[Resolved]  Big Bazaar — ITS BEEN 9 MONTHS I COMPLAIN, BUT NO ACTION TAKEN YET

I bought a METAL COT from BIG BAZAAR banashankari 3rd stage, bangalore. Just after few days all the THREE legs, which are supporting leg broke. Next day i complaint about it in BIG BAZAAR, they said, it will be done within 2 days. after a week i went again and complaint about the same again. They said, it will be done withing a week. Now its been 9 months, i complaint about 5 or more times, those sales person even recognizes my face, so as i enter into the BIG BAZAR, those guys start hiding. It's really ridiculous. It is such a big brand, FUTURE GROUPS, and services are really frustrating. And when now i am tired, and doing this. I want you guys to help me. My Cot is still in warranty period. i want the action should be taken as fast as possible.
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Aug 14, 2020
Complaint marked as Resolved 
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Just go for a consumer case. they have to either return the money or change the cot.
pray to god for help

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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