[Resolved] Barclay Credit Card — Barclay Credit Card Priority Circle Offers | |
Hi, Around 3 month back I got a call from the Barclay credit cards department asking about the priority circle, in the confirmation call I asked the person again is there is any kind of charges then they said it's absolutely free of charge.They even told me that unless i used this i will not be charged.They said that they have been sending a document which i have to sign and send it back to the barclay bank...after that there is no written communication to me from barclay credit card till now. All the communication was full of confusion and misselling. In between I have done few shopping and paid the amount. Few days back I got a call from barclay bank ask for the outstanding balance, when I logged the complain they come with the some reason and said that the amount can't be undone. After that when I talked to one of the customer care executive[protected], he has given me 2 numbers ([protected] & [protected]) and asked me to call on one of these 2 numbers immediately to get this amount undo. But when I tried [protected] then "This number is out of service" was coming and when ever i used to call on [protected], every time my call has been rejected from the other end. I also tried to call on hyderabad Customer Care[protected], but even holding the phone for more than 45 minutes, it's always said that "All the Customer care excecutive are busy, please hold the line", i tried for continuously 5 days...but failed to connect to Barclay Damm credit card department. After few days again i got a call from barclay for the payment, i said about my problem for the last 5 days, then they said that we are sorry sir but now we can't do any thing and any cost you have to pay the amount. I feel like I have been trapped. Form last few days I am continuous getting the Automated calls from barclay credit cards department regarding the payment. I am getting around 10 calls on daily basis and 5-10 msgs, (I don't know whether I bought my cell for barclay people use or for me only)... I logged a complaint about this also, they said they are sorry but they can't help it out... Even i am getting calls from few gurgaon number on which person on the other end never speak a single word. I am sure all these numbers belongs to CC of barclay. Those numbers are ([protected], [protected], [protected], [protected]). I alredy registered for Don't call registery even then I am getting the calls. I don't know what should i supposed to do in this matter. But all I say to warn other people please don't go for this priority circle offer. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
My card number is :- 4*** **** ***8 6835
I talked to some customer care executive few times every time they come up with the excuse that they will inform their senior and I will be getting a call ASAP for my concern. but after that no calls from Barclay except the daily routine call from daily collection department. I don't know what should I suppose to do in this aspect. really got fed up with these. can any one help me out in this aspect. Any solution or any suggestion???
I talked to some customer care executive few times every time they come up with the excuse that they will inform their senior and I will be getting a call ASAP for my concern. but after that no calls from Barclay except the daily routine call from daily collection department. I don't know what should I suppose to do in this aspect. really got fed up with these. can any one help me out in this aspect. Any solution or any suggestion???
I completely agree with u Dude.
the same happened with me however i came to know know about the charges before using the card.
even i tried to contact them but its pointless.
therefore iam not paying any amount & wont pay or do business with them anymore.
iam planning to take them to court..
the same happened with me however i came to know know about the charges before using the card.
even i tried to contact them but its pointless.
therefore iam not paying any amount & wont pay or do business with them anymore.
iam planning to take them to court..
Dear Sir,
I want my voucher & bag as per our discussion which as been deducted from my credit card...
Last three month i am waiting for u r reply tell me a confirm date of delivery of my product ASAP…………………..
Thank & Regards
santosh
[protected] /
________________________________________
Subject: Email Refno: [protected]
Date: Mon, 24 Nov 2008 12:52:44 +0530
From: [protected]@barclays.com
To: [protected]@hotmail.com
Dear Mr. Katta,
We refer to your email requesting for cancellation of Barclaycard Priority Circle (BPC) Membership offer.
At the outset, we regret the inconvenience caused to you.
Our records indicate that the vouchers have already been despatched through Express IT by AWB NO [protected] and received by Mr. Pararam on 06 Oct 08 .Hence we are unable to accede your request for the cancellation of BPC offer.
We trust that this clarifies matters and assure you of our best service at all times.
