Bharat Petroleum [BPCL] Complaints & Reviews

Sir i have appling for new gas connection.But my nearest bharat gas agency (Vishnu jyoti gas agency Brij Vihar, Sahibabad Ghagiabad) insisting me for gas stove and i didn't want to take it. They are charging 2792/- for one cylender, rubber pipe,regulator& gas stove. Sir please help me.

Yes, though the bharatgas website claims it is not mandatory, the distributor demands or keep delay or even refuses to listen.

My mother (senior citizen) forced to go to their shop 2 times for nothing and the person-incharge not even bother to listen when he came to know my mother wanted to say she already have the stove, but wanted to offer to buy something else...

Will the concern authority address this issue?

dear sir


when I had to purchase gas of bharat, I had to taken more items which I don't want.like cooking oil &refined oil addition to these items are very costly there.so I would like to tell that such complusory purchasing item should be avioded.I WANT YOUR APPLY

access http://www.ebharatgas.com and give a complaint to customer relation centre. Also register your feedback in the site.

Bharat Gas — dealer not responding

your dealer,Rathi gas,faridabad-sector-37 is not responding properly and sometimes does not even attend phone.aslo gas cylinder delivered has 7-8 kg's of gas less.
he insists that we can't take more than one cylinder per connection even if we get two cylinders so we have to get gas refilled from black maket.i suspect he is black marketing the cylinder that comes for consumers.you need to chk it as lot of people are facing problems.
regards
deepak razdan

Bharat Gas — Paying full for poor service

Dear sir/madam,

Last month I have applied for Bharat Gas Agency, also I have your confirmation reciept,

But i wanted to know that what happened to my application it is in process or it has been rejected, if it has been rejected then on which basis it has been rejected?,

Pls let me know on the same email id,

Thank you,

I AM A CONSUMER OF KAIN GAS AGENCY IN GOVIND PURI KALKAJI,NEW DELHI-19.THIS AGECY IS EK NUMBER KI (MADARCH_D) HAI. TIME SE CYLINDER NAHI DETI HAI. AUR JAB BHI BOOK KARAO TO KEHTI HAI KI ABHI SHORTAGE CHAL RAHI HAI.

PLZ SIR HELP US ;

THANKS

UR ALL CONSUMER OF GOVIND PURI

Dear Sir/Madam,
The bharat gas claims to deliver the gas-cylinder to its consumer within 24 hours of booking.
here,we had booked our cylinder for home-delivery on 05/01/2008 at 9.0 a.m. but we have not received the delivery to till date. yeasterday day night our cylinder have been empty . we have no another fill cylinder.
Second thing the agency telephone no. generally not responding to customer and mobile phone always switched off.
My first request is kindly call any of these phone number to book a gas[protected] /[protected]
Agent Saubhagya Gas Agency. After 2 or three hours countiniuos call then they receive phone call.
If you try for three days you will really understand how many consumer like me facing problem to book a gas.
Speak or make some query to them you will find how they react or answer.
Any request just tell you will complaint to higher authority, you will find good answer. Pls try all this as a customer and you will really find what response a customer get with your agent.
Come and visit at the agents place wait as a common man for one hour
you will come to know many more things
I saw phone calls are ringing and without any attention the staff chatting over phone.

So, Kidndly give the instruction to your agent treat the best and please give the order for immedaite delivery of my gas.


With Best regards,

Sunil Kumar Khanduri
Consumer no. 6584
25B, Pocket - B7
Mayur Vihar Phase - III
Delhi-96
phone no. - [protected]/[protected]

We didn't get last months Gas, even after due booking, just because we happened to be elsewhere and the door was locked when the delivery van came, abot the arrival of which there is no definite reason or rhyme.

Bharat Gas — NO SERVICE

Helo Sir,
As i sent few complaints YOU are not responded.
As i mentioned in my previous in our area we are not receiving even after 15 days of booking. And even I received vauge responses from the agent and the other boys working in your Bharat gas agency.
Its very unfortunate to be the situation like this and please its my final request to you that change the agent in my area to avoide further consequnses.
And I am ready to take the agency in my area.

Regards,
Manjunatha.
Ph: [protected],[protected]

Dear Sir/Ma'am,

I have a similar complain that the bharat gas claims to deliver the gas-cylinder to its consumer within 24 hours of booking, while, we had booked our cylinder on 01/01/2008 which we have not received till date. We have no another fill cylinder. Also, the agency generally doesnt responds to customer. The agent is Saubhagya Gas Agency. I think that many consumers like me are facing problem to book a gas. Request you to take necessary action as soon as possible.

With Best regards,

PRK Nair
Consumer no. 19348
Booking No. 149
172 C, Pocket - A3
Mayur Vihar Phase - III
Delhi-96

EVEN IN EMERGENCY NO ONE IS PICKING UP THE PHONE

sir,

i could like to know how long shuld i wait for a new connection in vasai. i live in vasai.and this area the new connection have been stop since 1 and half months now.and how long will it take to... etc

I face lot of problem to get a full commerical gas for our company M/s Suraj Diamonds And Jewellery Ltd. Csez, Kakkanad Cochin -37. We have to call a number of time and wait for a week to get a full cyclinder. Its very bad level of service. I herby request the Gas agency M/s Pooja Gas to supply the gas in proper time period.

Dear Sir/Madam,
I have been requested for the new connection in SHANTI GAS AGENCY, Gurgaon (a Bharat Gas agency), they promised me, once inspection done then the very next day Regulator and cylinder will deliver to you, but after the inspection it didn’t, when I inquired, got the information new connections has been terminated for some time. After that all of these kind of stuff on news, but media announced the new connection or open by an order. But till date I didn’t get it. Now when ever I inquired, got the prerecorded message “confirm after 3-4 days”. Please advice where I will get the connection.
I am just shifted to Gurgaon and have no Gas.
My neighbor’s helping me but how long they can support me?

Here M/S Tejas Gas Dealer of Bharat Gas Jalna (MH)-431203
takes every refill booking 10 rs extra as small hairoil, Soap, Agarbatti etc FMCG sales product and ask to consumers of Bharat Gas that by forcely u will buy this product then we will book your gas either we will not give u gas.
Although i m ready to pay money in change 336 rs but he refused to give gas and computer generated reciept teared and cut entry in Pass Book of Gas dated 19/6/2008.

so from this complain take strict action on this delaer and ask to not selling general store goods with bharat gas cylinders.

regds,
Shivkant Shukla
Jalna consumer no.6725678

Bharat Gas — Response

Dear Team

This is Inform that I had booked the Cylinder on 13th of July 2008 when I booked they said that this will be delivered with in 3 days of the booking. But after days when I called the Madam Enterprises I spoken one female Name Pooja this really a non sense type of Responses got from this Female as she is giving the gas on free of cost and bring from her home and again I tried to call the Manage of the This Enterprises the No which is given is not Reachable and again to call the Main Office in Bangalore that is M G road Office the Both No is just ringing no body in the office took the phone

This is way to respond to Customer Quires I Request to Top Officials to take the Necessary actions from this (IF THEY HAVE THE POWER IN THEIR HAND) and really they want service the Customers

dear sir/madam,
I book the gas in 21/07/08, still our gas is Undelivered.
our consumer no.18755
shreeraksha gas agency
please consider my complaint.

Sir,
I have to say that we are custumer of "Bharat gas agencies, lajpat nagar, Moradabad-244001" & our consumer No.19470.we have not get gas in a time. we have reminding him many times after booking that please delivered us gas but we can not get. we have not get gas which is booking on[protected] till yet after that we reminding seven times but there is no result.the employee said that we send today or tomorrow but there is no sending.
we have get last gas on[protected] . our area suplier "Mr WASEEM" blaking gas openly, we inform to agency about it but the distributer do not take any action about this matter because they are also involve in gas blaking.
so, I request you to take a serious action against "Bristo Gas Agency, Lajpat Nagar, Moradabad-244001 ".
I regard to you.
THANKING YOU.

Your's faithfully
ALTAF HUSAIN
Ph:[protected]
Mob:[protected]
Date:[protected]

Dear Sir/madam,
Iam A consumer bearing code no 13159 booked my gas last 15days back.But there is no response .Nobody is attending the phone also .Difficultly I got the Mobile number of the dealer, but Mr.Dealer is also givinging me the haresh answer.Please do the needful.
Regards,
Kishor Chandra Das,
71/Tiljala road, Kolkata
M-[protected]

Low Flame Gas agency — GAs not delivered after booking

My consumer number is K13792 and i have booked my gas on 5th september but till date ...12th Sept my gas is not delivered to my address

Bharat Gas — Poor Gas service

Hi,

We are using the Gas Connection since from 1985 with two Nos of Cylinders with Sree Venteswara Ageny in Vellore Dist.

Since there Office Nos are Not Engage while we call is Going ON On On On On nobody is picking we go ask directly means they are receiving only but iam seeing that Phones ring is ringing only in front of all Customers, and also they shouting the CUstomers no proper response and Respect from YOUR Agency.

