[Resolved]  Bank Of India, Dilshad Garden, New Delhi, — An unauthorized transaction of hard earned money from bank of baroda

Address:East Delhi, Delhi

Dear Sir,
I Have heard about your service in which you can provide your good help those who needs . With best and good hope I can take this step to have your kind support.
The brief story of the incident of forgery committed in my Savings Bank account is as under:-
I, Prabha Kiran, the holder of account with Bank of India, Dilshad Garden Branch, Delhi . An unauthorized withdrawals of Rs 26,789.19 (Rs Twenty Six thousand Seven Hundred Eighty Nine & Nineteen Paisa only) from my Saving Bank A/C through ATM transaction/internet banking during the period between 26/02/2010 to 01/03/2010.

I brought this fact to the knowledge of the Branch Manager concerned on
3rd , March.2010 immediately on coming to know of the above fact, which came to my knowledge at the time of getting my Bank Pass Book completed at Bank Of India, Dilshad Garden Branch. It was quite shocking & I surprising to note that the aforesaid amount had been mischievously withdrawn from my aforesaid account. I could not imagine how this could happen since my ATM card is very much intact with me & I have never used Internet Banking service in respect of my aforesaid Bank A/c, nor I have ever activated such facility.

That the Manager of the Bank has not taken any satisfactory action on my complaint nor did he informed me about the action taken or efforts made by him to retrieve my valuable amount and credit the same to my account till date despite repeated visits to the branch personally as well as telephonic requests and writing of letters.

It seems that someone who is involved in issue o[censored]ser ID & password for internet Banking is behind these unauthorized transactions or there is some organized gang involved who passes on secret information to such bad elements to enable them to commit such crimes in the ATM/internet banking system of Bank Of India which needs to be investigated properly.
You are, therefore requested to kindly look into the matter and the matter investigated at the earliest so that the culprits could be apprehended and brought to book at the earliest, so that such incidents do not occur in future.
I shall be grateful to you if you could kindly get my hard earned money back at the earliest possible and credit the same to me.
However, in this connection a complaint has also been lodged with police station, SEEMA PURI as advised by the Bank Manager.

Thanking you & hoping for immediate action in the matter from your good self.

Awaiting for an early favorable reply,


(PRABHA KIRAN)
mob no,[protected]
E-mail ID ,[protected]@yahoo.com
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I am not satisfied with the help of RBI because they do nothing and the Manager of the Bank was also not given any of his support in this matter . So please if you tell me what are the right procedures of complaints for getting my hard earned money back . I hope you will take necessary action against the culprists of Bank Of India, Dilshad Garden, Branch Manager or Authority, if you need any kind of information please send it through mail on my E-mail ID i.e [protected]@yahoo.com .

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