Dear Sir,
I am an customer of Bharat Gas having consumer no. 20886 since 2007. Bharat Gas claims to deliver the cylinder within 24 hours of booking. In my case I have booked my cylinder on 5/5/2009(order no. 1737). Till today they did not deliver the cylinder despite regular reminder.
Actually I never received the delivery before 10 days. The delivery men claims extra Rs 40/50. They also proposes to place order through them not directly through the dealers. When I refused to do so they threaten me not to deliver the cylinder before at least 3 weeks after placing the order.
They places order on behalf of me (without informing me/without my request) and delivers the cylinder to others (not customer of Bharat Gas) for much higher price in BLACK. I have complained several times in dealer's office but they did not take any step.
I am not the only one who is suffering from these notorious and corrupted delivery men and dealers. Please do the necessary to help us.
Yous faithfully,
Rakhahari Bhunia
C/O Gaur Acharya
Sukanta Nagar, Salt Lake, Sector-IV,
Kolkata, West Bengal
Dealers Details:
Calcutta Flames,
Ultadanga, (Near 15 Bus Stand)
Kolkata, West Bengal
Contact person: SUBIR GANGULY/MRS.MIRA SINHA
Aug 14, 2020
Complaint marked as Resolved
I am also facing the similar kind of problem
I also got transferred from Mumbai to Pune & given the request for Gas Connection (R&D Consumer cop store, Ganeshkhind, Pune). They keep saying that we don't have idea when regulator will be available till that time I need to wait.
This is really frustrating...
If anyone have idea pls let me know how I will get rid of this.
Thanks
N