Bharat Petroleum [BPCL] Complaints & Reviews

.one cylinder for a month is enough for all.some of them need cylinder in urgent to resale it to some others for extra money.when people need cylinders for themselves only chief minister thought becomes true.

Vishal barath — delay in delivery

We have a bharath gas connection at New washermenpet, chennai 81, Tamilnadu. I have booked the gas on 4.2.2011, they told me that after 10 days you may get the cylinder. But upto 25.2.2011 we did'nt get the cylinder. I had called them about 10 to 15 times and they told today, tommorrow you get the cylinder and so on and i made leave for 2 days to my office for receiving the cylinder. Their service is very poor and they have no responsibilty.

On Aug 2011, I had request for new gas connection at Virdi Bhart Gas agency, Phase 10, Mohali, Punjab

Every time i go to agency, Baldev singh (owner) refuse to process the connection request and say that he is not getting the cylinders from Head Office .
He is charging for new connection are Cylinder charges Rs 1800, unknow : 700, Burner : 2500,
Where the Burner are very low quality which are between Rs 500-600, but they are giving it forcefully on Rs[protected]. Irrespective to customer (myself) required it or not .
My fight is that actual connection charge is only between Rs[protected], then why they are charging Rs 5500 /- . I had email to bharat Gas HO too but still didnot received any help .
Pls tell me how can I fight this kind of inconvenience, whom to i approach, Bhart Gas Co, RTI, Food & supply office or consumer Court

Gulbeer Singh
Mohali, Punjab
Cell [protected]
[protected]@gmail.com

want to change connection name
Dear Sir/Bharat GAS

I want to change my Bharat gas connection Name right now it is in the name of my Father but he had passed away last year(septembar2010) now Bharat gas`s guys says it is not possible to change connection name (not tell me the reason for that) pls help and let me know if there is some legal problem My bharat gas connection is located in RAIGANJ, UTTAR DINAJPUR-733134, WEST BENGAL.
THANKS
SAMRAT CHAKRABORTY

dear sir bharat gas
I MRS NEETA DEVI WANT TO TRANSFER MY GAS CONNECTION OF BHARAT GAS M/S PARVATI GAS SERVICE JAIPUR REF'CON.NO.23129 AND SUBSCRIPTION VOUCHER NO.[protected] DATED 10.05.1999 TO THE NAME OF MY SON DINESH MEHAR CHANDANI BECAUSE HE IS MARRIED AND PERSONEL KITCHEN NOW.
THANKS
NEETA DEVI

Golden gas(Bharat petroleum gas) — gas cylinder not received

we r from 11,MGR nagar,krishna colony,singanallur post,coimbatore-641005.....for the past 40 days we didnt get gas cyclinder....our no. is G8624.....so please help us to get the gas cyclinder as quick as possible.....

Gas cylinder supply not on time
Dear sir,
I am a consumer of LPG Gas from Bharat petroleum Agent name is Surya gas service, Jhansi .I booked the cylinder on 02/12/09 and the agent assured to supply cylinder after one week . but after one week they told me write a complain on our complain book but they don't take any action on it. But every months i am not getting cylender on time . The agent swithced off all his phone no., so i am not able to contact them even. when i contact customer complaint cell of BP, they are convence me instead of taking action against them. Pls launch a complaint against the dealer.
Bharat Petroleum
consumer no. SGS 1021
consumer name. R.S.Sharma
Agent- Surya gas service, Mubarak Market
Place- jhansi (Uttar pradesh) 284003

Dear sir,
I am a consumer of LPG Gas from Bharat petroleum Agent name is Srinivasa Gas Co. Hospet, Bellary District, Karnataka state .I booked the cylinder on 22/11/09 agent assured to supply cylinder after 10days. But i am not getting even after 17 days. I got previous cylinder on 30th October 2009. The agent is not responding to the phone calls and as my are parents are old they are not able to take delivery. The agency is supplying us through their own transport system all this years.

