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Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved]  Big Bazaar — Gift Coupons

Address:Bangalore, Karnataka

Gift coupons issued when credit card points redeemed. When we went in to make purchases, the workers at the department store say that the coupons are invalid. These were valid till 2.20 pm and we missed that deadline by an hour. We reached the cash counter at 3,15 pm. Nowhere on the coupons is this mentioned, no where on any site, neither was this mentioned at the time of redemption. Complete and straight forward cheating
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear customer,

Hi I am Priya from Future Group. I regret the inconvenience caused to you. In order to assist you I would request you to write to us at [protected]@futuregroup.in along with your contact details, store details, invoice/coupon details and reference id 6950 and we will get back to you.

Regards,
Priya
Future Group Care
Reply
Dear customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya
Future Group Care
Reply

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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