Yours sincerely,
Customer Service Executive
Email Refno: [protected]
From: Service : GRCB India ([protected]@barclays.com)
Sent: 25 November 2008 16:23PM
To: [protected]@hotmail.com
Dear Mr. Katta,
We refer to your e-mail regarding your credit card account.
We regret to note the dissatisfaction expressed in your email.
We would like to inform you that the strolley bag, a gift related to Barclaycard Priority Circle (BPC) membership offer has been dispatched vide AWB #34058 through Sigma courier. We request you to confirm receipt of the same.
Further, we confirm the voucher related to BPC offer has been delivered at your mailing address on 06 October 2008 and was received by Pararam.
For further assistance or clarifications in the matter, please feel free to call us at the Barclaycard Helpline numbers mentioned below.
Yours sincerely,
Customer Service Executive
24 Hour Customer Service Helpline:
Delhi Mobile Operators:[protected], Private Landline Operators & MTNL customer: 95124-
Email Refno: [protected]
From: Service : GRCB India ([protected]@barclays.com)
Sent: 25 November 2008 15:58PM
To: [protected]@hotmail.com
RE: Email Refno: [protected]
From: santosh katta ([protected]@hotmail.com)
Sent: 25 November 2008 19:00PM
To: barclays service ([protected]@barclays.com)
Cc: rbi bomumbai ([protected]@rbi.org.in); rbi helpprd ([protected]@rbi.org.in)
Dear sir,
Please check below detail mobile number also wrong kindly identify with my number
I don’t want any excuses please how many days he take to deliver voucher & travel bag……..
Airwaybill Number:
Reference Number:
Origin:
Booked On:
Shipper:
Consignee Name:
Delivery Branch:
Status:
Delivery Date:
Delivery Time:
Received by:
Relation:
Phone:
Proof of id :
Proof id No.:
________________________________________
Subject: Email Refno: [protected]
Date: Tue, 25 Nov 2008 16:23:36 +0530
From: [protected]@barclays.com
To: [protected]@hotmail.com
Dear Mr. Katta,
We refer to your email requesting for cancellation of Barclaycard Priority Circle (BPC) Membership offer.
At the outset, we regret the inconvenience caused to you.
Our records indicate that the vouchers have already been despatched through Express IT vide AWB NO. [protected] and the same was received by Mr.Pararam on 06 Oct 2008. Hence we are unable to accede your request for the cancellation of BPC offer.
We trust that this clarifies matters and assure you of our best service at all times.
Yours sincerely,
Customer Service Executive
24 Hour Customer Service Helpline:
Delhi Mobile Operators:[protected], Private Landline Operators & MTNL customer:[protected]
Faridabad / Ghaziabad/ Noida / Gurgaon Mobile Operators:[protected], Private Landline Operators & BSNL customer:[protected]
Mumbai Mobile Operators:[protected], Private Landline Operator & MTNL customers: 67242222
Pune / Nasik Mobile Operators:[protected], Private Landline Operators & BSNL customers:[protected]
Rest of India Mobile Operators: (city code[protected] & Private Landline Operators: 60004444 / [protected] from MTNL/BSNL Landline Phones
Email Service ID [protected]@barclays.com...
Dear barclay bank mannager,
I am still not reply from your site please me how much time u take for resolved this issue...
contact me ASAP...
mobile [protected]
wating for yor reply regards Barclay priority circle regarding travel bag & voucher...
I want my voucher & bag as per our discussion which as been deducted from my credit card...
Last three month i am waiting for u r reply tell me a confirm date of delivery of my product ASAP…………………..
Thank & Regards
santosh
[protected] /
________________________________________
Subject: Email Refno: [protected]
Date: Mon, 24 Nov 2008 12:52:44 +0530
From: [protected]@barclays.com
To: [protected]@hotmail.com
Dear Mr. Katta,
We refer to your email requesting for cancellation of Barclaycard Priority Circle (BPC) Membership offer.
