[Resolved]  Big Bazaar — 25EX

Address:

Thane, Maharashtra

BIG BAZAR offering Exchange coupon once we give them any old item.The skim is up to 30th April 2012.on exchange coupon they offer 25% discount except food product,on which they offered 10% discount. Accordingly they display their sale price on label at product display.

After verifying price customer approach cash counter for billing & payment,You will came to know the discount they offered is neither 25% not 10%.
very tactfully they make the fool their customer,I feel this is the only business they do with their customer.

For example I plan to purchase ''Miltida'' make Thermos MRP Rs.249/-, Their discount price was Rs.199/-,Exchange price with returning exchange coupon Rs.149/-(which was display on product label)

At cash counter their billing software system is design in such a way that you have to pay more than price display on product sale place.
Big Bazer price for Thermos was Rs.199/-.They offered 25% discount,which is Rs.49.75/-,Their software system accept only round of coupon nearest amount on lower side.Instead of discount Rs.49.75/-,they ask only Rs 40/- exchange coupon & Rs9.75/-for which they make round fig Rs.10/-which they charge from me.So insted of Rs149/-sale price on sale label,they charge Rs159/-from me.
So actual discount is only 20%.I was ready to give nearest higher value coupon i.e.Rs.50/- Their system is not design to accept Rs.50/- coupon.

This is for every product they sell under exchange skim in entire store..

Just take a account how many customer they deal & how much bill they generate by this system,how many customer they make fool in every minute.I approach to customer care counter,which is BIG BAZAR big time pass counter.

No responsible person approach to me for this complaint,No body take responsibility for such complaint.No any board or explanation display any where which will give information to customer about billing method under exchange skim.

After looking all complaint now feel the time has come,all customer should come together to teach lesson to BIG BAZAR,for their false commitment with customer,making fool to customer.