Today We faced one problem that We fixed the new Cylinder but it is Leaking we Keep on trying the Agency for 2 hrs they are Picking the Call
What we have to do better to have Another Company gas or ur changing the Agency? i want Reply but it should helpful for all the Customers

Ur Agency Nos[protected], 4300057, 2225135 u pls try it and tell ur comments.

Bharat Gas — Poor Complaint response

Dear Sir,

I have lodged complaint on 21st Septemebr 2008 my ticket no is "V[protected]". Your officer visited on 23rd Septemeber at my place & I had furnished all the details to him. But till today I have not recieved any reply or solution on the same from your side.

You are kindly requested to look into the matter & reply as soon as possible.

Regards,
Sandeep Ramchandani

Now Good News for Bharat Gas Users

Now Bharat Gas was started Hose Making for domestic LPG gas, and marketing also, you have to appreciate and purchase by force otherwise they are disconnect you cylinder, this is for our safety if you want to cook well and pay 250 or 300 rupees.

For that they are sending Inspectors, who are not an engineer, they don’t know what is hose and its parameters? But still they are sealing and inspecting, policy is they are targeted to Housewife and always visits on afternoon duration. So be aware and ready for force deal.

In my House we are using ISI mark Gas pipe, and the Bharat gas representative says this pipe is not valid,
Local dealers are not ready to disclose his name and not ready to cooperate with you, kindly let me what action I have to take.

Please send me answer if you have any altornat.

My Action:

I given in return; that we are using ISI mark tube and in future when we required or need to change we are going for your recomendation, till the time we are taking all the responciblity on our self, .

North End gas center,Barasat,24 pgs(n),wb. — delay in gas delivery

my consumer no. is 13357 and booked gas on 22nd.sep, 08.but till today12th.oct.08 i didn't get my cylynder.This thing happen in every alternate month.please take necessary steps to resolve this issue and let me know.thanks.

Iam a consumer of your distributor Prakash Home Appliance, 1-20, Aman Basers, Peezadiguda, Uppal, Hyd. Andhra Pradesh.My consumar nor is 50771.I have booked for a cylinder on[protected], to replace my emty cylinder.The booking nor is 2241 even after 21 days cylinder has not been supplied to me after remainding them in numerable phone calls Their inordinate delay in supplaing cooking gas makes yours company to a bad name the pablic . please send necessury instructions to your above dealer immdiatly to supply the cooking gas cylinder to all consumers in time . If not change the distributorship to the effective new agency those who are dealing with cooking gas . Please treat this as most urgent and take effective steps immediatly.
thanking you
yours faithfully
K.Vanaja
H:No.3-6-56/1,
Indhira nagar,
Ramantha pur,
Hyderabad-500013.
Andhra Pradesh.

DEAR SIR/MADAM

Iam a consumer of your distributor Prakash Home Appliance, 1-20, Aman Basers, Peerzadiguda, Uppal, Hyd. Andhra Pradesh.My consumar nor is 50771.I have booked for a cylinder on[protected], to replace my emty cylinder.The booking nor is 2241 even after 21 days cylinder has not been supplied to me after remainding them in numerable phone calls Their inordinate delay in supplaing cooking gas makes yours company to a bad name the pablic . please send necessury instructions to your above dealer immdiatly to supply the cooking gas cylinder to all consumers in time . If not change the distributorship to the effective new agency those who are dealing with cooking gas . Please treat this as most urgent and take effective steps immediatly.
thanking you
yours faithfully
K.Vanaja
H:No.3-6-56/1,
Indhira nagar,
Ramantha pur,
Hyderabad-500013.
Andhra Pradesh.

Dear sir/Madam
I am consumer of your distributor Dhruv lpg New Ashok Nagar (Near New Ashok Nagar Police Station) Delhi-110096.
I have booked for a cylinder on 20/10/08to till date not deliver
please treat this as most urgent take effeictive steps immediatly.
yours faithfully
Anil Kumar Singh
consumer no.277
E-137A, New Ashok Nagar(opp Puneet Appartment)
Delhi-110096
mob.[protected]

I am consumer of your distributor Dhruv lpg New Ashok Nagar (Near New Ashok Nagar Police Station) Delhi-110096.
I have booked for a cylinder on 20/10/08to 25/10/08 not deliver
please treat this as most urgent take effeictive steps immediatly.
yours faithfully
Anil Kumar Singh
consumer no.277
E-137A, New Ashok Nagar(opp Puneet Appartment)
Delhi-110096
mob.[protected]

bharath gas cylinder — not lifting the phone

I am using bharath gas cylinder. When I want to book the gas cylinder while phoning always continuously engaged. It will ring only in lunch time. But they will not lift the phone. Kindly do the needful.

I am the consumer of City Gas Service, Sidhgora, Jamshedpur of Bharat Gas Ltd. I had booked a cylinder for refilling on 20/10/2008 to the above agency but till date-07/12/2008 i didn't get the cylinder despite my daily reminder. My bharat gas consumer no. is 6854.
City gas service contact nos. are[protected]
[protected].

Bharat Gas - Dhanalakshmi Gas Agency - Chennai — new connection - forcing to buy gas stove

I have applied for new connection in dhanalakshmi gas agency, they said it is mandatory to buy one of these items (Gas stove, mixer, etc..) otherwise i will not new connection. So please take this issue serious and act upon it asap

Booking
There is no phones working and how to book refil cylinder

i am consumer (no. 2004) of Bhalaji Gas Service, Tirunelveli, Tamil Nadu bharat lpg cylinder, i am trying to contact on[protected] since last 15 days, nobody is lifting the phone and this is regular pratice of the centre.
ANYBODY CAN HELP ME OUT, HOW TO BOOK THE CYLINDER FOR REFIL AND TEACH A ETHIC OF THE SERVICES, THEY HAVE TO PROVIDE?

Bharat Gas — Poor Response from gas dealer.

Sir,
I booked a cylinnder for re-filling on 10th Dec'08 and they assued to deliver within two days but till now didn't get any cylinder when we are asking with them. There is no any proper responce and even they are not picking the phone too.

Sp, pls look into the matter and do the needful.
Regards,
SPP Selvan.
Consumer No.19687.

There are no response on phone anytime we call there call the phone is busy or call not receive any body. I am customer of KARM GAS SERVICE THEIR PHONE NO. IS 22901676, 22902476. And I am old customer of SARASPUR GAS AGENCY now I am transfer at karm gas service this agency 5 km away from my resident. So please soul this problem

DELAY IN DELIVERY

Myself is Mr. Anirudh Biswas last month 17 Dec 2008 i booked my gas whose consumer number is 25663 from Vishnu Jyothi Gas Service, A-6, HIG Duplex, brij Vihar - Ghaziabad, i talk to manager so many times but the manager is always tell that ok today i am delivering but today is 8 jan 2009 and still i am waiting ... today is 22 days and still i am waiting, now tell me sir what can i do ? sometimes when i goes to book then they dont book my gas & says ur cyliender has been delieverd but i dont know where they deliver so i dont know what they are doing most time when i called up everytime i got the phone engage & when phone pick the nobody cares of that so it is a request to u plz do the needful action regarding thateven when i call months i m unable to get gas cyliender at time if i book a cyliender today then it takes minimum time of 1 week .

Anirudh Biswas
ph: [protected]

==============DADAGIRI AT RATHI GAS AGENCY IN FARIDABAD, MAWAI VILLAGE===========

I would like to inform you about delivery for Bharat gas is very poor in Faridabad at Mawai Village, Rathi Gas Agency, at counter. Now I want to inform you in details is: Myself is living very near from Gas Agency hardly It will be 1.5 KM, we requested many times to Rathi Gas concerned person for home delivery but they refused to give home delivery. Since last 2 years we are facing a lot of problems these problems are mentioned below. Could you please look into this immediately otherwise it may be havoc or great tragedy for customer due to a large gatheration of people. Act immediately otherwise we will take this issue to further or will diclose to someone about unofficial activity which is happening at the Mawai Rathi Gas Store. Some major activity for Rathi Gas Agency is mentioned below like this:

1. At RATHI GAS AGENCY, completely DADAGIRI is going on by Gas concerned person and totally Gas Agencey is now being controlled by blackia who openly take cylinder before delivery is being started to customer.
2. We are facing this havoc situation since last 2 yrs and the situation is becoming very grim.
3. Blackia these days openly attacked on Customer with Iron rod/Wooden substances and badly physically harassed but due to DADAGIRI OF AGENCY'S youth (May be Gujar's young or rathi relative) customer is unable to say something.
4. Customer is waiting for their delivery on Counter in Queue at 3AM because we are also amongst them for cylinder.
5. Due to taking delivery, customer leaves their home at and around 2:30 to 2 AM that we could get cylider but we have been disappointed since last three days from 14th Jan 2009 to 17th Jan 2009 due to balckia.
6. If we openly speak anything then some of AGENCY'S relative openly attacked and abused and I don't think whether customer should get this kind of response from any responsible organization.
7. If you go at agency in morning at 4 to 5 AM then you will see openly inside of RATHI GAS AGENCY premises, 4 to 6 tender guys are wrestling and the some of staffs are in totally careless attitude of customers problem. If you stays there at 10AM the you will be introduced with the present scenario that what is happening?
8. CUSOTMER RUSH is controlled by only Blackia and they are not taking care any customer's problem when you query anything from them.
9. After going on counter recently we have been known that recently some customer's cylinder, money and cycle are being looted by locals when they come very far from agency due to free road and darkness.
10. Therefore we request you here there is need to take stringent action against them before any mishappening.
11. Please in FARIDABAD AT RATHI GAS AGENCEY, MAWAI VILLAGE got the delivery in systematic way or friendly that customer should not be victimized.
12. If within 15 days you are doing anything then we will forward this e-mail to yours higher authority.

