[Resolved]  Bata Shoes — lost the purchase invoice, can i still complaint

Dear sir,
I had bought shoes from bata and within 10 days of very little use they broke.
as nobody will i also have not kept the bill and i had purchased these from other city then the one i live in. now the dealer in my city tells me that he has not sold so he is not going to repair or replace them. is he not the agent for bata in our city who shall take the responsibility of either repairing or replacing them. what is the legal aspect of it?
thank you
regards
aditi