[Resolved]  Bata India Limited — Non replacement of Shoe

Address:

Madhya Pradesh

I HAVE PURCHASED A PAIR OF BATA SHOES FROM M/S.BATA INDIA LIMITED MILINDA'S MANOR 2.R.N.T. MARG INDORE ON 29TH NOVEMBER 2012.
I HAVE MADE THE PAYMENT OF RS.999 THROUGH MY CREDIT CARD AND WITHIN TWO AND HALF MONTHS MY SHOES WAS CRACKED.HOWEVER I WENT TO BATA SHOP AND SHOWN THE SHOES AND THEY HAVE PROVIDED ME THIER CUSTOMER CARE NUMBER AND I WAS TOLD THAT I SHOULD DISCUSS THE SAME WITH THEM.
HOWEVER TODAY I HAVE RECEIVED A MAIL FROM BATA INDIA LIMITED IN WHICH THEY HAVE MENTIONED THAT IT WAS NOT THE MANUFACTURER'S FAULT AND IT WAS HAPPENED INCEDENTLY BY ME ONLY AND THEY WERE NOT READY TO REPLACE THE SHOES.

SIR PLEASE HELP ME IN THIS MATTER.
REGARDS.
AMRISH GUPTA
INDORE
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