Regards,
Michael.

dear sir,
I want new connection in kolkata, as i am from mumbai last few years we were in abroad due to which i disconnected HP gas connection, as i kolkata bharat gas is easily available i want new connection but problem is they ask us to take full set including gas stove which i dont require as already i have 2 gas stove due to these reason i am not getting new connection, as i am urgently needed please help me
Or else me me detail of local distribution agency which could help me

bye

Respected sir,

I booked cylinder before three days. But i could not get the cylinder till today.I Call them many time but not receiving the call.ph. no is [protected], [protected].(Bharat gas agencies KALAMBOLI.

Please instuct to agencies for cylinder delivery.My connection no is 18988.

Regard

s.d. semwal

bharat gas /padmavathy agency — poor response for delivery

Dear sir,

I have booked gas on 6-01-09 nad my customer no:13402 till date cylinder has been not delivered .I have followed several times but still there is no response.Last time also we have collected the cylinder personally.on time delivery is very very poor.

kindly look into this matter and do the needful.

thanks and regards
SUMATHI MURUGAN

Dear Sir,

I am consumer of Bharat gas (cons. no 1435) in Hailey Mandi Distt Gurgoan (hr).There is no time of cylender supply and takken excess money from custmor.beheave of agency owner is so rude.
against complent he is no fear.So many time complent to food & supply office.No action against to agency to supply proper & timely.

thanks. Agency Add: Hailey Mandi Gas Agecny
Hailey Mandi Distt Gurgaon(hr)
Ramsingh Ph no .[protected]

Dear Sir/Madam,

Even I face similar problem.

My distributor located at Sector 1, Pachratna Complex, Kalamboli(Maharashtra) is giving very poor service.

1) Often the cylinder is delivered without the bill & reason being given by the deliveryman is "bill is not available/printed" and charges Rs.240/- (domestic).

2) The cylinder is delivered at the doorsteps & the cylinder is not checked (as supposed to be as printed on the cylinder refill book).

Secondly, plese tell me the correct no. of days after which we can book the cylinder. I have been told that refill cylinder can be booked only after 21 days of delivery of cylinder.

3) On completion of 21 days from delivery of cylinder, when I try calling them on their telephone number, (it is very hard to get their line- they have 2 telephone numbers) most of the time it is engaged & sometimes the second telephone is dead & MTNL message "this telephone number is temporarily not working" is being heard. Even if I succeed in getting them on the telephone they take the booking for refil cylinder & inform that the cylinder will be delivered in another 4 - 5 days (21 days + 4 to 5 days from booking date) & the phone is bannged. RUDE, VERY POOR UNFRIENDLY CONSUMER SERVICE...
PLEASE HELP...

Dear Sir/Madam,
The Bharat gas claims to deliver the gas-cylinder to its consumer within 24 hours of booking.
But last 6 months i face this problem that the gas after 21 days minimum 10-15 days is taking the dealer to deliver the gas.

Second thing the agency telephone no. generally not responding to customer and mobile phone always busy or switched off.
My first request is kindly call any of these phone number to book a gas[protected]/ 24376516
Agent Rajaram Gas Agency, Pune. After 2 or three hours continuous call then they receive phone call.
If you try for three days you will really understand how many consumers like me facing problem to book a gas.
Speak or make some query to them you will find how they react or answer.
Any request just tells you will complaint to higher authority, you will find good answer.
Pls. try all this as a customer and you will really find what response a customer gets with your agent.
Come and visit at the agents place wait as a common man for one hour
You will come to know many more things
I saw phone calls are ringing and without any attention the staff chatting over phone and for internal work purpose they are creating queue.
E.g. For Booking and Cylinder delivery means customer should stand in both the lines for 1 hour. It is taking more the 3 Hours.

So, Kindly request you gave instruction to your agent treat the best
And also improve their capacity to Handel customers load or distribute it to other Agents
And please give the order for immediate delivery of my gas.

Regards,
Abhay Galatage
Consumer No: - 29851 (Raja ram Gas Agency, Pune)

Respected sir,

I booked cylinder before three days. But i could not get the cylinder till today.I Call them many time but not receiving the call.ph. no is [protected], [protected].(Bharat gas agencies KALAMBOLI.

Please instuct to agencies for cylinder delivery.My connection no is 18988.

Regard

COMPLAINT
FROM
MENABEN DATTUGIRI GOSWAMI FOR,
HARISHCHANDRA.V PAJANKAR
CUSTOMER NO.3061.
AMRAIWADI.AHMEDABAD.26
DATE: 26/02/2009

TO
PRAMUKH GAS AGENCY (BHARAT GAS)
BHARAVI TOWER
AMRAIWADI
AHMEDABAD
GUJARAT

SUB- COMPLAINFOR MISBEHAVIOUR OF DELIEVERYMAN & YOUR STAFF

DEAR SIR
I HARISH CHANDRA V PAJANKAR, ON BEHALF OF MENABEN DATTUGIRI GOSWAMI CUSTOMER NO- 3061, COMPLAINING YOU, YOUR DELIEVERYMAN DOES NOT KNOW TO TALK HINDI LANGUAGE.WHEN WE GET LITTLE LATE IN SHOWING HIM THE CUSTOMER BOOK FOR CYLINDER, EVERYTIME HE GETS ANGRY WITHOUT ANY REASON.FURTHER HE GIVES THREATS TO BRING BACK THE CYLINDER.
WE INFORM THIS TO YOUR OFFICE IMMEDIATELY ON PHONE NO[protected], BUT THEY IGNORED IT.
WE TRIED TO TALK TO THE LADY WHO RECEIVED THE CALL, ON 24TH FEB, BUT THERE WAS NO EFFECT OF THE VISIT.SHE ALSO BEHAVED LIKE AS I AM THE CRIMINAL.
SHE CLEARLY DENIED GIVING YOUR OFFICE EMAIL ADDRESS, WHEN WE ASKED.


THIS IS NOT THE FIRST TIME THAT THEY BEHAVED LIKE THIS, SEVERAL TIME THIS SITUATION TAKES PLACE.THEY ARE NOT USED TO GIVE WAITING NUMBER.THEY HAVE VERY GOOD HABIT TO CUT THE CALL & NOT TO RECEIVE.

FURTHER WE WOULD LIKE TO INFORM YOU THAT EVERY YEAR ON DIWALI THEY DEMAND THE BONUS AS THEY ARE ASKING FOR SALARY.WITHOUT ANY DISCUSSION WE GIVE THEM BONUS HAPPILY.EVEN AFTER TREATING THEM SO LOVINGLY, WE ARE GETTING THIS KIND OF REWARD.

WE WOULD LIKE TO KNOW YOUR OPINION ABOUT THIS, & WOULD REQUEST YOU TO TAKE STEPS.

THANKS & REGARDS.

HARISHCHANDRA V PAJANKAR.
CSE AHMEDABAD.
[protected].

I am the consumer of SHRI BALAJI GAS AGENCY FATHABAD (HARYANA)of Bharat Gas Ltd. I had booked a cylinder for refilling on 27/02/2009 to the above agency but till date-0706/03/2009 i didn't get the cylinder despite my daily reminder. My bharat gas consumer no. is -TAN261
SHRI BALA JI contact nos. are [protected], [protected], [protected]
MY CONTECT NO.[protected]

Our Gas Agency is Jyothi Gas Agency Tripunithura. They had informed me to my second cylinder sancitioned. But they compelling me to purchase some items from agency. They told me that if ican't purchase item they have not issued second cylinder. They told me that that is the rule of Bharth Petroleum Co. Also they are shouting We are compelling to purchase unnecessary item for getting gas connection. It will waste our money. This is very cruel . Is this is the rule of Company. We are suffering agencies these type of harrassment for getting gas connection.

DEAR SIR/MADAM

Iam a consumer of your distributor Neelam Enterprises E-388-389, Sanjay Colony, Sector-23-24, Main Road, Faridabad, Haryana.My consumar no is 7585. I have booked for a Gas Cylinder on[protected], The booking no is 351 even after 7 days cylinder has not been supplied to me after remainding them in numerable phone calls Their inordinate delay in supplaing cooking gas & miss behavior & always ignore regarding my booking by his representative Mr. Mahesh to makes yours company to a bad name with public . Please send necessury instructions to your above dealer immdiatly to supply the cooking gas cylinder to all consumers in time . If not change the distributorship to the effective new agency those who are dealing with cooking gas . Please treat this as most urgent and take effective steps immediatly.
Thanking you
yours faithfully
Susila Tiwari
H:No.925, Parvatia Colony, Gali No 4,
Near Yash Photo State,
Faridabad, Haryana
Mob [protected]

my consumer no. is 4947 and I have booked the gas on 5 march and till date that is today is 17 march and the consignment has not been delivered despite reminding them daily.

