Big Bazaar — items not delivered

Address:

Bangalore, Karnataka

I had purchased 1 bed coat, 1 mattress, 1 bed storage, 1 stand, 1 press table, 1 cloth drying stand and 2 chairs from bigbazaar, jayanagar 45/1, marenhalli, jp nagar, 2nd phase, bengaluru - 560011.

Purchase was on 16/06/12 and the home deliver challan number is 1189 and 1190. I was promised to deliver the same within 6 days time. But till today it's not delivered. When i tried calling[protected] which was written as helpline number in the bill, nobody was picking the call. Then i tried calling 42198360, they had given 42198367 for furniture dept. When ever i tried calling, either the call is rejecting or disconnecting immediately after picking the phone.

Then i got a number [protected] which was told that , its their supervisor's number. The gentle man picked the call said, its due to some internal code issue.

A big giant like big bazaar should not trouble customer like this. I want my goods to be delivered tomorrow itself. A single day delay in delivery should compensate me for breach of trust and commitment to the customer