[Resolved]  Big Bazaar — Non delivery & Lot of Lies

These guys are big time frauds. They lie to you straight on your face. I had ordered a bed from Big Bazaar on Old Madras Road in Feb 20 and it is Apr 7, I have not got it. It was supposed to be delivered Mar 11 but I heard nothing. When I called, I hear a lot of lies. The first week the truck was on its way from Bhiwandi or wherever the hell their furniture comes from. The next week, the bed was ready and will be despatched the next day and will be delivered next week. Again nothing. I called the customer service manager Anil who promised me it would be delivered next week later. He said he was giving his word blah blah that it would be delivered. Guess what nothing comes & our true Indian bhai does'nt even have the b**s to call me. He assigns it to a girl who calls up and asks if I got delivery of the bed. Are'nt you supposed to know if your order has been delivered? When I answer in the negative, guess what she says It will be delivered next week. Big Bazaar, this was my first purchase and it will be the first and last. I guess this wont be the first also, as I plan to show up at BB and get my refund. Apparently they will not return the money for all the delay but will only give a credit note. BB is supposed to be biggest retailer in India, well they will not be very soon. In summary, I will have a credit note with which I'm supposed to buy other items in BB, no bed yet, spend another tidy sum for a bed from another furniture shop. All thanks to Big Bazaar.