Big Bazaar — Delay in Delivery of Furnitures and uncooperative attitude of its employees

Address:Khordha, Odisha

We have purchased the furniture on 27 Jan,2012 and the Manager of Big Bazar, Bhubaneswar promised to deliver the same within 15 Days and demanded 5 Days as grace period. we have agrred to that and bought most of the furnitures from there. But it has been 20 days passed there is no reply from Big Bazar , Bhubaneswar. Ther are dealying the order and not picking up the phones. Moreover they said to file a complaint or do as we like. They are not bothered. The attitude was like a Gunda that whatever you want to do you can do. We are suffering withot furniture. Big Bazar is doing large scale retail operation but it shouldn't be too aggreesive in selling that it can't keep its promise.
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Big Bazar should give a proper training to its employees for behaviour...Mr. Biyani shouldn't be just concerned with his bank balance but with customer satisfaction also.
Dear Customer,

We apologize for the delay in delivery. We will take this up with the concerned teams. Please write to [protected]@futuregroup.in with your contact details, invoice details, details of the store and reference id 2043. An agent will get in touch with you over this issue.

Regards,
Priya,
Future Group Care

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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