Comments
Tapash naskar, buy a irod rod cot(khat) on your highland park shop of kolkata-75 .dated 15th Aug.2011.this time i pay full payment. your sales man promise get me home delivery . you deliverd my product very delay . and not same product that you will displayed me. for this reason i suffered . I buy this product for gift to my relative. this situation I very upset. item code:[protected]. DESCR.QB PROTON 4Ft. CST, TIN: [protected]. I contact many times but no reply & no necessary action from you.
I had purchased a bed from Big Bazaar, Highland park(FUTURE VALUE RETAIL LTD)P.S.Jadavpur, kolkata-75 on 15th Aug. 2011. It was delivered within 10 Days, but while assembling, it came to notice that the rot iron bed was defective. So the assembling could not be done properly, and it laid in the corner of the room(unusable).
Since that day, we had been trying to contact the couple of numbers, provided for any assistance needed. But we are yet to receive any remedy from their side. They have been providing false promises and dates, whenever we give them a call. Sometimes they don't even bother to pick up the call. And what's most disappointing is, one of the number belongs to the Furniture department. your departmental staff has been the biggest liar during all our communications, and has been providing false promises. And notably, also threatened saying that, we are trying our best, and nothing would happen even if we try to speed up the process from our side by escalating it to higher authorities, or even go to the Consumer Forum.
I have made the full payment for the furniture as I needed it badly, and yet suffering to the whims of one of the employees of the so-called-esteemed brand. Soliciting the involvement of the respective authorities in this regard at the earliest. details of bill: vat:[protected], CST.TIN:[protected], iTEM CODE:[protected], DESCR.:QB PROTON 4 Ft.Mt 1 L..Amount Rs.4399.00, cashir Name: shibu amin, st.No.31, Receipt No.0000255, st:4741, ch:164997, tr:1401.
Thinking you,
Name :Tapash Naskar,
Address:kheadah, kol-700150.
Mail address:[protected]@rediff.com .
[protected]@gmail.com.
Since that day, we had been trying to contact the couple of numbers, provided for any assistance needed. But we are yet to receive any remedy from their side. They have been providing false promises and dates, whenever we give them a call. Sometimes they don't even bother to pick up the call. And what's most disappointing is, one of the number belongs to the Furniture department. your departmental staff has been the biggest liar during all our communications, and has been providing false promises. And notably, also threatened saying that, we are trying our best, and nothing would happen even if we try to speed up the process from our side by escalating it to higher authorities, or even go to the Consumer Forum.
I have made the full payment for the furniture as I needed it badly, and yet suffering to the whims of one of the employees of the so-called-esteemed brand. Soliciting the involvement of the respective authorities in this regard at the earliest. details of bill: vat:[protected], CST.TIN:[protected], iTEM CODE:[protected], DESCR.:QB PROTON 4 Ft.Mt 1 L..Amount Rs.4399.00, cashir Name: shibu amin, st.No.31, Receipt No.0000255, st:4741, ch:164997, tr:1401.
Thinking you,
Name :Tapash Naskar,
Address:kheadah, kol-700150.
Mail address:[protected]@rediff.com .
[protected]@gmail.com.
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
bigbazaar(Future value Ltd.) — excess billing
Ref: Bigbazaar at Aditya mall, Indirapuram, Gaziabad, UPCash memo: T25/40457 Dated 22.04.11 Time 18:17:02
Cashier name: Gaurav K.
I have purchased one soccer ball @ rs 329 along with many other things and total bill amount was Rs.3537/-. i have duly paid the amount. But when i checked the item-wise details after return back at home, I have found that they have charged for two soccer balls instead of only one which i got with the other item.
I have called them (at Big Bazar Customer no.[protected] and tried to register the complaint. but their customer care team leader name Yogendra has refused to entertain this till the time I, in person, go their again and discussed this. As I live far away from that place and was visiting some relative there, it would cost me a full day time as well as Rs. 300-350 of petrol.
We don’t expect to receive such vague and rude response from a brand name like Big Bazar which claims to have all India presence and core connectivity of their service outlets. There omnipresence and fair & uniform service delivery is the distinguished characteristic which make us to go there for shopping. I thought this kind of mistake or I should word “cheating” must be highlighted…
Dr. V.S. Kushwah
Phone[protected]
Mob. [protected]