[Resolved]  Barclays Credit Card — CHARGES FOR NO MISTAKE FROM MY SIDE

Hi..

I am using the Barclays Credit card from past one year. From last three months they are charging me Cheque bounce, Late payment fees and Taxes for no mistake of mine. As normally I drop the cheque before the due date. As they dont have a local clearing in Bangalore, they should endorse my cheque with HDFC bank and should be sent for clearing to my bank. As they are not endorsing the cheaque properly its getting bounced from my bank. For that they charge me cheque bounce charges 500+tax and they endorse the cheque properly and send it for clearing and cheque wull get cleared. After that they will charge me 500+tax saying late payment fees. Apart from this charges I will 10 to 15 calls everyday from the collection department saying I have not made the payment...
IS THIS IS THE WAY OF DOING BUSINESS.. WHY SHOULD I PAY ALL THESE CHARGES FOR NO MISTAKE FROM MY SIDE...CAN ANYBODY REPLY ON THIS...

Ravi N Gowda
[protected]
Bangalaore
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Aug 14, 2020
Complaint marked as Resolved 
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Barclays Credit Card — Charged me for no mistake of mine

Hi..

I am using the Barclays Credit card from past one year. From last three months they are charging me Cheque bounce, Late payment fees and Taxes for no mistake of mine. As normally I drop the cheque before the due date. As they dont have a local clearing in Bangalore, they should endorse my cheque with HDFC bank and should be sent for clearing to my bank. As they are not endorsing the cheaque properly its getting bounced from ny bank. For that they charge me cheque bounce charges 500+tax and they endorse the cheque properly and send it for clearing and cheque wull get cleared. After that they will charge me 500=tax saying late payment fees. Apart from this charges I will 10 to 15 calls everyday from the collection department saying I have not made the payment...
IS THIS IS THE WAY OF DOING BUSINESS.. WHY SHOULD I PAY ALL THESE CHARGES FOR NO MISTAKE FROM MY SIDE...CAN ANYBODY REPLY ON THIS...

Ravi N Gowda
[protected]
Bangalaore
I am using the Barclays Credit card from past one year. From last three months they are charging me Cheque bounce, Late payment fees and Taxes for no mistake of mine. As normally I drop the cheque before the due date. As they dont received cheque. After that they will charge me 500+tax saying late payment fees. Apart from this charges I will 10 to 15 calls everyday from the collection department saying I have not made the payment...
IS THIS IS THE WAY OF DOING BUSINESS.. WHY SHOULD I PAY ALL THESE CHARGES FOR NO MISTAKE FROM MY SIDE...CAN ANYBODY REPLY ON THIS...
Hi,

It is the exactly same case for me. Same cheque bounce issues when there is sufficient balance in the account and harrassing messages and calls at odd hours. Is there a immediate remedy to this as I am frustrated with Barclays and need immediate help to deal with this.

Regards

TanVeer
Hi..

I am using the Barclays Credit card from past one year. From last three months they are charging me Cheque bounce, Late payment fees and Taxes for no mistake of mine. As normally I drop the cheque before the due date. As they dont have a local clearing in Bangalore, they should endorse my cheque with HDFC bank and should be sent for clearing to my bank. As they are not endorsing the cheaque properly its getting bounced from my bank. For that they charge me cheque bounce charges 500+tax and they endorse the cheque properly and send it for clearing and cheque wull get cleared. After that they will charge me 500+tax saying late payment fees. Apart from this charges I will 10 to 15 calls everyday from the collection department saying I have not made the payment...
IS THIS IS THE WAY OF DOING BUSINESS.. WHY SHOULD I PAY ALL THESE CHARGES FOR NO MISTAKE FROM MY SIDE...CAN ANYBODY REPLY ON THIS...

Ravi N Gowda
[protected]
Bangalaore India
same problem with me too... dont pay any extra ...will pull them to consumer cort
n thyagaraja holding credit card from your bank i dropped icici bank dd amount Rs 130000 26th aug 2008, I receive sms from your bank stating your Card outstanding amount Rs 8336.33? But i paid full amount before due date? dropped into your drop box in Wilson garden? Before dropping i spoke 2 call center officer for pick up dd from my house but they don’t have service its seems, charges please reverse other wise please cancel my card i am not going to use further until charges reverse? Please consider the same do the need full
I am using the Barclays Credit card from past one year. From last month they are charging me Cheque bounce, Late payment fees and Taxes for no mistake of mine. As normally I drop the cheque before the due date. they should endorse my cheque with ICICI bank and should be sent for clearing to my bank. As they are not endorsing the cheaque properly its getting bounced from my bank. For that they charge me cheque bounce charges 500+tax and they endorse the cheque properly and send it for clearing and cheque will get cleared. After that they will charge me 500+tax saying late payment fees. Apart from this charges I will 10 to 15 calls everyday from the collection department saying I have not made the payment...
IS THIS IS THE WAY OF DOING BUSINESS.. WHY SHOULD I PAY ALL THESE CHARGES FOR NO MISTAKE FROM MY SIDE...CAN ANYBODY REPLY ON THIS...
Prashant Rajgor
Place Mumbai
[protected]
I'm using the barclays cerdit card for the past 2 years. The actual amount due as on 1-1-2009 was Rs 20987.81/- and the last transaction i made was on[protected] for Rs 640/- .Thereafter i received a message in my mobile showing the amount due as Rs 29760.85/- . for which the stament has not been received in the month of January .Since i have not made any transaction after[protected] there is no provision to esculate the amount ot an extent of Rs29760.85/- which is irregular. However i have received a message on[protected] at 18.11 hrs from AM BARCLAYS in my mobile stating that " PLEASE IGNORE YOUR MESAAGE PAYMENT DUE DATE . WE REGRET THE ERROR AND WE WILL BE SENDING FOR A REVISED MESSAGE SHORTLY ."
Thereafter i have contacted the customer care Bombay and to my suprise i came to know that i have ande a foreign transfers on 21/[protected] for Rs 8061/- and for Rs 283/- respectively . The above transaction is not made by me and it is purely without my knowledge .when i enquired at Chennai on[protected] it was told that i have spent the money for TOFEL & GRE EXAMINATION which is also bogus .
In the circumstances explained above, i request the customer care (Bombay) to sent the revised statement for Rs 20987.18 /- which is actually due or else i am compelled to approach OMBUDSMAN to establish the same
An early action will be appreciated and revised statement may be sent at the earliest

S FRANCIS XAVIER
[protected]
HYDERABAD
i ismail tambawal holding credit card no [protected]. As i have made a purchase of Rs47160.00my due date was 25/3/09 on 23/3/09.I drop a chq. no 103280 of excellent co op bank in your drop box. but after 5days the chq was not presented in my account so i call your customer service no. They said your chq is lost so pls make a stop payment and issue new chq or give cash on 2/4/09 i made a cash payment receipt no c658185 dt 2/4/09.but again i was getting message on my mobile for payment so i call your customer service no. and i gave them full detail on same day they dabetait in my account on 8/4/09 Next day i got a call that your chq is not lost but it was out dated chq. from due date till 8thApril there was no call regardingmy chq.this is not my folt i made a payment on time.then why should i pay late fee charges and interest.
I request you to pls settle my account. and finesh of this matter.

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