Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

best Electricity — high bill

Dear.............. sir
me vinod babusha sadafule room no 175/4 shiv shakti nagar, opp, dr, naik basweshawr marg, mumbai-17
geli 50 varshe amhi mumbai la raha to ahe babausha basling sadafule ya navavar bill ahe magil 13 vasha purvi amhala 26000 chya var bill best ni patahvale hote amchya ghari kahi electronics chya vastu nastana amhala tevdhe bill ale hote punha punha Complaint karun sudha bill kahi kami kele nahi ulat amhala tevedc bill bharave lagel ase sagun amhche metar kapun nehle tehava pasun ahamcya gharat light nahi ahe tari me ata kahi rakam baharnyas tyar ahe maje ardhe bill mahaf karave ase me namud karat ahe kurpaya maji dakashta ghavi

kalave apala vishavsu
vinod b. sadafule

BEST transport — rude behaviour of bus conductor

sir,
this is to bring to your notice the rude behavior of your staff. just as the bus left borivli station stop, when i tried to board it the conductor tried to push me off. when i resented still he pushed me with the bus in motion. is this what is expected from your personnel.
he even abused me with bad words & the behavior was objectionable.
is this what is taught in the training o[censored]r staff.
i m also a govt servant working at Thane Civil Hospital & this pushing a commuter off the bus is grossly unacceptable
I am giving you the details of the conductor & hope action will be taken.
Batch No. : 16314
Bus route : 229
Bus no : MH 01 L 8939
Date & time : 08/06/2010 at 7.25pm

Respected Sir,
This letter is to inform you that the bus drivers which you are appointed for the public service are not taking care of the public as well as other vehicles. They are driving there buses as there own wish. They are not thinking any thing while they are driving the buses in rush areas. When ever they have more time limit to report the depot they are driving very slowly & when ever they don’t have the time then driving like Airplane & that time not looking which vehicles are coming from there Left / Right side, they are just putting there legs on accelerator.
They should drive from the left side of road when ever Bust Stop comes near by, but they do not bother to keep that distance.

The incidents happen on 18.04.2010 (Sunday) on time of 7.38 pm at Andheri sahar Road at Shri Chatrapati Shivaji Chawk. I Dilip Dhotre driving a bike behind your best bus no- 340 (Aslfa) at the same bus stop. First off all the driver stoped his bus in the middle of the road at the bus stop.
There was sufficient space to drive bike at right side of the bus, I just entered the lane of that & suddenly the bus driver took a turn right side very speedily towards the divider of the road, I stop bike with both brakes & shocked that how he drives the bus?
After that I said the driver that ‘Kaka jhara bhagun chalva’ the old person (Driver) roughly replied me that “rasta kai tujya bapachi ahe, left ne chalav.na”.
Then I stoped the bus & told him to come out for explanation but he did not come out & used abused words from inside the bus only. He stoped his bus again in the middle of the road, when I & some people shouted him to take the bus at side of the road then he took the bus at side.
I had called at 100 for Police but did not connect. Luckily the Police persons are found there only, because they are came there for there another complaint. Hence they came to us & asked us about the incident, even the police man asking question to driver he answered roughly to him.
I had decided to complaint against him, and then the driver cleverly said that the stopping (30 mins) charge will apply on this guy, in that case I showed the timing of dialing no of police & asked the public which are gathered there to police persons for witness of time which was hardly took 15-20mins.
After that Police man noted the bus no, batch no, rout no of the bus driver & when police man asked for the contact number to driver & conductor they denied to give the numbers.
Driver Name: - Dnynaeshwar Dhotre. Batch No- 82222, Bus no- 8295, Rout no- 340 (Aslfa – Ghatkopar).

I had submitted all the details & contact numbers to police.
I had logged a complaint against the Bus Driver at Vile Parle Police station. NC no - 802/10 of Rash Driving. .
For your information there are no damages to me or my vehicle.

This step was taken by me because of so many peoples are facing the same issue but no one takes seriously due to daily works.
Those only come in pictures which are got accident only.


