[Resolved]  Best Bus (Navi Mumbai) — Rude behaviour by Collector

My name is Madan, i taken a bus no 8306, route No 513, from Vashi to Electricity board(conductor charged me Rs.6), while i am getting down at electricity board, i was checked by the ticket collector Name B P Sawanth(BC-196661).He said to me that you are over travelled and collected a fine of Rs 66(Chalan no 3123).Travell date:1.3.2009 time :10:00 PM

My question is how i am responsible for this?what ever conductor has issued the ticket i have taken it.

Mr B P Sawanth(BC-196661) is saying that its you fault and he had abused me and talked in racist manner.

Please take corrective action aginst the conductor and B P Sawant; whoever is responsible.
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Aug 14, 2020
Complaint marked as Resolved 
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Respected Managment,
This is to inform you that yesterday night i was travelling in bus no 266, as i wanted to go to MILLAT NAGAR lokhandwala andheri west, i have confirmed with the COLLECTOR that i want to go to millat nagar he said millat nagar bus is closed ( BUS NO 242 ), so i can travell in bus no 266 it will cost me Rs 5/- and if i want to go to millat nagar i have to pay Rs 3/- extra which i paid, but they told me to get down from the bus so far away from millat nagar, and the conductor was too rude, and took me to OSHIWARA DEPOT where i lodge a complaint, but the situation and the behaviour of all the B.E.S.T staff was so cheap and careless, it was so disaponting to see the reputeded bus service of the mumbai like B.E.S.T maintains the organisation which is not at all organized, the time was 1:00 am dated 29/05/2009 location OSHIWARA DEPOT, bus ticket no[protected] actual ticket Rs 5/[protected] extra amount paid Rs 3/-), i was not informed that they will drop me down before my destination at ANDHERI BUS DEPOT,

The most disapoiting point was the conductor was leaving from his duty and he was laughing on the system runs by the blind government may be i was knowing that the nothing will happend or no one can do anytihng to him as may be he was belongs to any perticular UNION,

This is an hummble request to you that kindly take some necessory steps to provide us SAFE JERNEY as its your moto BEST JERNEY SAFE JERNEY, we get safly of of body but we are unsafe financialy with the B.E.S.T,

Kindly look in to the matter so we can say proudly that we are travelling in B.E.S.T buses,

best should divert bus no 510 ltd through lbs to vashi depot
its always impossible to get in the bus no 522, 512, 523 as these buses always come packed
the bus no 510 ltd always goes empty and the frequency of buses from vashi to ghatkopar is every 5 min
so the new route followed can be :
barve nagar - ghatkopar stn - shreyas cinema - vikhroli depot - gandhi nagar - bhandup stn [w] - bhandup sonapur - nahur railway station - airoli - rabade - ghansoli -mahape naka - mbp - koparkhairne - vashi depot
so please do the needful
I have a terrible experience today moring while commuting to office.I was travelling in a state transport bus ah02 5768 from Panvel to Thane.While the bus reaced Sanpada a local boy was standing near my seat in 2nd row.Seeing two ladies who were going to get down i asked him to move inside rathher than pushing me though very common scene.He was rather abusive and I was shocked in the way he spoke ill off starting of my mothers name.He was challenging me in Marathi and myself being non maharashtrian spoke in Hindi though not fluent charged him too.I never could imagine next.He was hitting me and two othe fellow passenger kicked and hitted me.The conductor was also abusing me since I wasnt speaking in marathi they were all wild.I that moment I pleaded a Marathi lady of my mothers age and she saved me.I would got have killed.Later that boy got down and tears were rooling down my cheeks.No one consoled me.The conductor was not at all bothered when I told him why you didnt stop the public.He charged me rather telling we get up to fight.Such is the society of Navi Mumbai today.Maharashtrian ego will ruin this elite name.We need people at borders and services rather than showing cowardice acts at local bus to outsiders.I wish to leave this country there is too much racism.Raj thakery and people like him are the real terrorists of Mumbai I suppose
i was traveling from bhandup pumping station to nocil...at the time of boarding into the bus(513/512 i forgot actually, i think its from mulund to vahsi depot) i just used the front door since the bus stopped before the stop as 2 more buses are in front, but the driver asked me to get down rudely.for ur information the bus was not crowded.

The reason i used the front door is bcoz, the drivers dont stop the bus again at the stop, by the time you go to the back door they just simply dont care & dont stop.

For information the stupid driver(batch no- 28569) who stopped me was trying to teach me the bloody rules but the driver was listening music with headphone while driving.

if anybody wants the snaps of drivers listening music with headphone while driving...i will post also...

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