[Resolved]  Bank Of Baroda — Fraudulent transaction occurred in my savings account

Address:

Vadodara, Gujarat

Respected Sir,

I Jigish M Shah residing at Khadia Pole No. 2, Rajmahel Road, Vadodara
having an account with Bank of Baroda, Raopura Branch A/c No. [protected] since 7 years., I have activated my online account since 2 years.

This letter is with regards to bring to your notice about the online fraud happened with me on[protected] and[protected] of the total amount of 42600/- in the above stated account. Which was noticed by me on[protected], I have never shared my account id and password with anyone and I immediately reported to the bank regarding the same on the same day and bank relationship manager convinced me not to contact police and they will get back to me with a positive reply within 48 hours but I could not get proper response from bank in this regards within the speculated time. Hence I want to register a complaint against bank and against the person who did this fraud.

The transaction details are as follows:-

Sr. No. Date Description Amount
1 02/03/2011 eBanking : 3142633/MBBR[protected] 1,870.00
2 02/03/2011 eBanking : 3142635/MBBR[protected] 1,530.00
3 02/03/2011 eBanking : 3142638/MBBR[protected] 2,300.00
4 02/03/2011 eBanking : 3142639/MBBR[protected] 1,830.00
5 02/03/2011 eBanking : 3142641/MBBR[protected] 2,820.00
6 03/03/2011 eBanking : 3149412/MBBR[protected] 11,700.00
7 03/03/2011 eBanking : 3149414/MBBR[protected] 18,060.00
8 03/03/2011 eBanking : 3149417/MBBR[protected] 2,490.00
Total 42,600.00

I would request you to please take appropriate action on this case as I am not getting proper reply from the bank as well as I am not getting a proper channel to approach the appropriate person.

Yours Sincerely

--
JIGISH SHAH
M. : [protected]