[Resolved] Berger Paints — defective quality of paints | |
Despite telephonic talks with Berger officials to solve the problem, the case is still not undertaken at all and assurance to solve the same is probably of no means by the Berger Paints Company. The contents which I sent to Berger paints earlier are as follows: "I have painted my house with Berger weathercoat and Luxol silk for exteriorand interior recently. The work is still on. To my utter surprise I have bought three times No. 336 for the above color but all colours are different though the colours were mixed by the computer. I am perplexed and my house looks unusual & bizarre with these nonconforming colours." Please look into the matter immediately and resolve the problem." The company did not even thought to reply. I had sent several mails but till date "almost six months gone) , no reply from the company!!!! Can any one suggest what to do?? M K Verma Ahilya Ram Krishna Kuti Moh Karamganj, Post Laheriasarai Dist: Darbhanga, Bihar-846001 phone [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 33 2229 9724
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Berger House, 129 Park Street, Kolkata, West Bengal, India - 700017
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Thank you for contacting Berger Paints.
Please accept our sincere apologies for the inconvenience you have experienced. Your issue/problem would be escalated to the concerned person in Berger. We would look deep into the matter to rectify what went wrong and ensure it does not repeat itself.
We will be connecting with you shortly to further discuss on how we can make things right. In case of any further clarifications, please contact us on our toll free number Ph: +[protected] / 2229 6005 / 06 / 16 or email us at [protected]@bergerindia.com.
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Yours Sincerely,
Berger Paints