[Resolved]  Big Bazaar. Furniture Bazaar — delivery not in time

Furniture — Delivery not on time

I had booked for a sofa set on 26th Oct 2008 paying full amount at Big Bazaar Kathriguppe Bangalore.

Staff at the time of booking insisted full payment for accepting a booking and promised delivery within 10 days. (12 days mentioned on the receipt)

Even after 20 days they failed to deliver and their follow up on informing the customer is pathetic.

None of the managers (by name Pradeep) pickup the call and Junior folks are all hunky dory about their job.

Now they are claiming out of stock and are ready to make a refund which is almost a month.

If Big Bazaaar can't deliver on time they should not accept bookings in the first place and defly not insist full payment.

I hope they refund my money with interest and penalty charges.

I had taken a set of Double bed, bed side table, almirah on 24/01/11 bearing bill no 65801 in regard to my marrige from Big Bazaar, Guwahati .
I was confirmed that the materials will be deleivered within 25 days of which Double bed and almirah had been deleivered 24/02/11.
But till now the bed side table hadn't been delievered whenever i call the customer care that too from different phones they just told me that the materials are coming .

Please suggest to take appropriate actions.