[Resolved]  Barclay's Credit Card Agent — fraudulent barclays credit card agent

COPY TO BARCLAY'S BANK,

SUBJECT: RECEIPT OF DUBIOUS PHONE CALL AT MY MOBILE PHONE[protected] ON 3RD JUNE; 14:40 P.M VIS-À-VIS PROCESSING OF BARCLAY’S CREDIT CARD FROM AN AGENT/INDIVIDUAL NAMED SWATI 19 DAYS POST DEBACLE OF FRAUDULENT SANCTION OF CREDIT CARD LOAN OF RS. 2.0 LAKHS ON MY ABN-AMRO CREDIT CARD ([protected]) AND DECEITFUL CHANGE OF MY RESIDENTIAL ADDRESS FROM SECOND FLOOR, T-8 GREEN PARK MAIN, NEW DELHI-110016 TO 7/248 GALI JAIN MANDIR, SHAHDARA, DELHI.

This is to bring to your attention that I, Dr. Meghna Baruah, have received a dubious phone call on my mobile phone from a landline MTNL phone no: [protected] at 14:40P.M today the 3rd of June, 2008 from an agent/individual named Swati vis-à-vis processing of a BARCLAY’S CREDIT CARD.
Today (3rd June; 14: 40p.m), I received the phone call from above agent/individual named Swati that my BARCLAY’S CREDIT CARD is being processed in Chennai and that I further need to submit copy of front-back of my ABN AMRO CREDIT CARD for same.

When I accosted her that I had earlier stalled and aborted the processing of BARCLAY’S CREDIT CARD as I was not interested and instead a fraud may have been committed by a colleague in the procurement of a credit card loan on my ABN AMRO CREDIT CARD and issuance of cheque/draft on my name (15th May) and addressed to unknown person Neelam Mathews (known on 17th May through ABN AMRO TELESERVICES AT[protected] and the possibility of the subsequent deceitful change of my residential address, the agent/individual said it was a mistake.
It is correct to assume that this particular agent/individual is working in collusion/nexus with the earlier BARCLAY’S CREDIT CARD agent and other persons (Bank/Courier services) who had initiated the fraudulent process in the first place.

When such profound fraudulent incidents with such malafide intent had occurred betwixt 15-24th may in particular, how can one be in denial and term it a mistake, what’s the further intent of the said shameless and unscrupulous person/persons to persistently persist in their attempt for such an exercise of damage.
FURTHER ENQUIRY FROM MTNL NUMBER: 197 OF DETAILS OF TELEPHONE NO: [protected] OF PHONE USERS; THE FOLLOWING ADDRESS HAS BEEN LINKED TO THE ABOVE PHONE NUMBER:

HOUSE NO: D-5, GROUND FLOOR,
OLD ROHTAK ROAD,
KISHANGANJ,
DELHI.

It would facilitate the ongoing investigation process if concerned authorities followed the deceitful antecedents of the said person/persons residing and working in the above address.

WITH REFERENCE TO EARLIER FIR C-123/SHO/EOW DATED 27TH MAY; 8.40 P.M.
To recapitulate in short the events leading to the fraudulent sanction of loan of Rs. 2.0lakhs on my ABN AMRO credit card and subsequent deceitful change of my residential address from Second Floor, T-8 Green Park Main, New Delhi-110016 to 7/248 Gali Jain Mandir, Shahdara, Delhi, I had apprised you (C-123/SHO/EOW; Received 27th May and 8.40 P.M)) via a copy of E-mail and letter to ABN AMRO, M-6 HAUZ KHAS BRANCH, NEW DELHI in writing dated 27th May, 08 that an agent for BARCLAY’S CREDIT CARD DIVISION had called up in mid-week of May (15th May) that she had mistakenly filled/used my residential address for a client bearing the same name as mine for a CREDIT CARD LOAN and whether she could receive the couriered package at my residential address which was flatly denied by me because this was bunkum and blatant fraud and deception. I had earlier submitted self-attested copies of my PAN CARD AND ABN AMRO CREDIT CARD for processing of a BARCLAY’S CREDIT CARD from the same agent; the process was stalled and aborted by me at a later date.

In the meantime the fraudulent incidents that ensued and as intimated to you and S.H.O Hauz Khas P.S, ABN AMRO bank and directed to Mr. Nikhil (FRAUD SECTION, ABN AMRO BANK) through multiple E-mails and letters in writing and are as follows:

1: Fraudulent and wrongful sanction of credit card loan on ABN AMRO CREDIT CARD on 15th May (APROPOS SMS ALERT and ABN AMRO INVOICE NO: AWB # VO 5880) at 18.09P.M.

2. Fraudulent addressal of the couriered package to unknown person named Neelam Mathews supposingly residing at my residential address at T-8, Green Park Main, New Delhi-110016.

3. Encashment of the cheque/draft on 19th May; information known through Branch Manager, M-6 HAUZ KHAS Branch on 27th May; further details not known.

4. Deceitful change of residential address from T-8 Green Park Main, New Delhi-110016 to 7/248 Gali Jain Mandir, Shahdara on 24th May through ABN AMRO ACTIVE E-MAIL ALERT.

It would facilitate the ongoing investigation process if concerned authorities followed the deceitful antecedents of the said person/persons residing and working in the above address.

Dr. Meghna Baruah,
Second Floor, T-8 Green Park main, New Delhi-110016.
Mobile No:[protected]. Dated: 3rd June.




Copy to: Mr. Nikhil (FRAUD SECTION; ABN AMRO HAUZ KHAS BRANCH, NEW DELHI).
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Aug 14, 2020
Complaint marked as Resolved 
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I hope Barclay's credit card division conducts an internal enquiry into this fraudulent and malafide intent of their said agent/agents so that gullible people are not victims of such deplorable action in the future.
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