I live in vasant kunj and this is for the first time the dealer is behaving in this strange manner for not giving correct informations in this way my whole day is wasted as I have to wait for taking the delievery of the gas and could not go out even for short period.

veena saxena
26891865

cooking gas — Second Cylinder And Gas Pipe

Respected Sir,

My consumer gas no. is 800803 and my gas agency is HP Gas Aanad Stores, Shaepur Chowk, Karwal Nagar. This agency is not given to me a second cylinder as they are says that cylinder is not coming from the agency they also promise to me that they give to me a cylinder on 21.01.09 but not given they also pressure me to buy a gas pipe & service charges and they book first gas cylinder booked on .3.3.09 but not given to me first purchase gas pipe & service charges I agree to give service charge but they cannot take it. The incarge of this agency Mr. Ashok says that we have no problem if you can complaint our high level & his behaviour is very rudely. The weight of cylinder is not full almost 2-3 kgs. gas are short.

I hope you take necessary action in this matter & solve my problem as the earliest possible.

Thanking You,

Ram Nihal
A- 272 Gali No.11,
Pocket -3, Sonia Vihar, Delhi-110094
Ph. [protected]

Dear Sir,

I am from the capital of Kerala, TRIVANDRUM .
Please dial your main distribuitor in Trivandrum SANDYA GAS .
Phone Number[protected]/ 2475230

you can get a Too Too Too Sound that means handset is not kept properly in the receiver (In Trivandrum Exchange if phone is busy the busy message will come)

you call after 1 or 2 hours you can get creem... creem... creem... sound nobody attend the phone

Dear Sir please think if you are a customer of Bharat Gas in Triandrum .
Please do something for favour to Bharat Gas Customers in Trivandrum City
Please do n't allow to cheat Bharat Gas Customers.

the service is not done at time
by distibuter

khuian server

Bharat gas/ LPG home — Non delivery & poor response

I am one of the regular users of the Bharat gas since1987. I have booked my gas requirement on 8.4.09 after 30days receipt of the previous booking. Even after repeated reminder the gas agency is not minding to supply the gas. Please note that more than 40days are over, but till date they have not supplied the gas. This is not the first occasion, it is a continuous process to them. Earlier booking was accepted by them in 21days, but the past one year the booking will be accepted by them only after 30days from the receipt of previous supplied gas. Even if we call on 29th day they are rejecting the request and accepting it only after 30days. I bring to your kind attention that if family is running with 5members how can we manage without gas especially offiec goers & school children. An attractive ad is made every where that EASY BOOKING QUICK DELIVERY. Is it true in my case. My consumer No. is 3308. My Agency address is M/s.Sri Murugan Gas Services, No.722, M.S.Road, Krishnancoil, Nagercoil - 629 001, TamilNadu.

bharath gas cylinder — Cylinder booking telephone ringing no response

Sir,
we are using the bharat gas for the past few years we have always a problem in booking a cylinder through the phone number provided by the distributor. The telephone number always busy are it will ring and no one response the call and we are tired to book the cylinder over phone is very tough for us. Our service agent is Graha agency, Selaiyur, East tambaram. Their contact number is[protected] and[protected]. After the booking the refused to delivery the cylinder in a lack of time interval

Thanking you,

yours true customer

saleem

Bharat Gas — No response when making call

Whenever i tyr to make a call to know whether the cylinder was delivered or not, from the two numbers one will always be switched OFF and the other wont be lifted.

I want to take this issue to higher authorities.It is their duty to deliver the gas as per delivery date that they have intimated us.

Also i will make media to have an eye on this agency.


---Sivaleela.

Dhanalakshmi gas Agency — Second Cylinder

Dear Sir,

We are very depressed with the service of Bharat Gas Distributor " Dhana Lakshmi Gas Agency, Chennai, India, "

Three Years Ago I purchase One connection of bharat gas and they give me one cylinder and told me that after some days you take second cylinder on same connection and still now i have only one cylinder because whenever I went to baarat gas agency to take second cylinder, No any satisfactory answer get by us he always saying that wait for 2-3 months so this request to you please give the second cylinder I am facing so many problem i hope you accept my request and give me the second cyliner .

My Name : St. Marri
My Consumer No. : 31375
Mobile No. :[protected]
Mail ID : [protected]@seaangel.net.in
[protected][protected][protected][protected]
Distributor Name : " DHANA LAKSHMI GAS AGENCY
Location : CHENNAI ( INDIA )
Distributor No. :[protected], 6528775

Respected sir,

I booked cylinder before 12th of may 2009, but I could not get the cylinder till today. I went many times,
they say bill is not ready. Another problem is they are not deliver to home, deliver at some road points & also take excess money which is 35 to 40 ruppes more than a bill.

(Raksha gas agency, Hebbagodi, Hosur road, BANGALORE.)

Please instuct to agencies for cylinder delivery. Everytime I am faceing this problem lot of times.
I send many mails to your concern but I didn't get any answer from your side, this problem is not only for me, it is also for everyone in the locality.

I also send this copy to karnataka lokayukta to take necessary action against agency.

Please take kind attention & action as soon as possible.

N B Narayana rao.

Dear sir,
I got tranfered from Avinashi to Thirupattur, Vellor Dist T.N. The very next day i.e on 8th june I met the agency of that place. As per their request, I summitted my transfer voucher xerox copy with cell number. So far, I have not received any communication from the agency.Now, I have misplaced my original voucher copy. Had the registration done it on that day itself, this would not have happened.

I have another xerox copy of the voucher and gas book of the Avinashi agency. Is this ok to get gas connection? or What should I do to get gas connection at the earliest? I have got two children. One is one month old and another is 6yrs old. Please help me in this regard.

Dear Sir,
We are a customer of RADHA GAS AGENCIES, Coimbatore, TAMILNADU. I'm really vexed because of the worst service provided by this gas agencies. Till date not even a single time they have done us the delivery properly. Every month literally it's like a battle we do to get our gas cylinder. I'm very sure that they are booking our cylinder in their convienient time & they are giving to people outside to make money. When we do the booking the are so rudely giving bad excuses. Everybody are into this malpractise. Your Lady staffs at the booking center, all the men who come for delivering the gas cylinders. I do have noted down their names. The lady who books the cylinder is Ms. Priya & the guy who brings the cylinder is Murugeshan. We need some serious action to be taken against this malpractises. This problem really shoots up our Blood Pressure. Every month we make not less than 50 calls & reminders for them to bring our cylinder. But inspite of this many calls, our efforts goes vain. PLease take serious action against it. We are so irritated that some good changes have to brought to this. I dont know whom to contact, so am dropping you this complaint in this complaint box. You can always contact me in the number mentioned below. Kindly do the needful & i know this is a big, reputed company. Please don't let your company name get spoiled due to people like these who are working in this RADHA GAS AGENCIES. There are lots people suffering like me. I expect a positive action from your side.

Regards,
Jayasri Mani,
[protected]

Bharat Gas — response is poor

iam subscriber of bharat gas, my dealer was at kompally division in hyderabad, thier response and communication is very poor.

Bharat Gas — POOR RESPONCE AND SERVICE

Dear sir,
I am the customer of Bharat Gas of Pankaja Gas Agency, Vidya Nagar, Akola.(MS). Last some months agency not provide proper service to us. The Refill could not dilivere more than 1 month after a booking date. Now we brought the cylinder from godown ourself because the poor service of local dealer of Bharat Gas.
Many of customers are complaint like me, but the agency holder could not provide the good
service. Kindly think about my complaint and take action on them.
With warm regard's

I have a new Bharat gas connection whose voucher no. [protected] and consumer no.1743 on 14/04/2009 after much awaiting around 45 days.The name of the gas agency is HARISH HOME APPLIANCES, MAIN ROAD KHAIRLANJI, DISTT. BALAGHAT, Distributor code 140204.

How could I believe the connection is genuine or fake ? Are BPCL have any system of verifying of lpg connection from internet site or any other means?

How does I would be a registered customer of LPG consumer when online services in m.p. is in very few city. By clicking option JABALPUR only gas distributor of jabalpur displayed, why all the agency who comes under jabalpur division not displayed.
please communicate in this regard to all gas agencies comes under jabalpur division or connect and give the option for each agency so as registration could be possible.
Thanks in advance

last two months we didnt recieve the cylindrer poor delivery is going on in devakottai please take neccesssary action towards the dealer the consumer nos are

amaravathy -22612
alagu-22470
ravi-39991 anna nagar kalaiyarkiol

Bharat Gas — Bharat Gas Complaints - Cooking Gas not received

Bharat Gas Complaints - Cooking Gas not received

Bharat Gas
Cooking Gas not received
Dear Sir,
We have booked our oder online on dated 22/july/2009, but we don't received yet now.
We have complained on 31/july/2009 but they don't take any action.
Please help us. Booking details are given below.