Please kindly launch action against the dealer

Bharat Petroleum Gas
consumer no. 149
consumer name. M Hanumanthappa C/o D Vinayaka Murthy
Agent- Srinivasa Gas Co., Station Road, Hospet-583211
District -Bellary, State Karnataka

On February 05 I have booked a Cylinder to Adlekha Gas Agency, Sector - 9, Faridabad under my connection # 23605 but till date they not delivered the cylinder. If trying to call the agency this was very much embrassing situation and the phone no. is continuly engaged and any time they ring then they dont pick the phone. This situation if any one need a BP gas cylinder they need one day full leave for booking the gas. The godown of BP at Sector - 3 was opening only 10.00 am and the same time HPL, Indian etc are opening morning 8.00 AM and I dont know why these peoples are embrassing normal people.
Please do the service better otherwise commen people dont have any other option on way to Consumer court for this.
ANIL KUMAR KP

To,
Consumer Grimace Cell,
Bharat Petroleum Corp. Ltd.,
Eastern Zone,
Kolkata


Sub.: Gas cylinder supply not on time

Dear Sir,

Please note the following and request to send the strong massage towards the Gas Distributing Agent and advice for corrective action accordingly:

1. Card Holder's Name - Mr. Uttam Podder
2. Card Holder's Address: 16, Bagmari Lane, Kankurgachi, Kolkata-700 054
2. Consumer No. - CF8502
3. Agent: M/s. CALCUTTA FLAME
4. Address: 9B/1, Ramakrishna Samadhi Road, Kolkata - 700 054
5. CC No. - CC461839
6. Supplying Company - M/s. Bharat Petroleum Corporation Limited
7. Date of Booking: 07.05.2011
8. Promised date of Supply - 21.05.2011

NOT YET SUPPLIED.

Thanks,
Uttam Podder,
Kolkata

BHARATPETROLEUM LPG GAS — DELIVERY NOT ON TIME

Respected sir,
I am shabudeen ahmed,customer o[censored]r LPG product for past 27 yrs.I am not able to get delivery service on time
even after requesting several times personally.
MY CONSUMER NUMBER IS:622210
AGENCY NAME :GOLDEN GAS SERVICE
PLACE :PEELAMEDU,COIMBATORE-4
So i expect ur action tobe taken &help me to get the delivery soon.
Thank You
Shabudeen ahmed.

Consumer Griniance Cell,
Bharat Petroleum Corp. Ltd.

my consumer no is 99227. i have book my clinder in shiriram gas agency on 15 th may 2012. my booking no is 212. but still i am not recive my clinder. every month i have like that problem after month or more then month they send us clinder but for that we want to call him dailly. my uncle book on 27 th april 2012. but they also not recive clinder. we complent in bharat gas call center. but no any result. we have a lot of problem from this agency. even they are not given us recipt after delivery
please i requsted you to solved my problem as soon as possible
khalid fakir mohd kazi.
Baug kazi mohalla.
At post Rajapur.
Taluka Rajapur
Dist Ratnagiri
RAJAPUR 416702

Dear Sir


I am a customer of Golden Gas Service, Avanasahi Road, Peelamedu, Coimbatore 641004 from 1996 onwards
I am a senior citizen and family consists on myself and my wife. My connection No 3252
The service of Ms. Golden Gas Service is most atrocious and lethargic. Most of the time you will never get their phone lines or you will get no answer. If you go in person and meet them they never care anyone and gives very sarcastic answers.
Recently they have collected the KYC Forms along with a copy of my ration card and PAN Copy. The Ration card clearly shows my address as Old No 21D and New No 24. But the agencies never bothered to update the address and still have the address given in 1996. Even though change of address have been given they have never bothered to update the address. When I went to book my gas recently, I was told that there is already another person living in door no 20 having a gas connection and your gas connection has been blocked. My plea that 20 is not my house door number and my present house no is 24 which is given in the KYC Form fell in deaf man's ear. They have again asked me to submit another KYC Form.
Generally it is very difficult to book and then to get a gas cylinder from "Golder Gas Service" and their name is very notorious among all customers for the difficulty they pose to common man.
Could you please look into this matter and see my connection is retrieve

Bharath Petrol Pump in Palarivattom Ernakulam- I have gone to pump on 01/05/2013 at 0545am have not given benefit of lowered rate of Rs 3/ltr stating vegue answer and saying manager not available. When asked for complaint register or any responsible person the employees became helpless. When there is even hike of 50ps/ltr which is even effected at that moment itself. In this case even after 5 and half hours rate published by petroleum co. is not effected is purely cheating the customers. Hence the licensee should be taken on task for cheating the public.