You (BEST) should take the serious action against these types of Drivers who are not responsible. Because this incident was just failed for seconds either I would have been lots of damages.
To prevent these types of accidents we have to take some action other wise I will be go for further actions.

Municipal Bus driver in Mumbai — Rash driving

My husband and myself were travelling towards our office in Powai. Near IIT signal junction road, this muncipal corporation bus driver tried to overtake us and brushed by our car and hit the side light. My husband stopped the car and asked him why did he drive this way and who is responsible for the damage. To this he came down of the bus and started abusing and hitting my husband. 4 to 5 more people came down from the bus and supported him. at the next signal we stopped and told the traffic cop about the incident. The traffic cop tried stopping the bus but he ran away. Then we filed a complaint against him at Powai police station. I want strict action to be taken against this man.

Respected Sir/Madam,
This complain is to draw your attention towards rash driving by one of your best driver.. I am also attaching the photo of the bus number which I took after the incident.

Me and Friend were on a Activa riding on the right side near manish market as there are multiple bus stops to the left.. Still a best bus came very much closer and then he honked and abused us to get aside.. He was close to hitting us. And after he took a stop he again came behind us and abused us to get aside..
We didn't bother to argue with that brainless driver and instead I took a photo of the number plate..
The incident happened at 9:30 pm on 31st July 2021, near manish market..
Kindly resolve this issue as the driving was too dangerous and the way your driver responded was quite offensive.

BEST Transport Undertaking — Excess Fare Charged from Mira Bhayandar Municipal Corporation bus stop to Royal College by 710 Ltd. bus on February 24, 2010.

Dear Sir,
I and my daughter were travelling from Mira Bhayandar Municipal Corporation Bus Stop to Royal College by 710 Ltd. bus at 0930 hrs on February 24, 2010. The conductor on board charged Rs. 8/- (instead of Rs. 6/-). Inspite of telling him that the rate is Rs. 6/-, he did not budge. I have already filed the complaint on February 25, 2010 at Anushakti Nagar Bus Depot with relevant ticket attached. Kindly look into the matter.
Thank you and with best regards
Donald

The complain is about not giving change back. I took best bus no. 708 (Dindoshi agar) at 8.42 am from golden nest to novelty bus. I gave bus conductor rs. 10 . and the ticket was for rs. 6 .He gave me ticket no.[protected] . he asked me for 1 rupee change which i was not having. he told me that wait for change to come, then i will give you your 4 rs. i agreed. but to my surprise i saw that he was giving change to other passengers infront of me. I remain calm . but then his bag was filled with coins and when i asked him to give me my change back, he beacame rude to me and said meri marji mujhe jab chuta dena hoga duga koi me umhara gulam nahi hu. iasked him politely that why you are not giving me change when you are giving change to all other passengers. he said meri marji and tum apni bak bak band karo samjhi na. ab to me tumhe chuta duga hi nahi jo karna hai karlo. and he went forward issuing tickets to other. No one helped me. and i didnt get that time to note his batch no. all i have now is ticket as proof and nothing. This issue i am submiiting here so that some one can help me to teach this guy a lesson. the question is not of 4 rs. i will think i have give it to beggar. but question is of behaviour of a best bus employess, this is very common case. i think this conductors loots every 10 to 20 passengers per day and filled their own pockets.

BEST Bus — NOT halt at bus stop

I was wait for BEST(mumbai) bus no 306 .bus came after 1hr they not halt at bus stop(Hindustan) then after 20 minutes second bus came 306 bus i picked that bus then that bus not halt next stop (paper mil) direct halt at vikhroli station .
so i request to u take action
BUS NO:MH-01 LA6815
Conductor NO:81372
Time:11.35(Hindustan)
5551

Good Evening Sir...
my name is nithyanandan.A
i have etisalat internet connection...
my account number is;[protected]
user name is ; nithya26
today 10:20pm, i have paid my account balance, so i went to DEIRA LULU shopping centre, my account balance is AED 261.00, i have insert the amount of AED 200, the machine is 59,
the machine received the amount.
But the machine not working properly,
so i request you, please check the machine, and take the amount of AED 200 and, please enter to my account...
thank you sir...