[Resolved]  Bata — Defective Manufacturing of the Product ..

I purchased a pair of Shoes
the Sole of the Shoe is tearing apart . when i had been to the stores to get it returned .. The Manager of the Stores Mr Pandian started arguing with me Saying thats not a manufacturing defect ..he says its because of heat .!! ?? But heat it s not my problem ..I told him If this is the problem that i find in a months usage what will be the case in the long run ..he says just dont think about the Long run just think of the Past.. So according to him a shoe should be used for a shorter span less than 3 to 4 months which is purhased for more than 1499 rs .. However hes taken the product And lets see wat happens .. If nothing is done acording to my excpectation .. Thats Shows how BATA is ...

joyson
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Aug 14, 2020
Complaint marked as Resolved 
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i am very loyal customer of bata..i have been using this particular brand for the past 30years.About 55days back i bought a pair of bata shoe model no:891-6961.But now the pair of shoe is damaged( the leather have come off from the sole.) Due to my immense trust and faith in the company, i ddint expect this sort of a damage and didnt keep my bill.kindly consider my request..
I purchased the shoe from
BATA MAIN SHOWROOM,
STATUE
M.G.ROAD
TRIVANDRUM
KERALA
sir,

I have purchased the BATA chappal from the VV mohalla branch in Mysore
Model NAME : QONITA MODEL no : 5816962 5 on 20/06/2009 for Rs. 599/-
Bill No :[protected]/1/0030
but with in couple of days the fancy fittings the got broken due to
such an poor usage of material which is not expected from the such an
reputed company.

Now the chappals which are not in a state of wearing and it is looking
very odd to wear due to completely low quality of material used in
manufacturing of the above said chappal. This is already shown to the
above said showroom and sent for the repair of the chappals.

The showroom wants your instruction to change the chappal.

We request you to replace the chappal and instruct the showroom to
replace the item.


Gururaj Deshpande
Mysore

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