Poly Xavier
Attupuram House
Ashoka Road
Kaloor Ernakulam
Mob [protected]

30 Oct, 13 Namdeo khadse
I am a customer of BPCL LPG gas cylinder I have booked the cylinder on 2nd Oct, 2013 till date the Gas cylinder is not deliver to us. my consumer no is 21599, and name of gas distributor is Mutka Gas Agencies (Malad) (W), Mumbai. So many time has been reminded to Mr. Aanand but till date he has not delivered the gas cylinder. I don, t know why they are not supplying the cylinder in time Please kindly launch action against the distributor.

Bharat Gas Cylinder — for poor service and for responsibility

complaint for not delivering the gas at right time
gas booking no[protected]
consumer name-subhas chand
issuing company- BPCL

Consumer no - 9332
Dealer - Fuels India, chennai, gopalapura

I would like to bring into ur kind notice that the above mentioned delear is doing malpractice

towards delivering the gas cylinder to some shops at resonable profit price by misleading the

customers. We have booked the cylinder on Dec19/2009 and till now we havent received the gas

cylinder, when we call to the dealer either they are not picking up the call or giving rash

answers which the customer cannot tolerate. This kind of behaviour and irresponsbility of

misleading the customer happen each and every time we book the gas. This is happening not only for

us it is applicabe for all other customers also.

This is to inform you that we as a group of customers have decided to file a case against the

dealer and the company in the consumer court in a couple of weeks. This kind of poor customer

service is not at all excused for all the time from a reputed concern like Bharat Gas.

I would request you to look into this issue immediately and warn the delear and save your

customers from their torture and sudfferings in order to avoid the case related issues.

Regards
Priyadarshini
[protected]

Hi All,

Bharath Gas Yelahanka not distributing the cylinders on time, After booking ten days is the time limit but we are not receiving the cylinders for 36 and 45 days . Need to notify the distributo or need to can cel their agency, Agency Name is Basaveshwara Gas Agency. Yelahanka, Bangalore

I had Booked for the refilling of LPG cylinder on dt. 28/01/2010 but yet today on 09.02.2010 there is not any response and nobody ready talk to us from the distributor of M/s.Pratheek Enterprises Gas Agency, Chikka Banasavadi, Bangalore.

Dear sir



























































































































































































































































































Dear sir
Bharta gas limited

I had booked for the LPG cylinender on at 28/7/2010 but yet today on 5/8/2010
there is not any responce and nobody ready talk to us from the distributor of Bharat gas gulbarga (Karanataka) [protected]


radha bai w/o narsimlu gouda
costemer no 14737
refrence no 2240675 onbooking
28/7/2010

i completely agree there is no where any toll free number of bharat gas services there must be a number for common man to call up them.

i need to mark an complain against distributor of bharat gas in city basti o[censored]tter pradesh, they are not delivered the cylinder in even 1 month from the booking time, they are selling all the cylinders in black.
this is my request to the head off of bharat gas to stop this no sense black of the cylinder.

this is hampring the workof common man.

Regds
Customer of bharat gas

Bharat Petroleum Corporation — Staff cheating on consumers

I filled petrol for Rs 1000/-, On keenly observing the meter, I observed the meter jump from Rs 800+ to Rs 1000 instantly and meter stopped. I complained to staff to no avail . This happend in Jogi enterprises service, Dealer Bharat petroleum corporation, No. 46, 12/1, uttarahalli main road, bangalore-61. I have paid by credit card and took a bill No. 31678 dated 12/04/2009.

Please verify and initiate action.

