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[Resolved]  Big Bazaar — money debited twice

Hi,
my name is bhargava, i purchased one leather bag on 11th December 2008 at BIG BAZAAR abids Hyderabad, for bill payment i gave my debit card, my money was debited twice because of the mistake of the sales person . the next day i went to the mall and asjed about the mistake thay said the back office people are busy try to come another day i went after 2 days then also the same answer i got. good thing is they gave one number to call about the issue when ever i call to that number they are saying it will automatically credited to your account with in 10 days.

i got the same answer almost 4 times, due to my busy schedule at office i didn't get free time to go there, i have trust on BIG BAZAAR thats why am not complained till now but now am ralised that am mistaken about BIG BAZAAR.


bhargava.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

BIG BAZAAR — debit all charges

sir i m u r creditcard holder in nashik city fromlast 4-5 years.i was very perticuler in my all bank transations. from last year 2008 may-june i m not u r credit card brfore that i has paid all dues.but in dec 2008 i recived a bill with one transation of Rs 480 which i didint purchesed.the transation wasnot made by me or my family.i called to u r customer care complained abt that on[protected] request no no 94172138. but till date the problem not solved.it is hurting my credit record.please look into this matter my mob no [protected] please contact with me in this regard.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    Customer Care Service
    Customer satisfaction rating
    64%
    Complaints
    2635
    Pending
    0
    Resolved
    1575
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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