[Resolved] Big Bazaar — force sale of plastic bag | |||
I went to shop at the Big bazaar at phoenix mill. At the check out I was forced to buy their plastic bag if i want to take my groceries outside. Now i know that giving plastic bags is against the environment but not giving the consumer a choice is also wrong.... they and all other stores must give a free paper bag option ...its very opportunistic of them to convert the no plastic policy to a revenue stream! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I went to mcrennett porur, by default they are adding the cost for plastic bag in bill without asking the customer even if we have the bag. Then I noticed they have charged me the amount and checked with counter, then they are refunding the money. charging plastic bags is to reduce the plastic bag usage for environment reason but mcrennett is making money on plastic bags.
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Hi, I am Priya from the Future Group Care team and would like inform you that we only charge the actual value of the bags depending on the size of the plastic bags. In fact all retailers have started charging for plastic bags in support of the go green initiative by the Government. We also encourage our customers to carry their own bags to avoid such incidents.
Regards,
Priya
Future Group Customer Care