[Resolved]  Big Bazaar — Irregularities in issuing PAYBACK CARD to Daily Customers

Address:Assam

SIR, Date: 19/01/012

With due respect I would like to bring to your kind information that PAYBACK CARD no [protected],
India's largest loyalty program of BIG BAZAAR, BHANGAGARH GUWAHATI 781005 was not given to me on 06/12/2011 when I cleared my Bill of Rs. 1474. My receipt No is 0028276 on 06/12/2011. Sir, I went to BIG BAZAAR as like the other day I go there. I paid the bill in cash at 17:10pm to the Cashier Sahjahan Ali and I purchased 33 ITEMS from the Ground Floor.

The Cashier misbehaved with me and my wife and then he took many advantages o[censored]s and partially gave the PAYBACK card to a guy who was indecent and was standing infront of my wife . He uttered to me some Assamese Slang words that I feel very ashamed if I say you now. My question is why I was issued the PAYBACK CARD on 07/01/2012 by Cashier Parag Dutta and why on 06/12/2011 I was victimise. Sahjahan ali the cashier didnot issue me the PAYBACK Card on 06/12/2011 and he insulted me infront of all other Customers. Please take necessary steps in this regard. Please give me Justice.
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Aug 13, 2020
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I will not speak to anyone regarding this matter as it is highly confidential.
Dear customer,

Hi, I am Priya from Future Group. I apologize on behalf of Big Bazaar for the behaviour of the staff. I have shared you complaints details with the brand team. Rest assured the necessary action will be taken and hopefully next time around you have a better shopping experience.

Regards,
Priya
Future Group Care
What use giving Complaint! I don See any Remedy !
hi, i want to meet a query of mine.On 20th of june 2012 i got a message in my mobile that i have been selected for a big bazaar payback card.Is it true.
from Bornali, Guwahati, Assam
hi, i need to complaint about the big bazaar, lb nagar branch, hyderabad, AP.


As i am a regular costumer there to ur store, inspite of several complaints given by me there, but till now no response from there, infact i enquired about the floor manager, purchase manager never available at the store. all branded products are never available there( infact the small corner kirana shop maintains the needed products) i dossent know why the company paying the salary to the certain people. and one day i argued with them regarding shortage everytime they threaten me, hence forth im once again bringing this issue to the head office, kindly look into this matter and above im giving the details also of the products of multinational companies products which are almost shortage to my knowledge.

1.pears soaps
2.ponds black magic face wash
3.knor soups
4.maggi hot n sour soups


once again i[censored]r not able to keep the necessary products i suggest u shut down the stores like realiance did here.



thanking you

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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