[Resolved]  Best 385 — Complaint of BUS 385

Address:

Mumbai City, Maharashtra

It is to bring to your notice that the 385 Bus are never on time. Normally it is in intervals of 15mins but we have to stand at the bus stop for almost 60-80 mins for the bus. I take the bus from Glass Factory to Doordarshan everday.

Take the example of yesterday incident where we were standing at doordarshan bustop from 0550pm to 0715pm and there was not a single 385 bus which had come during this time. We have to take cab from doordarshan to Khodadad Circle so that we can get other bus options.

Also please note that there is no frequency of 385 buses from 0845am to 0940am we have to stand everyday at the stop. Even it has happened that after such a long wait the bus driver didn't halt at the Glass Factory stop and he stopped the bus few distance away so that the passengers can get down.

Is this the way the public transport department are giving the services to the passengers. Request you to kindly look into this matter as the conductor of the buses have informed us that other bus conductors and drivers do timepass at the bus depot. This I have observed at Dr Kurne Chowk (opp to Siemens-Worli), Where I have left the office at 0630pm and i saw 385 bus standing at the Depot so I thought i will get this bus but I was standing at the stop opposite to Mahindra from 0630pm and 0730pm and when I checked at depot department they said that they take a 1 hr break.

Taking break is not bad it is required for every human, but it should be for limited minutes.

Hope this is considered and action taken for the same.

Ms D'Cruz