAS to FINICAL and have achieved all target of Branch during the quarter ending sept-2009 during my notice period at Lunidhar branch.
Despite my sinsirous effort again they have asked my explations on 7th oct2009 for not executing exe in the system on 1st oct2009,Sir Management has given technical support by providing special officer in all the Bibas to CBS branches on 1st oct2009 while my branch was only ignored. Even though I my self completed this exercise on 3rd oct2009 Sir my sincerous effort for bank has adversely affected my carrier.
Before 7.5 years I had to resign from bank and still my entitlements has not been paid.
- TA/DA for transfer to lunidhar Branch and worked for 94 days.
- Six month additional retirement benefit salary as I have completed more then 29 years active service in the bank and I had to region only when alternative for VRS was not possible in BOBSER1979.
- , I had lost my job in Bank of Baroda before 7.5 years i.e. loss of 35 lacks. Who will compensate me for this loss?
Sir, I again request you to inquire in this matter and help me for getting justice .Sir, Is it proper to count our appeal to higher authority is a great crime/sin for bank. You may judge for the same and please help me for justice.
Expecting your kind co-operation in the matter.

Yours faithfully


Dilip B Patel

I had made an ATM transaction of Rs. 15000/-on 15.10.2010 early in the morning from the ATM installed at your branch premises but I got only Rs. 9000/- and rest of Rs. 6000/- left within the ATM machine. I immediately dialed the DEBIT CARD customer care[protected]/[protected]. At the same time, Bank officials informed me to contact them after 10 am for part payment complaints. Then at sharp 10 am, I had contacted the branch in this regard, the complaint form was given to me and I filled that form and deposited in the branch immediately.
On my next visit in December first week to my hometown Lucknow, I had contacted to my branch and given them a written application for the refund of part payment amount. I had been continuously checking my account for the refund and even once I contacted the head office branch situated near to my office at Parliament Street, New Delhi. They also suggested me to take this matter with my branch in Lucknow. Therefore, I again visited to Lucknow on 21.11.2010 and met with the Manager of BOB, Thakur Ganj, Lucknow for knowing the exact status of my refund. There Mr. Mehra told me that Head Office, Mumbai had given instruction about the full payment of that transaction and they suggested taking this matter with Patparganj branch.
then i emailed my complain to regional managers of delhi and uttar pradesh alongwith a copy to General Manager of BOB, Mumbai in the month of January 2011.
but till date no response came.

i will take this case very soon to banking ombudsman and if not solved then also try in Lok Sabha Questions.


kamal kumar chaurasia

Dear sir
i ganesh kannan having a current account in bank of baroda having transaction of three to four lacs a month i had applied for credit card in hospet branch manager (Mr suresh) for which he refused to give acknoldgment and after a month i asked for a status of application he says he cannot answer for my query's and he started telling credit card centre people called over phone verification and three months are over nothing is issued
yours truely
ganesh kannan
[protected]

My father had taken 100 equity shares of Bank of baroda. Mean while after some time, he expired. Since the value of those papers are over lakh rupees(CURRENT). I asked Karvy department regarding the issue and help me as i could get those papers cashed only when i could get them transferred on my mothers name. They sent me an attachment in the reply of my mail that i had sent them I found those papers relevant after completing every section and after attaching all the supported papers i sent them to Karvy computer shares,,hyderabad through REGISTERY. Its been over twenty days and i have no information about my papers. I am afraid, as i was asked to send the original share certificates and i did that. Though i can chase and get a record of the location of my papers,but this will not be a solution to my problem. Attached along with is the folio numbers of my shares: BBE[protected] SHARES).Registery details are: spef[protected] and counter no:1. Op-code A.. Please look into the matter and do the need full.

Sincerely your`s,
Dipesh ([protected])
[protected]@yahoo.com,[protected]@sify.com

Sir

I would like to have the provisional statement of my loan for tax purpose for the period April 2010 to March 2011.

Loan A/c. No. 151
Bank of Baroda Housing Loan
Charkop Branch
Kandivli - West
Mumbai 400067.