Thanks
Dinesh Chander Mobile No.[protected]
cosumer no 3264
Name of Distributor:Dammo Enterpries
Jhil Mill colony Vivak Vihar Delhi

Your Mathikere Bangalore Agency Not Responding Properly, our consumer no 48423, Name Lakshmi, We booked 28.07.09 we taken cylinder previousely 74 Days Back, we have only one cylinder, they are not commiting the date of delivry, kindly do the need full Immidiatly,

Thanking You,

umesh.k

Now i am miss my gas pass-book and invoice next what is the solution? and i am sift for negetive place
now. i am village-Mahalingpur plz transfer there village-Rabakavi your distrubotre is there give good solution.CONS-NO- 36126 And pin- 919766.

we are get conection v.v.puram basavagudi, bangalore



Thank you

your custmer
SHANKAR

[protected]
Nandyal
Dr. K. Radha Krishna Murthy,
D.Sc., M.D., M.N.A.M.S.,
Prof. & Head, Department of Physiology,
Santhiram Medical College &
Santhiram General Hospital, National Highway – 18, Via PANEM, NANDYAL,
Kurnool District, Andhra Pradesh 518001 Mobile No: [protected]
E mail:[protected]@yahoo.com
Residential Address:
From:
Dr. K. Radha Krishna Murthy,
D.Sc., M.D., M.N.A.M.S.,
Flat No: 12, Teaching Staff Quarters,
Santhiram Medical College &
Santhiram General Hospital, National Highway – 18, Via PANEM, NANDYAL,
Kurnool District, Andhra Pradesh 518001 Mobile No: [protected]
To:
Amar Deep Agencies
Distributor Code: 371836, Gala No: 14, Arjun Centre,
Govandi Station Road, Govandi (E), Mumbai 400088
Reminder Letter No: 2, earlier letter dated 23-07-09
Sir,
I have surrendered my Bharat Petroleum Corporation gas connection of two cylinders and one regulator to you on[protected]A Xerox copy of your TERMINATION VOUCHER TV058 is enclosed for your ready reference). I have submitted the original TERMINATION VOUCHER TV058 to the local gas agency dealer at Nandyal and the dealer at Nandyal (A.P.) has sent them to you for your counter-signature more than ninety days ago to you.
The local gas agency dealer at Nandyal (A.P.) has not received these counter-signed papers from you and I am not given the gas-reconnection at Nandyal. I request you to expedite the matter and do the needful.
Thanking you,
Yours sincerely,


(Dr. K. Radha Krishna Murthy)

Copy to:
BHARAT PETROLEUM CORPORATION LIMTED,
4 & 6 Currimbhoy Road,
P. Box No. 688,
Ballard Estate, Mumbai 400 001

Dear Sir
i am customer of bharat gas - mittal gas agency new panvel Raigad distt
as per our records tel no for refilling was[protected], but today i tried with same number - this tel no. is temperorily disconnected. how customers should contact to same agency ?
tks & regds
hb/

Resp,

Sir/ Madam

I am domestic gas consumer in Akola (Maharashtra) and having supply from sharda gas services and i want complaint agenst servises when coustemer go for refill they dosn't get any response we booked for refill not even get home delivery. I booked refill at 29/7/2009 up to 25/8/2009 doesen't any response from the services . lastly I request you plz take action agenst services

Thanking you Your's faithfuly
Kaustubh.v.Pandit

Gurgaon Expressway — They r Crimnals

Hi,
I want to Complaint About the Express way authority
On 26 of august 2009 i went to delhi via gurgaon crossing the expressway there i paid 18 rs to pass the expressway now he gave me a slip and opened my way to go at that time i moved to delhi after by the time i was on the express way i saw the slip that he gave to me it was totally blank and there was nothing written on it then when i came back in the evening around 5 0 clock i crossing expressway i asked the man sitting there about the non printed slip .He showed me other blank slips and said that printer is not workin since morning then he again took 18 rs from me and this time he gave me a stamped paper whith his sign on it. Now since the whoe day they toook advantage of it all money is giong into there pocket no tax would be applied to that money who is goona stop this and i dont know from how many days this is being in process who will see all this whom should i complaint of this to
asa proof of that i have a stamped slip with the sign of the man sitting there
thats all i have as a proof
now can u suggest me whom should i complaint this to
Ihave some good frinds of me that r workin for the news channels should i use them in this case or is there any autority to whom i can complaint this to to take a proper action on them

I am a Bharat Gas consumer from Ranchi, My connection No, . is B11577. Our distributer is Bhartiya Gas Agency Ranchi- 1 The Agency never deliver cylinder at home. I alwas go to agency stand in a Que for 5 hrs. and manage to get cylinder. Often we don't get even after 5 hrs. wating.

L C Mahto.
Ranchi

From:
K.G.Premkumar
Melekunnil Geethabhavan
Pongummoodu,
M.C.P.O., Trivandrum.

Dear Sir,

I am a Bharat gas consumer since[protected] and my consumer no. is 1031. The name of the gas agency is Sri Lekshmi Agencies, Venjavod, Chempazhanthy, Trivandrum.

I Have been asking additional cylender since last 2002 but I could not get the same till today.

So I request you to please send necessary instructions to your above dealer immediatly to supply the the additional cylinder as early as possible.

Thanking you.

K.G.Premkumar

Sir, I am resident of Gooty R.S. in D.No.9/812, Anantapur District, Andhra Pradesh. I have not provided with the L.P.G. connection so far. Therefore I sought the supply of L.P.G. connection from the Madeena Enterprises, Gooty who are the authorised distributors of Bharath L.P.G. in Gooty and the surrounding areas. The Proprietor of said Enterprises is demanding Rs.5, 500/- to provide L.P.G. connection to me. To the extent of my knowledge, the proprietor is demanding the extraneously than the actual price to provide the L.P.G. connection. Hence my complaint. I request you to do needful and provide me L.P.G. connection. I am ready to furnish all the requisite documents to show my domicile for the supply of L.P.G. connection.
Thanking You, Sir,
Yours faithfully,
Gangadhar

Sir,

I am the new customer of your service. i have one cylinder. you are not provied the 2nd cylinder before 6 month of conection. i have booked for refilling the gas on 4th september 09 but they are not provided the gas till date. this the poor service .

Conection with Laxmi Gas Service, Gangapur Road, Nashik, Maharashtra.

My Conection no is-10249.

Regards

Goutam

kindly call any of these phone number to book a gas[protected] / 2221301 / 2221306
in vellore.
If you try for100 times days you will really understand how many consumer like me facing problem to book.talk to them or make some query to them you will find how they react or answer.otherwise
just tell you will complaint to higher authority, sothat i can do it immediatelyr. Pls try all this as a customer and you will really find what response a customer get with your agent.

Come and visit at the agents place wait as a common man for one hour
you will come to know many more things

I saw phone calls are ringing and without any attention the staff chatting over phone.

Pls become a consumer and go to your dealer or make calls for booking
and understand our problem

Thanking you
pls. respon ttit to this ...

Bharat Gas — agency told we can't give you lpg

i am devanand Awale from nagpur Sweta gas agency they told me you need to purchase gas pipe without we not give you Lpg i am already purchase gas pipe before two ago its not fare it our choice we purchase from any were

Bharat Gas Services — delivery of gas not done on time after online booking.

I have placed the order for refilling of gas on 20/9/9 and have recd. the order no.355385,but till date the gas is not delivered.Also I have tried to mail the problem through their contact us site but unable to send it as it is not accepting the complaint.
It has been 15 days already since the order has been placed,please do the needful.

Bharat Gas — No receiving the booking on phone calls

I Sonu Gupta booked my cylinder on time but get delivery of the same after 4-5 days of booking.
One more thing that I have to the agency every time when I need to book my cylinder and when I ask him to that can we make a call to book cylinder they say yes but when we are trying to make a call to numbers of the office they dont pick the phone and bell is going again and again.
This is a big problem which I am facing. They also says that you can book your cylinder after 21 days of the delivery of last cylinder which already delayed by 4-5 days but I think we can book our next number after 21 days of booking last cylinder. According to them we can book next cylinder after 26 days 21 days of booking +5 days of delivery.
Please do needful
My Consumer number is 28952.

Respected sir,

I had booked for a cylinder on 04/10/09 but I have not yet received the cylinder Till date made more than 12 calls to the KHANNA GAS SANGRUR service but it is not delievered till date.

MY CONNECTION NO.23993

MOB.[protected]

I had booked for refilling the cylinder through online and called to the Rohan Gas agency, Bangalore. They did not supplied the gas even though the request was raised. He said, till online facility to distribute the gas cylinders service is not started. He said it will take 14 days to deliver the cylinder after booking. For booking we need to wait for 21 days.

Intially I thought of complaining this to the bharat gas emergency number, and I thought it is waste of time, because in the website only booking for new request option is present but no where tracking of our request status is present.

I think and feel even Bharat gas are also aware of distributor agency games and no action is being taken.

Just for name sake one web site is opened.

