[Resolved] Bata India Ltd — Manufacturing Defect not replacing that shoe | |||
Dear All I have purchased All season Shoe from Bata Show room onne month back & its Sole has detached from upper part on one side. The interior flap has come out that is not sticking properly & now after week they are saying it is not possible to repair we will do stitching . I donot know they will go to outsider Cobbler do mending of show & will say that it has been done at factory. Why they are not replacing the shoe if it is not repairable & cheating Customers as we are paying high in order to get good quality & service But Alas Shame on Bata India Ltd Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Res sir,
I am juned from miraj. I am also x employer of bata co.
Sir at 21-07-10 I was there in hubli for shopping in your station road bata shop.Company was approve 80%disc. on many articles but manager was not giving full 80% .He give upto 60% He is CHEATING WITH CUSTOMER AS WELL AS WITH COMPANY.He is very bad man, his name is VENKATESH also his nature is not good with customers.
so my kind request to u take hard action on it plzzzzzz
Otherwise bata will loose its standard.
YOURS FAITHFULLY
JUNED
I am juned from miraj. I am also x employer of bata co.
Sir at 21-07-10 I was there in hubli for shopping in your station road bata shop.Company was approve 80%disc. on many articles but manager was not giving full 80% .He give upto 60% He is CHEATING WITH CUSTOMER AS WELL AS WITH COMPANY.He is very bad man, his name is VENKATESH also his nature is not good with customers.
so my kind request to u take hard action on it plzzzzzz
Otherwise bata will loose its standard.
YOURS FAITHFULLY
JUNED
Ref No.20103075 Bata
Dear Sir,
I logde a complaint regardig poor qualitiy Power Bata shoe.After tha I receive this mail from Customer Services.
Dear Mr. Singh,
As per the information provided by you and the feedback taken from the store as a special case we extend to you a 100% replacement for the pair shoes being held by you. Please note the following with respect to the replacement
1. If the same pair (article number / model) and size is available at the store we will provide you with the same pair at 100% of the cost
2. If the same pair (article/model) is not available in the store (due to non availability of same model, size, color etc) you can avail the replacement (in this case also you will have to submit the damaged shoe to us) in value terms. It means that whatever value of the shoe was paid by you we will adjust 100% of the same value against your next purchase from the store.
3. Please note that there is no cash refund.
4. Damaged pair have to be submitted to Bata for replacement - mandatory
5. THE ABOVE APPROVAL FOR 100% REPLACEMENT IS VALID TILL 31th July 2010.
We would request if you could visit our BATA SHOE STORE at Rani Bagh, New Delhi and get in touch with the Store Manager Mr.Batra for the needful.
Kindly carry that shoe submission slip of pitampura store with you.
We would request you to please carry a printout of this mail & cash memo along with your shoes on any of the weekdays (Except Saturday & Sunday ) before Evening till 30th July 2010.
Regards
Customer Service Department
Bata India Ltd.
After that as per your instruction, When I visit the Respected Bata Store Rani Bagh (with print out of your mail and Shoe purchase and Submission slip). The Store Manager Mr. Naveen Batra told me I have not received any mail from Customer Services regarding your Bata Power Shoes 100% claim.So how can I provide your shoes claim.
So plz mail Mr Naveen Batra (Store Manager of Bata Shoe Store) as soon as possible because, according to you my claim validity is on 30th july 2010.
His name and address:-
Bata Shoe Store
1256-A, Rani Bagh Market, New Delhi-110034
Contact Person Name:- Mr. Naveen Batra
Tel.:[protected]
Cell:- [protected]
E-Mail:- navin.[protected]@yahoo.co.in
So Plz tell me in that situation what I did...
Thanks & Regards,
Dipak Singh
#[protected]
Dear Sir,
I logde a complaint regardig poor qualitiy Power Bata shoe.After tha I receive this mail from Customer Services.
Dear Mr. Singh,
As per the information provided by you and the feedback taken from the store as a special case we extend to you a 100% replacement for the pair shoes being held by you. Please note the following with respect to the replacement
1. If the same pair (article number / model) and size is available at the store we will provide you with the same pair at 100% of the cost
2. If the same pair (article/model) is not available in the store (due to non availability of same model, size, color etc) you can avail the replacement (in this case also you will have to submit the damaged shoe to us) in value terms. It means that whatever value of the shoe was paid by you we will adjust 100% of the same value against your next purchase from the store.
3. Please note that there is no cash refund.
4. Damaged pair have to be submitted to Bata for replacement - mandatory
5. THE ABOVE APPROVAL FOR 100% REPLACEMENT IS VALID TILL 31th July 2010.
We would request if you could visit our BATA SHOE STORE at Rani Bagh, New Delhi and get in touch with the Store Manager Mr.Batra for the needful.
Kindly carry that shoe submission slip of pitampura store with you.
We would request you to please carry a printout of this mail & cash memo along with your shoes on any of the weekdays (Except Saturday & Sunday ) before Evening till 30th July 2010.
Regards
Customer Service Department
Bata India Ltd.
After that as per your instruction, When I visit the Respected Bata Store Rani Bagh (with print out of your mail and Shoe purchase and Submission slip). The Store Manager Mr. Naveen Batra told me I have not received any mail from Customer Services regarding your Bata Power Shoes 100% claim.So how can I provide your shoes claim.
So plz mail Mr Naveen Batra (Store Manager of Bata Shoe Store) as soon as possible because, according to you my claim validity is on 30th july 2010.
His name and address:-
Bata Shoe Store
1256-A, Rani Bagh Market, New Delhi-110034
Contact Person Name:- Mr. Naveen Batra
Tel.:[protected]
Cell:- [protected]
E-Mail:- navin.[protected]@yahoo.co.in
So Plz tell me in that situation what I did...
Thanks & Regards,
Dipak Singh
#[protected]
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bata india ltd.hubli — not giving full discount
Res, sirI am juned from miraj .i was gone for shopping in bata shoes house in station road hubli.at 21-07-10.
In that shop company approve 80% discount for the shoes but manager not giving 80% discount he was giving up to 60%.that is too bad and his behavior is too bad with the customer.
so plzzzzzzzz sir take action on this shops manager.
yours faithfully
Mohammad juned.