[Resolved]  Barclay Credit Card — Fraud in Balance transfer amount

Hello,
I am vijay, i am using barclay credit gold credit card since 7 months.I had asked for balance transfer for my ICICI credit card, since i was unable to pay ICICI bill amount.But due my residence address confilt i didnt recieved that balance transfer cheque in time.Then i asked customer care and reported me that cheque was sent to old residence address and it was returned.Then i asked them to cancel that balance transer cheque becuse i had payed my ICICI payment through cash, they said it will be done with in one week.then i called them after 15 days about my query, but they said query status is in progress, then again after 20 i called them, then also status was same, then i warned them to cancel that asp.then my new bill was generated in that bill they had added my Balance transfer amount, again i called them they said it will be revised soon you can pay the remaining amout apart from BT amaount.then i did as they said.Later on after 45 days i called then also the status was same, i got fustrated and i tried to talk to their supervisour, then supervisour asssured me that balance transefer amout will be canceled with in 3 days.with in that 3 days i have recieved the balance transfer cheque, so now for me that cheque is of no use.then i called them to ask why they have sent this afer i said to cancell then they said to return back that cheuqe by sending it their postal address.so it will take another 10 days to cancel and also by that time my next bill also will be genereated, so now i told them to transfer my call to superviousr and they said at mid night they will work with superviousr, i was shocked hw can they work with out superviour.SO PLEASE SUGGEST WT STEP I SHOUD TAKE FURTHER.they are try to gamble with customer and also they are not caring for customers also.t
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Barclays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    704
    Pending
    0
    Resolved
    485
    Barclays Phone
    +91 22 6000 7888
    Barclays Address
    India
    View all Barclays contact information