| Address: | East Delhi, Delhi |
Dear Sir,
For last three Saturdays, two page big Bazaar advertisements appear in Major Newspaper in Delhi and may be in all over India For “Major Shopping Festival In all Big Bazaar Stores.”
On 24th April we had gone to Big Bazaar located at Shadara, East Delhi, for purchasing a Window Air conditioner which was to be financed by Future Money. We inquired the price of Window AC Model KWR18AOPLT3S and was told its price is Rs 16000/- and this price was also confirmed by executive of Future Money and accordingly he got disbursal advice (DA) sanctioned for Rs 16000/-.
When we asked for free stabilizer, he refused. Then we showed him the advertisement which appeared in Times Of India dated 23rd April, he consulted his senior and agreed to give the stabilizer but said the cost of AC is Rs 16990/- and not 16000/-. I protested and eventually I was forced to pay for stabilizer as he insisted that cost is Rs 16990/- and not 16000/- and we will be giving you stabilizer Free.
When I got the bill, the computerized bill was showing the cost of AC as Rs 16000/- and Cost of Stabilizer as Rs 990/-. When I pointed out to store keeper he told me that the breakup is shown only for accounting purpose.
The above indicates that Big Bazaar has overcharged and they are giving misleading advertisement and that amounts to cheating.
Therefore I request you to kindly help me resolving my grievances
Yours aggrieved Customer
Gurcharan Singh Mata
Mob: [protected]
Bill No. 0005850 dt. 24.04.2011 at shadara East Delhi
Was this information helpful? | 
Since that day, we had been trying to contact the couple of numbers, provided for any assistance needed. But we are yet to receive any remedy from their side. They have been providing false promises and dates, whenever we give them a call. Sometimes they don't even bother to pick up the call. And what's most disappointing is, one of the number belongs to the Furniture department. your departmental staff has been the biggest liar during all our communications, and has been providing false promises. And notably, also threatened saying that, we are trying our best, and nothing would happen even if we try to speed up the process from our side by escalating it to higher authorities, or even go to the Consumer Forum.
I have made the full payment for the furniture as I needed it badly, and yet suffering to the whims of one of the employees of the so-called-esteemed brand. Soliciting the involvement of the respective authorities in this regard at the earliest. details of bill: vat:[protected], CST.TIN:[protected], iTEM CODE:[protected], DESCR.:QB PROTON 4 Ft.Mt 1 L..Amount Rs.4399.00, cashir Name: shibu amin, st.No.31, Receipt No.0000255, st:4741, ch:164997, tr:1401.
Thinking you,
Name :Tapash Naskar,
Address:kheadah, kol-700150.
Mail address:[protected]@rediff.com .
[protected]@gmail.com.