Dear sir,
hamne 19/10/2009 ko tanki ka self ka token liya tha to hame kaha gaya ki tanki 20/10/2009 ko godaun se milegi godaun city se 8 km door hai vaha se tanki lekar aane per tanki ka head wall kharab nikla agency per phone karke complaint kari to kaha gaya ki aap tanki lekar godaun chale jao vaha se tanki badli jayegi aapke ghar per tanki nahi lagai jayegi hame bahut pareshani ho rahi hai
kirpaya samadhan jaldi kare. yeh complaint ujjain mp ki gas center freeganj ki hai.

hamara no gc7229 hai

Bharat Gas — lack of gas supply-customer's suffering

proper registration is not being done in the office,no responsible response is given on enquiry. Because of faulty registration over phone request on[protected] repeated request is ignored and failure of gas supply,we the customer suffer much,please take necessary steps for the benifit of the customer.

Always our agency Phone no. is engage or wrong no.

Agency name & no.

M/s Chaitayna Gas Agency- Dombivili East

Phone no.[protected], 2474110, 2452091

ALWAYS GIVING ENGAGE TONE. HOW THE CUSTOMR WILL BOOKED THE GAS / FOLLOWUP FOR CYLINDER.

PLEASE LOOK INTO THE MATTER VERY URGENTLY .

IF DOUBT YOU PL CALL & CHECK

REGARDS
CUSTOMER

customer is absolutely irritated, i have no words to explain your's behavior

POOR RESPONCE AND SERVICE
Dear sir,
I am the customer of Bharat Gas of hitesh gas service my con.no. 2747 Last some months agency not provide proper service to us. The Refill could not dilivere more than 1 70 .day's after a booking date. Now we brought the cylinder from godown ourself because the poor service of local dealer of Bharat Gas.
Many of customers are complaint like me, but the agency holder could not provide the good
service. Kindly think about my complaint and take action on them.my
With warm regard's

Bharat Petroleum / Gas — bad response and poor Delivery

Dear Sir ,

i am a customer of MAMTA GAS SERVICE WHICH CODE NO. IS 571346 ADDRESS IS HIND NAGAR COLONY , KANPUR ROAD, LUCKNOW. AND MY CONSUMER NO. IS MG5848 .
there was my booking date is 30/10/09 in my gas book. when toaday 10/11/09 , i asked a company employee ," he says you will recive gas till afternoon . but i asked 4 o'clock then he will ask what is your consumer no. ... . and i have no gas in my home . and i am helpless with poor respnse in any query. so i fadeup and lastly complaint to you.

Please help me .and take quick action for all customers

thank you
vishal shukla
[protected]

HP gas lpg/distributor-sen gas service ghaziabad — booking/short gas in cycle

i compaint on 30.06.2006. gas dealer supply short gas in cylender and not book the gas on time,much misbehabear telling you can`t do any thing on my blackmail.8

My Customer No.42614, distributor address is Bhaskar Enterprises, D No.49-48-14/1, NH-5, NGO's Colony, Akkayyapalem, Vizag-530016. Previously I took connerction from Bharat Gas Agency at TRL Township, Belpahar, Orissa. At the time of entry, by mistake they entered Amitava Chaudhary instead of Amitava Bhattacharya. Along with the TV one letter was issued to correc the name. But the persons at Bhaskar Enterprises declined to accep it and kept my name as Amitava Chaudhary which is not my real name. So please help me in correcting the mistake.

dear sir.
i am dilraj singh in living in omnagar gurgaon.my gas conection in jagarti gas servies raj nagar
gurgaon . i have booked the cylinder 15 day before but no delivered in my home. so pl i reqest
to u check the jagarti booking counter.my passbook no 20049 .512/21 om nagar gurgaon
contect no [protected].owner is sita ram

Bharat Gas — No response over phone

I was having Bharat Gas connection at Ponneri vide my consumer no.28652. when I was about to book for the gas on 7.11.09 I was informed that my consumer no. has been transferred to Redhills. Even after transfer nobody has bothered to intimate the consumer regarding the transfer. When contacted Redhills on phone no.26320922 and 26320551 absolutely no response over phone. After repeated trial booking was done 09.11.09 for the revised consumer no. 52648 as given by Redhills office. When I was trying to contact them on 13/14.11.09 over phone voice message saying that the phone is busy and contact later is received till today by 01.45pm. However when we were out of house on 15.11.09 - Sunday it is understood that the boy has come with cylinder. Status of supply of cylinder is not known.

Bharat Gas Service — not book the gas

DEAR SIR,

WE HAVE A GAS CONNECTION .WITH BHARAT GAS SERVICE GONDA (U.P) .

SIR .THERE ARE SO MANY PROBLEM OF GAS IN MY LOCALITY BECAUSE THE GAS DISTRIBUTER BLACK THE GAS IN MARKET FOR LAST 2 YEARS. MOST OF THE PERSON BOUGHT THE GAS IN BLACK WHENEVER HE HAS CONNECTION OF THAT GAS...

SIR , WHEN WE WANT TO BOOK THE REFILL PERSONALLY THEY TOLD US THAT THE REFILL WILL BE BOOK ONLY BY PHONE..........
BUT WHEN WE WANT TO BOOK THE GAS REFILL THROUGH THE PHONE THEY ARE NOT RECEIVING THE PHONE .AND WHENEVER THEY PICKED THE PHONE THEY PICKED PHONE AND CUT THE PHONE...........
WHAT CAN WE DO................

SIR THE MAIN REASON BEHIND THIS THAT MOSTLY GAS SEND IN TO MARKET FOR BLACK.
IT IS A ROUTINE WORK FOR ALL OF THEM..........
WE ARE IN VERY CRITICAL CONDITION.......................




PLZ HELP US....................................................................

cylinder refilling complaint book for one month back but still not yet, this is not a good service to us

Bharat Gas Complaints - Cooking Gas not received

Bharat Gas
Cooking Gas not received
Dear Sir,
We have booked our oder online on dated 04/Nov./2009, vide booking No.379102 but we don't received today i.e. 20.11.2009
Please help us. Booking details are given below.

Thanks
Bhim Singh Mobile No.[protected]
cosumer no 12598
Name of Distributor:Anand Gas Service Badarpur, N.D.44.
Jhil Mill colony Vivak Vihar Delhi

Dear Sir,
For new connection I log my name in jan 2009 upto till date i doesn't get connection from Maruti gas, tingre nagar, Pune.Up to till date i dont get connection from agency.Before 3to 4 daysThey still saying that there is non-avilability of regulators.you are request to pls help me as Gas connection is mandatory for human beings.

Pls do needful & pls help

My Father in Law Shri Nand Kishor Sharma has applied for a New LPG Connecation at Your Mathura Agent DEEP GAS SERVICE befor One year, But the above are not giveing the Connecation, and The Manejar of Deep Gas Service Mr.Gupta Compel to Purchase a New gas stove of above Rupees 3000/- I have also a very good ISI Gas Stove.
Ruchi Sharma
W/O, Ravindar Sharma
Kans Gali
Mathura -281001
Uttar Pradesh

To,
The Secretary,
Petroleum & Natural Gas,
Govt.of India
New Delhi-1

Sir,
I wish bring to your kind notice my complaints againest M/S.Deep Gas Servise Mathura (Uttar Pradesh) on the Consumer Complent webside of Bharat Gas are pending last 8 days, Spite of repeat oral complant to Shri, Deepak Goel oner of
Deep Gas Mathura (UP), but he had turned deaf ear, then I have written you in this Metter,
I believe that you are doing the earliest concrete action has been taken againest The Deep Gas Servise Mathura (UP) and to Solve our Gas Problem.
thanks and regards
Ruchi Sharma
W/O.Ravindar Sharma
Kans Gali, Mandi Ramdas,
MATHURA-281001
Mob: 91 [protected]
91 [protected]

ravinder gas There is bad phones working and how to book refil cylinder
ludhiana

TO
THE AUTHORITY CONCERNED
NEEL JYOTI

SUB.:COMPLAINT AGAINST LOCAL OFFICE.

