[Resolved]  Barclays Priority Circle — charges

My name is Sumeet Shah. My Barclay card number is [protected].

One day I received a call explaining me all the benefits of barclay priority circle and I said that I would be interested and gave my card details.

The very next day I called and informed them that I want to see the details first and than if suitable I will go for the membership and pay the maount, for which they agreed. Again after 2 days I called and conveyed the same thing because I feared that they would deduct amount form my account, but they still ocnfimred that they will not deduct any amount.

To my shock after 20 days I received my bill and they had already deducted 5000 + 600 (service tax) from my account.

It has been 3 months now I am asking them to take away all their gifts and reverse my amount. Even I am charged penalty interest for 2 months which is amounting to Rs. 1200.

I am continuously calling barclay card people and priority circle people and aslo sent several letters to them, but both pass the ball in others pocket and no one is ready to help me.

I also requested them to check my 2 & 3 rd telephonic converstaion where i strictly infomred not to deduct any amount if i dont agree with the scheme, but always in vain

I am not making the payment for the past 2 months and they charge interest every month. My card is suspended and i receive as many as 4-6 calls in a day for the due payment.

If this time i am not getting any responce i am sure to take them to the consumer court and will make their life misreable.

I stongly support you. Its very disappoint to hear that, Barclays being such a big company is oprating in India in such a cheap standard. I m too facing such situation. I too would do that.

Dear Sir,

I have posted a complaint against Barclays Bank Priority Circle charge. Hope you have been received a lot of complaints from other customers. Please take some action based on this.

Sreekumar.K
Bangaloree

My name is Shaiju P M .I wish to cancel my barclays priority circle membership.Because when i took that membership Your representative give wrong information to me.They inform me that, will be give 30% discount for each purchase by using my barclays card after taking this membership.But today i contact to barclays priority circle customer care.They info me that, It aviable only selected showrooms.I checked it in net.only kaya skin clinic is listed here.Now i have a plan to purchase one item .It is online purchase(http://tbuy.in).Its purchase value is around 14, 000. why your representative give wrong information to me at the time of taking that membership. my contact no:[protected]

Barclays Bank India — Reversal of pririty circle charges.

Hi,
My name is Vipin Sharma. I was using the paltinum card and my card number is:

XXXX-XXXX-XXXX-4945

In a bill statement generated on November 24, 2008, a charge for Rs 6000+741.60 was added mentioning it as a "BARCLAYCARD PRIORITY CIRCLE FEE". I didn't want that membership. I made the complaint in the regard in the same itself when i recieved the statement. I called at the customer care several times but got no relief.

Seeing the poor behaviour of executives, i stopped payment. Now i am getting 10-12 calls everyday and i have told executives that i am ready to make the payment after the reversal of that amount.

But still it seems that nobody is taking this seriously. I am feeling harrassed by the behaviour of the executives.

Kindly take the immediate action to solve this as soon as possible.
I once again iterates that i'll immediately make the payment, once after getting assurance for reversal.

Regards,
Vipin

Dear Customers,

Greetings from Telebuy...!!!

We have gone through your complaint. We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.
Incase of any escalation please contact me directly in[protected] / [protected].


With Regards.

Ajay Kanagasabapathi,
Manager - Customer Care.
Telebuy.