Regards
Rama babu,
581, 3A cross, 8th main, BHCS layout, subramanyapura post,
Bangalore-560061.
[protected]/ [protected]@yahoo.com

Bharat Petroleum — Normal Fuel(Non-Premium) out of stock

I am regularly facing this with most of the petrol bunks in the Mumbai that they remain out of stock with the regular fuel be it diesel or petrol.

We all are talking for the huge govt. spending in terms of subsidising cost for the common man, but i see most of the time these petrol bunks sells barrels of diesel to their preferred channels and when one goes to full a tank of a car they are out of stock.

Today, on 15th April this got repeated with Bajaran Auto Workds - Marol Naka - Andheri East, I went with my car to full it with regular fuel, and the staff said they are out of it, and i got forced to fill a premium priced diesel for 200 Rs. for nothing.

Couple of days back i stood in quque on the pump for over 20 mins and they were busy in filling up some drums on a Tempo (may be 5-6 of them) and i moved out without fuel as i was rushing late for office.

What can be done, is there any solution, I also logged the complaint in the Complaint book at thePump.

rgds/pankil

I filled petrol for 500/- in Bharat petroleum bunk loydes road, while they started filling the petrol it started slowly and all of a sudden cashier disturbed me I ans him and abd with in no time it showed 500/-, those guys have cheated me, dont ever go to Bharat petroleum bunk, government has to take strict action and send him behind bar for this kinf of cheating.

Bharat Petroleum Corporation — No attendance,STD is ON

Hi,

I was talkin to one of my friend and the telephone got dead at about 08:30 hours.Even after advicing one of my friend to lodge a complaint which has already been lodged (complaint number is not available).Plz look into it that no abnormal billing shoudl be done on this telephone.

Please see to it that the telephone connection is revived immedietly.

Our distributor M/S Kashmir Gas Agency, Killianwali. Although I am getting supply regularly, but even when the gas is nor avialable with the distributor, it is freely available with the persons selling refills for a premium, from where they get these refills. Please enquire about this and take proper action. I get regular supply being an influential individual, but it is very hard for a common to get supply on time.

Dear Sir,

This is to inform you that, we have booked a gas cylinder by internet booking on 01/02/2010 as per the said mail (reply from your end). And till date we have not received the same.

Also inform you that from past 20-25 days, the gas agency's (Friends Gas Services, New Friends Colony) phone nos are not in working condition and we are not able to genting any response from their side. We are in very urgent need of gas cylinder.

Hence, please look into this matter and I request you to please release the gas cylinder at the earliest.

Thanking you,

Seema.
(Mobile No. [protected])

Bharat Gas — Issuing additional cylinder

I have been asking the Bharat Gas vendor on B.T.M. Layout Bangalore- Bangalore Gas agency for an additional cylinder since April 2009. Then they said that additional connection would be given only after general elections. After the election they said that connections would be given after the government formation. In June they simply refused saying that no connections are being provided.

This attitude of Bharat Gas vendor has caused lot of inconvenience to us in last few months. Can something be done about it?

I have taken the gas connection from ranjna agency, nagpur in 2008. they gave me only one cylinder connection.At that time they said because of the shortage, giving two cylinders have been stopped.Can i get the second cylinder now? with the single cylinder, every month i have to face problems. Please Help

I HAVE APPLIED FOR ADDITIONAL CYLINDER ABOUT THREE YEARS BACK. SO MANY TIMES I HAVE APPROACHED THE AGENCY TO INQUIRE WITH THE STATUS OF THE ALLOTMENT. TILL DATE THEY HAVE NEITHER ISSUED THE CYLINDER NOR GIVEN THE STATUS

I HAVE APPLIED FOR ADDITIONAL CYLINDER ABOUT THREE YEARS BACK. SO MANY TIMES I HAVE APPROACHED THE AGENCY TO INQUIRE WITH THE STATUS OF THE ALLOTMENT. LAST MONTH APARAJITA GAS DISTRIBUTOR, BHUBANESWAR, ORISSA GIVEN DATE TO DATE & I FOLLOWS MANY DATES. TILL DATE THEY HAVE NEITHER ISSUED THE CYLINDER NOR GIVEN THE STATUS