HONERABLE SIR,
WITH DUE RESPECT I BEG TO STATE THAT TO DAY YOUR BARASAT BRANCH (“NEEL JYOTI, 415 B K P ROAD, SALBAGAN, BARASAT, NORTH 24PGS. KOLKATA, W.B., PH :25427297/5201”)
I HAVE FALLEN IN MISBEHAVIOR OF THE OFFICE STUFF .
BEFORE FEW DAYS AGO MY MOTHER REQUEST TELEPHONICALLY TO THE OFFICE STUFF .THE TELEPHONE ATTENDING LADY MISBEHAVE WITH MY MOTHETR . SHE CLAIMED “DON’T SPEAK NONSENSE, YOU HAD TAKEN GAS FROM ANY OTHER PLACE (?), 1CYLINDER CAN’T BE USE FOR A LONG TIME &SHE CUT THE TELEPHONE LINE
THE NEXT DAY I WENT IN THE OFFICE, THE SAME LADY TOLD ME “IT IS NOT POSSIBLE 1 GAS CYLINDER
CAN’T CARRY ON FOR A LONG TIME .YOU DO AN APPLICATION TO US BY MENTIONING THAT WHY YOU DELAY &HOW MANY TIMES LATER YOU WANT GAS “
SIR IS IT POSSIBLE TO PREDICT . 1CYLINDER MAY GO FOR LONG TIME & IT TOTALLY DEPENDS ON CONSUMERS NEED
ACCORDINGLY TO DAY I WENT WITH MY BROTHER WITH APPLICATION IN THAT OFFICE .THAT LADY TOLD ME “YOU WRITE ONLY‘TO THE PROPITOR ‘INSTEAD OF ‘TO THE AUTHORITY CONCERNED’ &ON
THE APPLICATION SHE CUT ‘TO THE AUTHORITY CONCERNED’ WITH BLUE PEN .& TOLD WRITE TO M/S
“NEEL JYOTI”& SHE SIGNED ON THE APPLICATION FORM BUT WHEN I REQUEST HER TO GIVE A RECEIVE SIGN ON XEROX COPY SHE HAD REFUSED TO GIVE & CANCELL THE APPLICATION ALONG WITH ‘DOMESTIC GAS CONSUMER CARD(GAS BOOK) ‘& TOLD ” THE APPLICATION IS WRONG “ THEN MY QUESTION IS IF IT WRONG THEN WHY SHE SIGNED ON THAT APPLICATION
HENCE I APPEL TO YOU TO TAKE A NECESSARY STEPS & AS EARLY AS POSSIBLE TO ENTRY A REFILL BOOKING AGAINST OUR ‘DOMESTIC GAS CONSUMER CARD(GAS BOOK)’
WAITING FOR YOUR RIGHT DECISSION
YOURS FAITHFULLY,
RAKESH CHANDRA CHOWDHURY
S/O SURESH CHANDRA CHOWDHURY
GUPTA COLONY,
PO-NABAPALLY
PS-BARASAT
24PGS (N)
700126
W.B.
CONSUMER NO.”N J -13931”

Bharat Gas Complaints - Poor Complaint response
View all Bharat Gas complaints
Bharat Gas
Posted:[protected] by MUKESH AGARWAL Send email
Poor Complaint response
Dear Sir,

I have lodgedOld complaint No .75356. But till today I have not recieved any reply or solution on the same from your side.
The complaint is that every time we get the cylinder after 3-4 days of cash memo date.and it takes 10-12 days for the cylinder to be delievered after booking.and they consider(neelam enterprises, faridabad) the next booking date after the delievery date of previous booking.

You are kindly requested to look into the matter & reply as soon as possible.

Regards,
Cons No 25390(Neelam Enterprise, Faridabad )
Mukesh Agarwal
[protected]

DEAR SIR,

WE HAVE A GAS CONNECTION .WITH BHARAT GAS SERVICE GONDA (U.P) .

SIR .THERE ARE SO MANY PROBLEM OF GAS IN MY LOCALITY BECAUSE THE GAS DISTRIBUTER BLACK THE GAS IN MARKET FOR LAST 2 YEARS. MOST OF THE PERSON BOUGHT THE GAS IN BLACK WHENEVER HE HAS CONNECTION OF THAT GAS...

Dear sir,
The bharat gas claims to deliver the gas cylinder to its consumer within 24 hrs of booking.My agency is MANGLAM GAS SERVICE. Their Add:-SAMRUDDHI COMPLEX, OVER GEETA KHAMAN, NEAR MAKARPURA BUS DEPOT, MAKARPURA, VADODARA-10, C.G.NO:-118168, Agency's tell.no:[protected],[protected].Our consumer no. is 14288 & the connection is on my mother's name(JAYABEN.P.ATALIA).
I'm very angry with that agency.One time..., two time..., three time..., four time...but limits are limits sir!!!.Plz!!! understand sir.
Here, we had booked our cylinder for home-delivery on 1/12/09 & they are not giving a booking number to any costumer.So, i have not booking number.I'm calling continues him since last five or six days.But, the delivery has not taken place despite our DAILY REMINDERS till today i.e.16/12/09.
Plz!!!, let me tell, when you will take staps on this worst agency.We are hoping you will batter understand morethan this agency.

Dear Sir/Madam,

I have booked a cylinder a week back, but till date haven’t received it. Every time i call the agency folks, they say it will be delivered in a day or two. And today when i called them for not getting cylinder delivered, they sound really agitated as I am asking them to give me something in free. I am paying for the cylinder so why is this kind of behavior?

I and my wife are working so we need information on when the cylinder can be delivered so that we can make arrangements to accept the delivery and the same is not understood by your agency folks. They are thinking that we have all the time of the world to wait for them to deliver a cylinder.

I also asked them to issue an extra cylinder on my connection and the response I got is, " Sir you have to wait at least for 3 to 4 years because backlog is too much".

And to add on it I learnt from few people in my locality only that they got Cylinder delivered within 48 hours of their booking during this week only.

Can you please explain me what is this?

I reside in Sector 15, Panchkula (Haryana)

Dealer is Inder Gas (Bharat Gas Agency), Sector 11 Panchkula.

I am hoping positive response from your end

Regards
Manav Ratra

dear sir,
I am vinod kumar S/o shri satnam dass from gidderbaha dist.muktsar (punjab), pin code-152101.i submit in case in consumer court against preet gas service gidderbaha, case no.339/09.my conection no.2272.i booked my cylinder dated 21-10-09 but recieve this delivery date 11-12-09 at the second order of court.The owner of the agency Mr.Pawan kumar was bailed few time in my case date 10-12-09.
my father shri satnam dass was also expired at dated 18-03-97.on that time they also give bad service of this owner.their is no home service for consumer.i already sumbit a copy of police record with my case file.
In the present period i booked my cylinder at 22-12-09.but i have no response in my favour about this delivery.the sales manager kamaljit singh branch bathinda also ignore my problem.
i registered copy of complaint in 2008.in favour of BPCL bharat bhawan mumbai dated[protected].their is also no any response of this complaint.i requested to you to inqury about this owner. i hope you can fined mazer irregularty service of this agency.
once again i requested to you please try t understand my problem and oblige me.
your faithfully
Vinod Kumar
mob no.[protected]

dear sir,
I am vinod kumar S/o shri satnam dass from gidderbaha dist.muktsar (punjab), pin code-152101.i submit in case in consumer court against preet gas service gidderbaha, case no.339/09.my conection no.2272.i booked my cylinder dated 21-10-09 but recieve this delivery date 11-12-09 at the second order of court.The owner of the agency Mr.Pawan kumar was bailed few time in my case date 10-12-09.
my father shri satnam dass was also expired at dated 18-03-97.on that time they also give bad service of this owner.their is no home service for consumer.i already sumbit a copy of police record with my case file.
In the present period i booked my cylinder at 22-12-09.but i have no response in my favour about this delivery.the sales manager kamaljit singh branch bathinda also ignore my problem.
i registered copy of complaint in 2008.in favour of BPCL bharat bhawan mumbai dated[protected].their is also no any response of this complaint.i requested to you to inqury about this owner. i hope you can fined mazer irregularty service of this agency.
once again i requested to you please try t understand my problem and oblige me.
your faithfully
Vinod Kumar
mob no.[protected]

this is third time i am complaining about the not working of both the telephone nos. that were given to the consumer by the bharat gas dealer at Rajahmundry (2442377, 2473277) it seems that the dealer is using this method for delaying the booking by phone, even the local enquirer of telephone department saying the same thing. I hope the authorities of this organization may raise at least, and solve the trouble of the consumer

Hi,

I have a gas connection (Consumer ID # 21638) with Bangalore Gas Agency, # 102, 8th Main, 1st Stage, BTM Layout, Bangalore-29.

My problem is I have booked 22nd Jun 2008 for refill the gas but I have not yet received. Whenever I called them they are saying that the gas will be delivered after 45 days to 50 days from the previous delivery. When I asked why you are not delivering in time? they said, company is in loss so we are not having sufficient supply hence we have been advised from management that has to be managed with whatever supply we have. Again I asked that, is there any prior notice to consumer? they said there is no written communication only oral.

I do not understand why they are saying company is in loss then what about government subsidy will go. Is really they are not getting sufficient supply or they are selling in black that god knows.

I am really frustrated that how do I approach to get on time delivery and to whom I have to contact.

Any one who knows any body in higher level please provide me contact details or advise what should I do.

Thanks & Regards,
Patil.

Im in chennai, im trying the distributors number for past 1 week no response, after i disconnect the line, the line gets engaged. Are they in personal work? i do not understand what for the distributors are? Please take notice to the higher authority and do the needful to your customers. My distributor name is N K Enterprises in Jawahar Nagar chennai- 600082. Phone no. 26703648/26704539/26701208. Please check to it and serve the customers need.

Thanks & Regards
Vani.

Hi,

My lakshmi from maduai, my residency in madakulam, madurai. I have a gas connection with bharath gas agency, s.s.colony, madurai.

I have plan to purchase one additional cylinder for residency use, then I went to the above dealer and gathering about the additional cylinder, they are saying additional cylinder cost is around 2000/-if you have purchased additional cylinder then you have purchased 3000/- worth home appliances also. this is compulsory this is for our management rule. I don’t understand your dealer concept. please brief explain your rule, the particular dealer misuse your company

By

Lakshmi

My Indra Kant Jha from Delhii, my residency in Rohini, Delhii. I have a gas connection with bharath gas agency, Vijay Gas, Badli, Delhi.

