[Resolved]  Big Bazaar / Hometown — FURNITURE NOT DELIVERED, NON PROFESSIONAL STAFF

Address:Thane, Maharashtra

Date of purchase: 15th Aug 2011
Assured date of delivery : 22 nd Aug 2011 ([protected])
Advance reciept number : [protected] (dt. 15/08/2011)
Note: Waited the whole day for the delivery on the assured day of delivery, ( My child's expectation and emotions were shattered)
nothing happened till 6 pm. called up the shop twice, (very poor phone etiquette ! ! ! ) first the guy said he will call back after inquiring at the delivery shop; but no call back for one hour; then i called up the second time. This time the lady (Leena ) immediately said (they have been scheming what to say this time ! ) that the selected colour is not available and will take 5 days more ( Oh my God ! Shipment Container from China will take more than 15 days! ) Why was I not contacted in advance and informed of the inability to perform the promised service? (very bad service record)
Also each product is coded and the software would easily tell items availability even at the time of sale.
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Aug 13, 2020
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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