At the outset, we regret the inconvenience caused to you.
Our records indicate that the vouchers have already been despatched through Express IT by AWB NO [protected] and received by Mr. Pararam on 06 Oct 08 .Hence we are unable to accede your request for the cancellation of BPC offer.
We trust that this clarifies matters and assure you of our best service at all times.
Yours sincerely,
Customer Service Executive
Email Refno: [protected]
From: Service : GRCB India ([protected]@barclays.com)
Sent: 25 November 2008 16:23PM
To: [protected]@hotmail.com
Dear Mr. Katta,
We refer to your e-mail regarding your credit card account.
We regret to note the dissatisfaction expressed in your email.
We would like to inform you that the strolley bag, a gift related to Barclaycard Priority Circle (BPC) membership offer has been dispatched vide AWB #34058 through Sigma courier. We request you to confirm receipt of the same.
Further, we confirm the voucher related to BPC offer has been delivered at your mailing address on 06 October 2008 and was received by Pararam.
For further assistance or clarifications in the matter, please feel free to call us at the Barclaycard Helpline numbers mentioned below.
Yours sincerely,
Customer Service Executive
24 Hour Customer Service Helpline:
Delhi Mobile Operators:[protected], Private Landline Operators & MTNL customer: 95124-
Email Refno: [protected]
From: Service : GRCB India ([protected]@barclays.com)
Sent: 25 November 2008 15:58PM
To: [protected]@hotmail.com
RE: Email Refno: [protected]
From: santosh katta ([protected]@hotmail.com)
Sent: 25 November 2008 19:00PM
To: barclays service ([protected]@barclays.com)
Cc: rbi bomumbai ([protected]@rbi.org.in); rbi helpprd ([protected]@rbi.org.in)
Dear sir,
Please check below detail mobile number also wrong kindly identify with my number
I don’t want any excuses please how many days he take to deliver voucher & travel bag……..
Airwaybill Number:
Reference Number:
Origin:
Booked On:
Shipper:
Consignee Name:
Delivery Branch:
Status:
Delivery Date:
Delivery Time:
Received by:
Relation:
Phone:
Proof of id :
Proof id No.:
________________________________________
Subject: Email Refno: [protected]
Date: Tue, 25 Nov 2008 16:23:36 +0530
From: [protected]@barclays.com
To: [protected]@hotmail.com
Dear Mr. Katta,
We refer to your email requesting for cancellation of Barclaycard Priority Circle (BPC) Membership offer.
At the outset, we regret the inconvenience caused to you.
Our records indicate that the vouchers have already been despatched through Express IT vide AWB NO. [protected] and the same was received by Mr.Pararam on 06 Oct 2008. Hence we are unable to accede your request for the cancellation of BPC offer.
We trust that this clarifies matters and assure you of our best service at all times.
Yours sincerely,
Customer Service Executive
24 Hour Customer Service Helpline:
Delhi Mobile Operators:[protected], Private Landline Operators & MTNL customer:[protected]
Faridabad / Ghaziabad/ Noida / Gurgaon Mobile Operators:[protected], Private Landline Operators & BSNL customer:[protected]
Mumbai Mobile Operators:[protected], Private Landline Operator & MTNL customers: 67242222
Pune / Nasik Mobile Operators:[protected], Private Landline Operators & BSNL customers:[protected]
Rest of India Mobile Operators: (city code[protected] & Private Landline Operators: 60004444 / [protected] from MTNL/BSNL Landline Phones
Email Service ID [protected]@barclays.com...
Dear barclay bank mannager,
I am still not reply from your site please me how much time u take for resolved this issue...
contact me ASAP...
mobile [protected]
wating for yor reply regards Barclay priority circle regarding travel bag & voucher...
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The same thing has happened with me also. Barclay bank has also charged me Rs 5000 as priority service for which I never agreed.