[Resolved]  Barclays Finance — Not processing payments to make customer Defaulter

Address:

Chennai, Tamil Nadu

Barclays deliberate effort to make customer defaulter

I have loan account LC[protected] with Barclays Finance. I took this loan when I was working in Chennai Standard Chartered hence I had and ECS with my salary account. Since I got a opportunity in my home town Tuticorin I shifted. I contacted one of the Branch of Barclays and they said I can send DD or Multi City Cheque for EMI payment. So I continued doing so. The cheque will get cleared after a lot of Delay or may be not at all so that I will have to send fresh cheques. All of sudden after 26 EMIs!! they said I must pay only through ECS and not by cheques. So I got an ECS form signed from my Bank Manager and sent it along with an swap charges cheque. This time they said they need an undated Security Cheque for the full loan amount to activate ECS. I was puzzled hence I approached Chennai DNBS to help me. Upon their intervention they agreed for PDCs for remaining EMIs and no Security cheque. So I sent the PDCS. Again till date the PDCs are not collected. I am totally unaware of the charges they have put. They are deliberately trying make a customer defaulter by holding payment. I am ready to pay the pending EMIs also and clear the loan. All I need is not be penalized with unfair charges.