[Resolved]  Bharat Gas — Shweta gas Agency-pathetic service

Shweta gas agency in Jaripatka Nagpur gives a pathetic service.Following are the hurdles faced by the consumers:
1) telephone line [protected] always engage.It takes sometimes the entire day trying to connect, but could not get connected.

2)15 days criteria for next booking.i.e. one cannot book next cylinder before 15 days of receipt of the fresh cylinder.

3)Delivery takes 8 to 10 days after booking that too after telephonic followup.It never comes to you by default .

Strict penal action needs to be taken to ensure customer satisfaction.Every agency should be evaluated on monthly basis.Check must to stop black marketing which is very common and vital reason for delay in service to genuine consumers.Bharat gas management should definitely give a thought to it sooner than later.