I have plan to purchase one additional cylinder for residency use, then I went to the above dealer and gathering about the additional cylinder, they are saying additional cylinder cost is around 2000/-if you have purchased additional cylinder then you have purchased 3000/- worth home appliances also. this is compulsory this is for our management rule. I don’t understand your dealer concept. please brief explain your rule, the particular dealer misuse your company.

Thanking You

Indra Kant Jha
[protected]

I have a gas connection (Consumer ID # 32759 ) with Ashok Gas Services ( code No 371704 & Sap code no 110893 ), Satguru Apartment, Shop No B / 2, Sainath wadi, Aslfa village, Ghatkopar ( W ), Mumbai 400 084. I used to booked for refile cylender on phone, provided by the gas agency .Now a day they are not giving proper response, also not confirmed the noting of my booking for refile gas cylender.
Simply they are saying that you contact after 2 to 3 days. During last 10 days, 4 times I contected them, today morning on contacting, I have been informed that, today refiled gas cylender will be delivered at your house, but they have not deliver the same. On enquiry of the matter the, the person rudely said, " IF YOU WANT COME & TAKE REFILED GAS CYLENDER, WE ARE NOT GOING TO DELIVER. " why wheter I am on mercy of the Gas Services agency, I don't understand your dealer concept. please brief explain your rule, the particular dealer misuse your company. Any one who knows any body in higher level please provide me contact details or advise what should I do.?

With regards,

S S Sonawane

I am facing same problem in Banagalore.
Every time you ask they says come after 3 month.
There is some RTI (Right to Information law).I ma finding the process to file a case against to ask the details of cylinder came and issued.

I required a new connetion in zirakpur, Patiyala, punjab. I have requested to dealer to give me a new connection because I have shifting here newly and I can give you rent agreement as an address proof, but dealer said without ration card he cant give. So please tell me whether rent agreement is valid for address proof or not ? if yes please advise your dealer to provide me connection immediately .

i am from deshnoke, bikaner rajshthan there is not good servis of vedh magha ram gas servis they alwas delay supply cylinder my consumer no 031

i have booked a gas cylinder before a month but yet i have not recieved it. i went several times to gas agency even after booking through telephone for several times. every time when i go to agency either they say door had been locked or say supplier is on leave.but i am sure that i have not locked the door during the day time from the day i booked my cylinder.i request you to take severe action in this matter as early as possible and my consumer no.2870.

hello
sir i have book a cylinder on 18th of may and i was been told that it will come to you in 1st week but still it has not done and every time they speak lies that door closed or today it will come. i think that the suppliers r selling in black to earn more money n say such things this is not todays problem as in every month they do the same thing, if we go to the office for enquiry the ladies r not even responding us and we can't even say any thing to them as they all r ladies so i request u to look in this matter as every month we have to suffer for this and ask the ur office fellows to speak correctly n manneredly thank you
my no is 13767 madurai .gowtham

i have received transfer voucher from ard colony Sakal nagar pune s.v no.[protected] dt[protected]
and transfer v.no.[protected] dt[protected]which is incorrect) actual date is[protected]
kindly inform nagpur bharat gas office for correct date[protected] of transfer voucher so that i can obtain gas connection in time .
thanking u rahul ukey

The Super Care Gas Company of Bharat Gas in Dwarka Sector-9 (Harijan Basti Palam) has
given their telephone nos. as 25083552, 25084323, 25086973, 25072720. But I could not
contact this agency on phone for booking my gas as no one picks up these phone.
My customer No. is 14568.

It is requested that action should be taken against this agency.


(I.S. SAINI)

The jecob Gas ajancy of Bharat Gas in kankariya ahmedabad has
given their telephone nos. as[protected], [protected], But I could not
contact this agency on phone for booking my gas as no one picks up these phone. & also swith off tha phone
My customer No. is 9192
It is requested that action should be taken against this agency.

Gulshan shaikh
Mob:[protected]

The Super Care Gas Company of Bharat Gas in Dwarka Sector-9 (Harijan Basti Palam) one of the worst gas agency in india. BHARAT GAS SHOULD CLOSE THIS AGENCY IT ONLY GIVE BAD NAME TO THE ORGANIZAITON.

The INDIQUIP Gas Agency at Ellisbridge in Ahmedabad give me their telephone nos. as[protected],[protected], [protected] & one more executive no. [protected].
But when I called there are no response for longer time. When these numbers are busy then its ok but there are already number are ringing but no body say "HELLO", there are very very bad service at there.
Specially Ms. Mittal who is executive at there and her phone no. is [protected]. She is very poor at customer service.
When I called on her no., phone is ringing but she was not pick up my call.

when my call was received by somebody I ask for her behaviour then her answer to me is: " Mera phone he, me Javab du ya na du meri marji"

Its really very very poor answer by her.

Japan
[protected]

deceitful nature of managers
This is Nilesh Dhariya from Ahmedabad. I am very very distressed because of Bharat Gas company's local distributor in Ranip [New Era Gas Service, 9, Natraj Shopping Centre, Nr. Navsarjan School. Inspite of requesting for the domestic gas cylinder delivery the local distributor makes us wait for the cylinder delivery for atleast 15 days from the date of applying for the same. This time they have crossed their limits, when i rang up to enquire about the late delivery of the gas cylinder the manager said that the delivery was taken on 8.2.2011 physically from their shop. I told him that in our life so far we have never taken the physical delivery of gas cylinder from the shop as we have 2 gas cylinders. But he even said that he can show us the signed slip as well. That means these people they are doing the fake signatures of the customers and are selling the gas cylinders in black market. What a shame. When i argued strongly and raised my voice and threatened him for lodging a complaint in consumer court or grahak suraksha kendra, he said very arrogantly that do whatever you want to do.

These means they have become the king and can do whatever they want to do. These kind of irresponsible behavior can lead Bharat Gas company down. Kindly look into the matter.
Thank you. Nilesh Dhariya - [protected]

My consumer no is 25074. There is leakage in my cylinder and my second cylinder also is empty. I request you to send your person immediately to replace the faulty cylinder, which is unsaafe to keep in the house.


Pl do the needful immediately

K Dharmaraju
no 55, 6th cross street, Heritage Jayendranagar, Sembakkam, Chennai 600073 Mobile [protected]

They r very rude to customer. I had been to book the cylinder. They were not picking the phones. Phones were keep on ringing. Anyone can do anything about this. Or else please tell me where can i give strong complaint against them.

And now they have changed the contact numbers and no intimation was given to any of the customers and nobody will pick up. It will be a lucky day for those who get their lines while trying for this gas agency. I have tried for 2days to call them up but there was no answer at all. Atlast i got it was really a thrilling moment for us to get the line of this Gas Agency in Malleswaram...... This never ends.....

I have to keep tryiong for the whole day to book for gas.
Every month this is the problem. Very nuisance.
Many a times phones will be engaged or there won't be any response.
When you go in person also they behave very rudley.
They shd remember they r in customer service.
Worthless gas. I tried to get gas from other gas services. I understand that if we have one gas at home, we wont get another connection.

Hi,

During my last cylinder delivery, the agent lied to me about the price and he has taken extra money from me. And when my mom told that, the prices had gone down. I immediately called to book a complaint about the incident that happend and no one responed to it.

Then i personally walked to the stores to check on this, but the entire unit support that false agent and blamed the customer itself. This was totally a rediculous feeling for me. I have decided to go to the regional officer with this complaint.

Frankly speaking this looks like a open looti, just like me i don't know how many other customers they are fooling about including the entire crew at "Rohan Bharat Gas".
I have given a written complaint but daoubt if they will take any action on this. I will also approach cops to file an FIR on this.

Regards,
Bhaskar.D.Makam

Rohan Bharat Gas Malleswaram — nobody picks up telephone

Gas booking and Delivery problem

Hi All, this Rohan bhrata gas agency, near geetanjali teater, Malleswaram. From past 1 week i am trying to book a gas through telephone. I will start to call from morning. Once it will rings but nobody picks up. Again I will try long engage for another half an hour. After that again rings and long engage. I dont know what these people will do. If they cannot provide service through gas, let them throw all their telephone connections. We have lots of other work also. Someone help me to solve this problem.

I am facing same problem since morning. NO RESPONSE totally against Customer service. This is once again demostrate the autocracy of entire network.

Hello All, The Rohan Gas at malleshwaram are the people who dont know the value of time and waste our time because even calling continuos hours (2 Hrs) they wont pick the call. Please dont be the customer for this kind of peoples. Shame on Rohan Gas malleshwaram

Dear All,
I would like to know from all of you, whether your complaints are getting addressed in reply or not since I am also facing similar problem of refilling delays from our distributor here is pune, " M/s Shree Maruti Bharat Gas Service", Tingrenagar, Pune-15.
The Distributors phone are always busy ( receiver kept aside, nonfunctional) or mostly unanswered.The Staff also behaves very rudely along with the owner.
Bookings are to be done at the distributors office personaly as no phone available and delivery date is always more than 20 days.There is no use of keeping 2 Cylinders as both are always empty.
Can Bharat Gas Authorities look into the matter Urgently as after Complaining on their site the response is very very late...
Please Help...