Respected sir,

Sub : Additional Booking (other things)
REF: Consumer no. 11456

We have booked additional cylinder on 17.09.2011 with PARANAV AGENCY, VENKATAPURAM, COIMBATORE. Without our knowledge they have given bill for Rs. 3500 & in the receipt form they have mentioned that “other things is compulsory”, where as the value of additional cylinder is Rs.1250 & “other things” is Rs. 2250. We informed them we never required “other things” & kindly cancel the “other things” and supply additional cylinder, for which they said they will not cancel the “other things“. They asked us to cancel additional itself in harsh words.
For your information, they are supplying the other things like Mysore Sandal Soap, Tea Powder Packets, Non Stick Tawa, Pressure Cooker etc…
Therefore w e humbly request you to supply the additional cylinder without other things. Kindly treat the matter on top priority.
Thanking you in advance for your kind assistance.

Yours faithfully,
S. Ramesh

I got the Bharat gas connection on 2006. In my case they are even not ready to accept my request for additional cylinder. Every time they will tell some and on that they either tell the quota is over or they posponed.

Thanks
Jyothi
[protected]
[protected]@gmail.com
consumer num 60644

from last few days the bharat petroleum pump at pari chawk near ansal plaza
greater noida is always doing fraud with customer.
they are pressing FUEL INJECTOR twice to fill petrol.
all the time they say their is problem of pressure.

but their is something wrong as i have personally seen several times customer
making arguement for same.
i do not understand where is the vigilence and what are they doing.
and what anty corruption bureau is doing.

Sir I am living in Neravy village near Karaikal our distributer is chithra bharath gas dealer at Bharathiyar road at Karaikal the dealer is denying booking cylinder normally booking is allowed 25 days after the delivery but they never keep data correctly for me on the 7th of january they supplied a cylinder after repeated visits and arguments I went to book acylinder on 9th febraury 2010 but they denied booking and their staff told me that their records shows that they delivered a cylinder on the 27th of january I suspect they might have delivered a cylinder on my account to somebody for extrabenefits I have received many such complaints from many customers I have shown the gas book in which they enter the deliveries still they denied booking my name is havva nachiyar my connection customer number is 85 earlier I have complained to your Mumbai office with a written complaint signed by many customers

Compliant on Bharath petroleum bunk in Anjaneya Nagar, ((Nr. IDL Gate)) Moosapet, Hyderabad.

I would link to inform you that the Bharath petrol bunk located in Anjaneya nagar, Moosapet, (Nr. IDL Gate) I went today (28.02.15) at 9.30 PM to fill petrol to my two wheeler, but they said no stock but as per the stock report it was available on the board.Just now I came to know the fuel charges will be hike Rs.3 per liter from tomorrow, hence they said no stock.

Hence I request you to please take necessary action to them

Thanking you

Pavan kumar reddy

I WAS BOOKED MY BHARAT GAS CYLINDER ON 16/01/10.
GAS AGENCY IS RATAWAL GAS SERVICE BG-6/271-A, Janta Flats Paschim Vihar New Delhi-63 WAITING FOR HOME DELIVARY. MYCONSUMER NO IS W-7084 MYBOOKING NO IS 3634HAS BEEN NOT DELIVARED AFTER BOOKING.SO ITHAT WANT SOME ACTION AGINST THIS DISTRIBUTER'S.

I have booked my gas on 28th Dec 09 delivery of cylinder after 10 to fifteen request calls to gas distributer Ravindera Enterprises Mohali delivery received on 15the Jan 2010 Than my both cylinder was empty.Than I request them to book my gas they said to me booking will be done after 21 days. Now I have booked my cylinder on 1st Feb. after request now I visit to Dealer for request for delivery they behave like begger that I am begging some thing that I did not like.

Please provide me the solution if you have any.

My Consumer No 9966

Ravindra Enterprises
Phase 3B2
Mohali.