[Resolved]  Big Bazaar / Future Bazaar — No after sales service

Address:Visakhapatnam, Andhra Pradesh

I have bought 4 furniture's of Big bazaar. When I was buying those, I was apprehensive that after I buy the things I may not get the after sales service. i am in a transferable job. But at that time they said that whenever I get transferred I should inform the Local Big bazaar office and they will come and fix it.

Till now i have asked the Big bazaar fitters 3 times to come and fit my things but nobody came. I also asked the office to send the people but they said we have to contact the fitters directly.

my entire investment is a waste. I had to get fitter from outside to fit it. But it had all gone waste and now the furniture is not being in a good condition (Not working)

Please help me. I request you.

Regards

Sougata Dutta
ph- [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear customer,

Hi, I am Priya from Future Group. I apologize for the inconvenience caused to you. It would helps us investigate your issue better if you could provide the invoice number. An agent will contact you with an update on your complaint. Please write to [protected]@futuregroup.in along with the reference id 1664.

Regards,
Priya
Future Group Care
Dear customer,

Just a reminder that we haven't received a response from your end.

Regards,
Priya
Future Group Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3869
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information